/10
★★★★★
based on 2751 published reviews
★★★★★
based on 2751 published reviews
Latest positive customer reviews
5/5
★★★★★
Top shipping and well-packaged figurine. Official figures! ALL CLEAR. Recommend!
Katia A.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5/5
★★★★★
I've been looking for a long time for a figurine site that lived up to what I'd seen in Tokyo's Akihabara district: quality figurines and reliable service.Chibi Akihabara combines both: delivery is on time, the products are quality and well cared for, and customer service is top-notch. I recently had an item out of stock and was offered three options: a refund, exchange for a figurine of the same value or a discount on the site. I opted for the refund and was reimbursed the next day! I can't recommend this site highly enough.
Jules D.
purchased on 08/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation, as well as for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
4/5
★★★★☆
Great service and fast! There's just one small thing to improve, and that's taping up the parcel properly, because I found my parcel at the post office, half-open. Someone simply removed the tape to try and see my parcel. Apart from that, everything's fine
Jenny
purchased on 22/11/2021
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Answer from
CHIBI AKIHABARA
Hello, Thank you for your feedback, which I'm passing on to the order department to improve our deliveries. We will take care to protect them as much as possible. Don't hesitate to report any attempted thefts to your carrier (La Poste). We'll do the same for you. We apologize for the inconvenience. Yours faithfully
5/5
★★★★★
A pre-order that was delayed but good communication with Chibi and once in their possession, very quickly shipped.
Luciano
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your review! 😀 We are delighted to hear that you are satisfied with your order ^^Happy day & see you soon!
5/5
★★★★★
As impeccable as ever.
Dragonsdraws
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Perfect as usual, the only hitch I had was the carrier who had my package for 3 days in his truck.
Yohann D.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! 😀 We hope the carrier won't hold the next package you receive hostage ^^Happy day & see you soon!
5/5
★★★★★
Responsive service for both orders and problems.
X
purchased on 12/07/2023
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CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5/5
★★★★★
Great products, well packed and delivered on time!
//
purchased on 11/07/2023
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CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5/5
★★★★★
The delivery was very fast and meticulous! Thanks again, my best friend received her parcel without any problem! I recommend
Carla
purchased on 10/07/2023
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CHIBI AKIHABARA
Hello Thank you for your order, we are delighted to hear that you are satisfied. Have a nice day.
5/5
★★★★★
Perfect fast neat shipping really happy with my nagi figurine
Isabelle
purchased on 06/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your orderSee you soon Good day
5/5
★★★★★
Good communication, perfect delivery. The product was delayed, but not because of the store.
Jumi
purchased on 06/07/2023
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CHIBI AKIHABARA
HelloThank you for your understanding regarding the delay. We are delighted that you are satisfied. Have a nice day
5/5
★★★★★
Fast and efficient. Perfect
Ruddy N.
purchased on 10/07/2023
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CHIBI AKIHABARA
HelloThank you for your opinion Good day
5/5
★★★★★
Order received smoothly
Aprrssl
purchased on 07/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your comment Good day to you
4/5
★★★★☆
I waited a long time for my order but was very satisfied with the replacement and the speed!
Inconnue
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you for your opinion Good day
5/5
★★★★★
Nifty! Fast, careful delivery
Haïder
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you very much 🙂
5/5
★★★★★
Good experience, everything went smoothly
Martial P.
purchased on 04/07/2023
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CHIBI AKIHABARA
HelloWe are delighted to hear that your experience went well. Thank you for taking the time to leave a positive review. Have a nice day.
5/5
★★★★★
Responsive order preparation, product packaging, fast shipping, competitive prices.
Legolas64
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your starry-eyed and positive feedbackSee you soon Good day to you
5/5
★★★★★
Perfect, fast and well-protected shipment. Very happy with it.
Jess
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with your orderGood day to you
5/5
★★★★★
Nothing to complain about, perfect delivery, the figurine is what I expected, I recommend it.
Alexiane C.
purchased on 03/07/2023
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CHIBI AKIHABARA
HelloThank you for your order and your recommendationGood day to you
5/5
★★★★★
Good experience. I had a question about a pre-order and got an answer within a day.Order received properly packaged.
Christophe
purchased on 04/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your order and for taking the time to leave a message See you soon
5/5
★★★★★
Impeccable, figurine received on time and well packaged and protected.
Florian P.
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your positive feedback See you soon Good day to you
5/5
★★★★★
First order for my daughter, who knows your site, impeccable delivery.
François
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you very much for your positive review Good day to you
4/5
★★★★☆
I ordered figurines in december, received them in july.very nice figurine, identical to the site but big problem with delivery times.never trust the date indicated on the delivery.
Kevin M.
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
HelloSuppliers give us delivery dates. Unfortunately they can change this date at any time for various reasons. We have posted a message on our blog to explain the situation. Our customer service is also available to answer any questions you may have. We are delighted to hear that your figurine has arrived and is in your hands. Sincerely
5/5
★★★★★
And thank you. Still top notch ????
Lionel S.
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Everything went well as always
Anonyme
purchased on 04/07/2023
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CHIBI AKIHABARA
Hello,Thank you for your loyalty and your opinion! Have a great day & see you soon on Chibi!
4/5
★★★★☆
Good products, good quality, wide range of choices, even if a little expensive the promos always please the wallet 😀
Kasug L.
purchased on 05/07/2023
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CHIBI AKIHABARA
HelloThank you for your opinion Sincerely
5/5
★★★★★
Serious site with an incredible multitude of products. Attractive prices and fast shipping.
Noel
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you very much for taking the time to leave a review :)Have a nice day!
5/5
★★★★★
Well packaged as always and sent very quickly.
Aline
purchased on 05/07/2023
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CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon 🙂
5/5
★★★★★
Product and delivery ok.
Guillaume
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you for taking the time to leave us a review :)Have a nice day!
4/5
★★★★☆
Compliant, quality product, but the deadlines announced in the pre-order were not met and we had to wait 3 months.
Laure B.
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your feedback! :)The dates given to us by suppliers can be changed at any time, and we are unfortunately powerless against these decisions.This is why we have implemented several things over the last few months:- You can check the projected release date of your pre-orders directly in the "Your Preorders" tab of your customer area at any time, even if the product is no longer online. In addition, don't hesitate to contact our customer service team, who will be happy to answer any questions you may have! :DP For more information on pre-orders, please read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Have a nice day & see you soon!