/10
★★★★★
based on 2751 published reviews
★★★★★
based on 2751 published reviews
Latest customer reviews
5/5
★★★★★
Order processed quickly, package sent quickly, and customer service what can I say is excellent! A little problem with the package because the carrier couldn't deliver, I just asked chibi, they sent me the details of the order and where to find my package!!!!
Shino Y.
purchased on 18/01/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order & our customer service! Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
I didn't know the site at all and when I saw a special on a cobra statuette, I gave it a try... Well TOP in every way. Super fast shipping, reliable, no worries. Thank you, I'm delighted with your service.
Francois J.
purchased on 24/01/2024
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Answer from
CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBonjour & à bientôt sur Chibi Akihabara !
3/5
★★★☆☆
The 3 stars correspond to the lack of protection in the parcels. I ordered 22 figurines, which arrived with a few air bubbles here and there, but no real protection. The box had 4 holes made during transport and some boxes suffered from the lack of bubble wrap for example. Apart from that, everything was perfect and I recommend it.
Maud B.
purchased on 24/01/2024
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Answer from
CHIBI AKIHABARA
Hello,First of all, we're sorry to hear that the boxes of your products arrived damaged.We've taken note of your opinion and we'll do what's necessary to improve the packaging of the products in our parcels.Thank you all the same for your recommendation.Good day to you.
5/5
★★★★★
Fast delivery, item very well packed and in good condition. My son was happy.
Vanessa B.
purchased on 23/01/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that your son was satisfied with the product he received! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Fast delivery, well protected! Thank you so much!
H. T.
purchased on 22/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
4/5
★★★★☆
Package arrived quickly, figurine in good condition. Thank you
Law
purchased on 22/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your review! Please let us know what we can improve to get 5 stars 😀 Wishing you a pleasant day & see you soon!
5/5
★★★★★
Very fast and careful delivery. The figurines were very well packaged. Personally, I don't keep figurines in their packaging, but for those who do, the boxes were intact. Very serious site with good promotions.
Alexandre
purchased on 16/01/2024
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CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order with us! :DBonjour & à bientôt sur notre site !
5/5
★★★★★
Figurines very well packaged and delivered on time
Cédric D.
purchased on 16/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
No problems with my order. The two Nendoroid figures are perfect! I love them! 🙂
Noémie
purchased on 18/01/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Super order, fast and careful shipping, the figurines are very beautiful. The lotteries are well respected. I recommend ++.
Marine B.
purchased on 15/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
5/5
★★★★★
Perfect packaging
Bruno
purchased on 18/01/2024
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CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
3/5
★★★☆☆
I ordered for the sales and some of the packaging was damaged or even open. Otherwise the discounts were interesting and the shipping fast.
Jessica D.
purchased on 18/01/2024
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Answer from
CHIBI AKIHABARA
Hello,We are very sorry for this inconvenience. Packages can sometimes suffer shocks during transport, and we try to do our utmost to protect the boxes. Regarding the fact that you think the boxes have been opened, have you contacted customer service and sent photos to discuss the situation? We do not open the boxes, as the product would lose its value, but our customer service team is at your disposal. Best regards.
4/5
★★★★☆
Delivery received on time, corresponds to order placed
Joachim
purchased on 18/01/2024
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Answer from
CHIBI AKIHABARA
Hello, Thank you for your review. Please do not hesitate to tell us what earned us one star less so that we can improve. Thank you for your order. Have a nice day.
5/5
★★★★★
Very good product, wide choice and fast delivery.
Recourt K.
purchased on 18/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Fast, efficient service
Xx
purchased on 17/01/2024
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CHIBI AKIHABARA
HelloThank you very much for your starry and positive reviewGood day to you
5/5
★★★★★
Good quality figure, reasonable price. Never had a problem either on the site or at a convention.
Valvo K.
purchased on 17/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your opinion :DBonjour.
3/5
★★★☆☆
Parcel arrived a day late and badly protected so one of the boxes was badly damaged and 4 others were partially damaged
Hugo T.
purchased on 17/01/2024
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CHIBI AKIHABARA
Hello,We're very sorry for the inconvenience. Have you contacted our customer service department to report this problem and attach photos? Do not hesitate to open a ticket via our after-sales system, available on our website. Sincerely
5/5
★★★★★
A very good experience, as usual, with Chibi Akihabara! The parcel was sent with care and protection, despite being relatively badly treated by the post office (thanks to the figurine's over-carton), which not only refused to reschedule my delivery, but also showed exemplary rigidity towards a relative of mine who tried unsuccessfully to collect my parcel on my behalf, providing all the supporting documents (ID card, delivery notice, parcel tracking, etc.), I'm not sure that this will make much difference, given the rigor of the delivery drivers of the major carriers (UPS and TNT, subcontractors of FeDex in particular), but it might be an interesting suggestion to consider alternative deliveries to those offered by La Poste (if possible at a later date), especially for those who, like me, have to deal with an unpleasant post office ...
Kaido L.
purchased on 15/01/2024
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Answer from
CHIBI AKIHABARA
HelloThank you very much for sharing your experience of not penalizing us because of the carrier's behavior. Unfortunately, we have no control over the behavior and actions of carriers. However, we take note of your advice. Thank you again.
5/5
★★★★★
Fast parcel in very good condition.
Tgunpla
purchased on 15/01/2024
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CHIBI AKIHABARA
HelloThank you so much for sharing your positive experience.Have a nice day 🙂
5/5
★★★★★
Impeccable figurine, well-protected parcel, arrived early!
Otaku's S.
purchased on 15/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your review! :DV Wishing you a nice day & see you soon on our site!
5/5
★★★★★
New order and perfect again. Order placed on Wednesday evening, received on Friday morning. I just didn't understand why DPD didn't want to deliver to my home as planned, but then again, that's not Chibi's fault :)I recommend it!
L. H.
purchased on 12/01/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DEAs far as DPD is concerned, don't hesitate to inform them of this anomaly.wishing you a good day & see you soon on our site!
5/5
★★★★★
Perfect, very fast shipping!
Jade L.
purchased on 12/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Fast and careful delivery. Compliant items.
Cyr
purchased on 12/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Very satisfied with my purchase.
Guillaume
purchased on 05/01/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Card purchase, fast delivery, no problems and new, well-protected products.
Loic C.
purchased on 11/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Package delivered fairly quickly, no particular worries, very satisfied with my order and the store.
Romain.p
purchased on 08/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted to hear that you are satisfied with your order! :DBonjour & à bientôt sur Chibi Akihabara !
5/5
★★★★★
Excellent
Marco?????
purchased on 09/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Great package!????
Tom
purchased on 04/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
4/5
★★★★☆
Good experience for a first time, a bit of a shame about the late delivery, but I appreciate the service.
Alex F.
purchased on 02/01/2024
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CHIBI AKIHABARA
Hello,Thank you for your review! :DBonjour & à bientôt sur Chibi Akihabara !
5/5
★★★★★
Fast delivery and very good value for money
Stéphanie
purchased on 05/01/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^