/10
★★★★★
based on 253 reviews published
★★★★★
based on 253 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I’ve had the camera for a week and am still waiting for help with setting the time. I also had to reset the camera to get in to work when it first arrived. Would be great if the camera’s were sent out in a useable condition to start with.
David L.
purchased on 13/10/2021
Answer from Cambox Europe
Hi David,
For getting the good date and time, please connect the Cambox to our Cambox APP and these will update automatically the camera.
Our technical agents are available for help you from the http://www.cambox.eu webchat and can assist you if need.
best regards
For getting the good date and time, please connect the Cambox to our Cambox APP and these will update automatically the camera.
Our technical agents are available for help you from the http://www.cambox.eu webchat and can assist you if need.
best regards
2
/5
★★☆☆☆
Struggling to get ir to work with my Samsung Galaxy very difficult to find instructions in English
Patricia B.
purchased on 20/09/2021
Answer from Cambox Europe
Dear Patricia,
All our technical agents can help you, you can contact them from the web chat available on our website http://www.cambox.eu.
they can assist you and resolve your issue 😉
best regards
Customer Service
All our technical agents can help you, you can contact them from the web chat available on our website http://www.cambox.eu.
they can assist you and resolve your issue 😉
best regards
Customer Service
1
/5
★☆☆☆☆
Maybe need to put in the order form that UK orders would have an extra payment from the customs !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Julie C.
purchased on 23/09/2021
Answer from Cambox Europe
Dear Julie,
Following BREXIT, now any product purchased in Europe for delivery in the UK is duty-free. The UK tax is then requested by the carrier at the time of delivery of the product to your home.
Don't worry, the cost of buying your Cambox is ultimately the same as for a European.
Here is the detail example below :
EU customer Buy the product Cambox Origin at €275 including VAT (including €46VAT)
UK customer Buy the product from Cambox duty-free, i.e. €230 without VAT + 20% taxes to FEDEX at the time of delivery, which will be paid to the British state.
In both cases, the customer will have bought his Cambox product at the same price.
Don't hesitate if you need more explain.
Best regards
Customer service
Following BREXIT, now any product purchased in Europe for delivery in the UK is duty-free. The UK tax is then requested by the carrier at the time of delivery of the product to your home.
Don't worry, the cost of buying your Cambox is ultimately the same as for a European.
Here is the detail example below :
EU customer Buy the product Cambox Origin at €275 including VAT (including €46VAT)
UK customer Buy the product from Cambox duty-free, i.e. €230 without VAT + 20% taxes to FEDEX at the time of delivery, which will be paid to the British state.
In both cases, the customer will have bought his Cambox product at the same price.
Don't hesitate if you need more explain.
Best regards
Customer service
5
/5
★★★★★
Accessories received promptly
Philippe G.
purchased on 24/09/2021
Translated review
5
/5
★★★★★
Fast delivery and awesome customer service
Nazirah H.
purchased on 15/09/2021
5
/5
★★★★★
Good ,Quick Service
Susan F.
purchased on 19/09/2021
2
/5
★★☆☆☆
The instructions are poor. I have been googling to try to find out how to do things and they’re is nothing.
Kim R.
purchased on 03/09/2021
Answer from Cambox Europe
Dear Kim,
you can found all explain in EN from our help center available from our website in the support section.
Please find below the link to access it directly :
https://camboxeurope.tawk.help/en-gb
best regards
you can found all explain in EN from our help center available from our website in the support section.
Please find below the link to access it directly :
https://camboxeurope.tawk.help/en-gb
best regards
5
/5
★★★★★
I ordered a charging cable came very quickly very pleased with the service
Susan M.
purchased on 11/09/2021
5
/5
★★★★★
I forgot to confirm that by following your advice the problem was totally solved. This camera is a gem! On the way to the Rhine ring
Pierre-andre G.
purchased on 21/10/2020
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5
/5
★★★★★
I am waiting for my order to be shipped, and a certain Victor was more than kind enough to inform me about the state of my order
Jean-baptiste P.
purchased on 01/09/2021
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5
/5
★★★★★
Hello, For this company, I tell you and inform you that it is the best for cameras. I put as a mark more than ten.
François L.
purchased on 17/08/2021
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5
/5
★★★★★
Great product
Mike B.
purchased on 30/04/2018
5
/5
★★★★★
Great service due to shipment issues a qucik help and pleasure to work with.
Mike B.
purchased on 30/08/2021
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4
/5
★★★★☆
Ok compliant
Julien L.
purchased on 16/08/2021
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5
/5
★★★★★
Got my new 4 pro and love it. I did experience a delay in shipping but Cambox Aust helped keep me updated along the way. was worth the wait! good quality camera and easy to use.
Danielle P.
purchased on 11/08/2021
1
/5
★☆☆☆☆
I paid 25 euros for FedEx Express delivery in 24/48h and the package arrived after 10 days. And when I ask for a refund of the shipping costs by email, they do not answer me! So 1 star
Stéphane C.
purchased on 15/08/2021
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2
/5
★★☆☆☆
The goods haven't yet been tried. However, customer service was very disappointing. Cambox did not respond to any of my enquiries, and the goods were sent to the billing address, not the delivery address.
Diana C.
purchased on 13/08/2021
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5
/5
★★★★★
I purchased a V4 Pro, this product is excellent, much better than a chin strap mounted Gopro, the assistance I received from the staff at the beginning, allowed me to quickly get familiar with this camera. I can only recommend both the product and the staff of the company that responded to me.
Carlos R.
purchased on 26/07/2021
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5
/5
★★★★★
Chloe was fantastic to deal with. Look forward to the package arriving.
Ewen B.
purchased on 15/07/2021
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1
/5
★☆☆☆☆
It's a non working horribel piece of kit...
Frank H.
purchased on 12/07/2021
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5
/5
★★★★★
I only understand a little French. I like the service. Thank you for the service.
Carlo O.
purchased on 02/07/2021
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4
/5
★★★★☆
The presentation, the quality of the product are there.
Francis Q.
purchased on 29/06/2021
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5
/5
★★★★★
Very pleased with my camera
Jim H.
purchased on 26/06/2021
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5
/5
★★★★★
El servicio de atención al cliente ha sido fantástico. Necesitaba que llegase a tiempo para un cumpleaños y así fue. The camera is a marvel and I am delighted with the purchase.
Isabel V.
purchased on 28/06/2021
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4
/5
★★★★☆
I like my Cambox camera. The video quality is very good. I think the cost of the accessories are really too much. I'm happy to pay for a high quality camera but the price of a few pieces of "Velcro" is ridiculous
Gales A.
purchased on 27/06/2021
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5
/5
★★★★★
Thank you very much for your agility and dynamism to my request. I was looking forward to the camera before next Saturday, and your customer service has made it happen.
Isabel V.
purchased on 28/06/2021
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5
/5
★★★★★
Fantastic camera, it see's and hears everything.
Becky N.
purchased on 24/06/2021
5
/5
★★★★★
I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!
Ann P.
purchased on 22/03/2021
5
/5
★★★★★
I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!
Anna P.
purchased on 05/06/2018
5
/5
★★★★★
Such a cool product, only recently received it and I haven't stopped using it!! It provides such awesome videos, being a drivers perspective camera it's very cool to show the different viewpoints. 5 star rating for sure!
Mickael C.
purchased on 03/08/2019