/10
★★★★★
based on 2751 published reviews
★★★★★
based on 2751 published reviews
Latest customer reviews
5/5
★★★★★
Nickel fast shipping and very good prices
Laurent B.
purchased on 18/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5/5
★★★★★
Pre-order received quickly
Houda
purchased on 18/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Fast order and delivery. The figurines were well packaged. A first order just the way we like them!
Lelio
purchased on 27/07/2023
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Answer from
CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order on our site! Thank you for your feedback! :DBalive day & see you soon!
5/5
★★★★★
Very fast and careful shipping
Anya_chan
purchased on 16/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for leaving us a review! See you soon on our site! Have a nice day.
1/5
★☆☆☆☆
I have made a complaint following receipt of a figurine with defects. I was told that the figurine could not be replaced by the same model, even though the website showed that it was in stock. Still no reply. Very disappointed, I'm not starting a collection of damaged figurines...
Véronique L.
purchased on 19/07/2023
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Answer from
CHIBI AKIHABARA
Hello,We're very sorry for the inconvenience. We can confirm that this figurine is not in stock, it was an error if it still appeared on the site. We are aware that products can have manufacturing defects, which is why if we had had the product in stock, we would have exchanged it directly as we usually do.In addition, our customer service department has offered you a 10% discount voucher on a future order as a gesture of goodwill following the defect found or an exchange with another product.Our customer service department responded today to your ticket, thank you for providing a response so that we can do what is necessary.Sincerely.M.A.J.: Unfortunately, we never received a response from this customer following our message.
5/5
★★★★★
Pre-sales, notifications and delivery OK
Eh
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5/5
★★★★★
Great service. Very good products, it's already the 2nd time I order and I intend to continue. I recommend
Mariou (.
purchased on 17/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5/5
★★★★★
Figurine finally received! The wait was really worth it, customer service was really quick to respond to questions about pre-orders, and once I received it, it was sent quickly and well-packaged. I'm keeping the site in my favourites, thank you very much!
Bastien N.
purchased on 17/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you very much for your feedback about your order, and your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our website!
5/5
★★★★★
Everything was perfect, from the offers on the website to the packaging and protection to ensure that everything arrived in perfect condition.
Cyril L.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
5/5
★★★★★
Compliant, fast?perfect Thank you
Sonia
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site & Have a nice day 🙂
5/5
★★★★★
Pre-order
Laurent D.
purchased on 10/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
What can I say, impeccable and fast, no worries, and this for the third time.
Jay-r-ome
purchased on 11/07/2023
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CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon!
5/5
★★★★★
Very fast delivery for my last order, very satisfied.
Charlotte B.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day & see you soon 😀
5/5
★★★★★
Product perfectly conforms to presentation; well packaged and protected. No complaints
David C.
purchased on 08/07/2023
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Answer from
CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi!
4/5
★★★★☆
The delivery was made very soon after the product was released (I ordered in pre-order).the only hitch is that despite relay points near me, the only one offered was several kilometers away.otherwise everything is ok!
Olivier
purchased on 09/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your feedback :DC Concerning the relay points, this only concerns DPD, whose module is currently experiencing some bugs. We are aware of this problem, and we are actively working so that our customers can again choose the desired relay point without it being automatically selected 🙂 Wishing you a nice day & see you soon ^^
5/5
★★★★★
Top shipping and well-packaged figurine. Official figures! ALL CLEAR. Recommend!
Katia A.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5/5
★★★★★
I've been looking for a long time for a figurine site that lived up to what I'd seen in Tokyo's Akihabara district: quality figurines and reliable service.Chibi Akihabara combines both: delivery is on time, the products are quality and well cared for, and customer service is top-notch. I recently had an item out of stock and was offered three options: a refund, exchange for a figurine of the same value or a discount on the site. I opted for the refund and was reimbursed the next day! I can't recommend this site highly enough.
Jules D.
purchased on 08/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation, as well as for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
4/5
★★★★☆
Great service and fast! There's just one small thing to improve, and that's taping up the parcel properly, because I found my parcel at the post office, half-open. Someone simply removed the tape to try and see my parcel. Apart from that, everything's fine
Jenny
purchased on 22/11/2021
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Answer from
CHIBI AKIHABARA
Hello, Thank you for your feedback, which I'm passing on to the order department to improve our deliveries. We will take care to protect them as much as possible. Don't hesitate to report any attempted thefts to your carrier (La Poste). We'll do the same for you. We apologize for the inconvenience. Yours faithfully
5/5
★★★★★
A pre-order that was delayed but good communication with Chibi and once in their possession, very quickly shipped.
Luciano
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your review! 😀 We are delighted to hear that you are satisfied with your order ^^Happy day & see you soon!
5/5
★★★★★
As impeccable as ever.
Dragonsdraws
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Perfect as usual, the only hitch I had was the carrier who had my package for 3 days in his truck.
Yohann D.
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! 😀 We hope the carrier won't hold the next package you receive hostage ^^Happy day & see you soon!
5/5
★★★★★
Responsive service for both orders and problems.
X
purchased on 12/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5/5
★★★★★
Great products, well packed and delivered on time!
//
purchased on 11/07/2023
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Answer from
CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5/5
★★★★★
The delivery was very fast and meticulous! Thanks again, my best friend received her parcel without any problem! I recommend
Carla
purchased on 10/07/2023
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Answer from
CHIBI AKIHABARA
Hello Thank you for your order, we are delighted to hear that you are satisfied. Have a nice day.
5/5
★★★★★
Perfect fast neat shipping really happy with my nagi figurine
Isabelle
purchased on 06/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you very much for your orderSee you soon Good day
5/5
★★★★★
Good communication, perfect delivery. The product was delayed, but not because of the store.
Jumi
purchased on 06/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you for your understanding regarding the delay. We are delighted that you are satisfied. Have a nice day
5/5
★★★★★
Fast and efficient. Perfect
Ruddy N.
purchased on 10/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you for your opinion Good day
5/5
★★★★★
Order received smoothly
Aprrssl
purchased on 07/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you very much for your comment Good day to you
4/5
★★★★☆
I waited a long time for my order but was very satisfied with the replacement and the speed!
Inconnue
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you for your opinion Good day
5/5
★★★★★
Nifty! Fast, careful delivery
Haïder
purchased on 05/07/2023
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Answer from
CHIBI AKIHABARA
HelloThank you very much 🙂