9.5/10
★★★★★
based on 2751 published reviews

Latest customer reviews

5/5
★★★★★
Good experience, everything went smoothly
Martial P.
Martial P.
purchased on 04/07/2023 
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Answer from CHIBI AKIHABARA
HelloWe are delighted to hear that your experience went well. Thank you for taking the time to leave a positive review. Have a nice day.
5/5
★★★★★
Responsive order preparation, product packaging, fast shipping, competitive prices.
Legolas64Reviewer icon
Legolas64
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your starry-eyed and positive feedbackSee you soon Good day to you
5/5
★★★★★
Perfect, fast and well-protected shipment. Very happy with it.
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Jess
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with your orderGood day to you
5/5
★★★★★
Nothing to complain about, perfect delivery, the figurine is what I expected, I recommend it.
Alexiane C.
Alexiane C.
purchased on 03/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you for your order and your recommendationGood day to you
5/5
★★★★★
Good experience. I had a question about a pre-order and got an answer within a day.Order received properly packaged.
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Christophe
purchased on 04/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your order and for taking the time to leave a message See you soon
5/5
★★★★★
Impeccable, figurine received on time and well packaged and protected.
Florian P.
Florian P.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback See you soon Good day to you
5/5
★★★★★
First order for my daughter, who knows your site, impeccable delivery.
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François
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive review Good day to you
4/5
★★★★☆
I ordered figurines in december, received them in july.very nice figurine, identical to the site but big problem with delivery times.never trust the date indicated on the delivery.
Kevin M.
Kevin M.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloSuppliers give us delivery dates. Unfortunately they can change this date at any time for various reasons. We have posted a message on our blog to explain the situation. Our customer service is also available to answer any questions you may have. We are delighted to hear that your figurine has arrived and is in your hands. Sincerely
5/5
★★★★★
And thank you. Still top notch ????
Lionel S.
Lionel S.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Everything went well as always
AnonymeReviewer icon
Anonyme
purchased on 04/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your opinion! Have a great day & see you soon on Chibi!
4/5
★★★★☆
Good products, good quality, wide range of choices, even if a little expensive the promos always please the wallet 😀
Kasug L.
Kasug L.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you for your opinion Sincerely
5/5
★★★★★
Serious site with an incredible multitude of products. Attractive prices and fast shipping.
NoelReviewer icon
Noel
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for taking the time to leave a review :)Have a nice day!
5/5
★★★★★
Well packaged as always and sent very quickly.
AlineReviewer icon
Aline
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon 🙂
5/5
★★★★★
Product and delivery ok.
GuillaumeReviewer icon
Guillaume
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you for taking the time to leave us a review :)Have a nice day!
4/5
★★★★☆
Compliant, quality product, but the deadlines announced in the pre-order were not met and we had to wait 3 months.
Laure B.
Laure B.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! :)The dates given to us by suppliers can be changed at any time, and we are unfortunately powerless against these decisions.This is why we have implemented several things over the last few months:- You can check the projected release date of your pre-orders directly in the "Your Preorders" tab of your customer area at any time, even if the product is no longer online. In addition, don't hesitate to contact our customer service team, who will be happy to answer any questions you may have! :DP For more information on pre-orders, please read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Have a nice day & see you soon!
5/5
★★★★★
As usual, fast and careful shipping plus great promotions! The products are top-notch, and when I meet them at the various trade shows, they're really nice?
AurélieReviewer icon
Aurélie
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your opinion! Have a great day & see you soon 🙂
5/5
★★★★★
Fast delivery in perfect condition, as ordered.
Francois V.
Francois V.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedbackGood day to you
3/5
★★★☆☆
Carton damaged during travel. The figurine's box was badly damaged, even torn, but fortunately the parts were intact.
Franck B.
Franck B.
purchased on 05/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Our customer service department has sent you an e-mail dated 11/07 in order to obtain more information on what you have indicated in your review.If you have encountered a problem with the delivery, you can contact our customer service department as indicated on our truspilot page. Our after-sales service remains at your disposal.
5/5
★★★★★
Always a pleasure to order from this site! I recommend it 100%.
Nemo G.
Nemo G.
purchased on 29/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your loyalty! :DV Wishing you a pleasant day & see you soon on our site!
5/5
★★★★★
Figures arrive fast and in good condition
Lilou A.
Lilou A.
purchased on 03/07/2023 
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Answer from CHIBI AKIHABARA
Hi,Thanks for your review 😀 Have a nice day & see you soon ^^
5/5
★★★★★
Fast, optimal delivery.
GuillaumeReviewer icon
Guillaume
purchased on 13/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Purchase of the Chibiterasu figurine in Okamiden by F4F. Very satisfied, shipment was very fast, very well protected. I've been ordering here for a while and have never been disappointed. Thank you
Chassaignon M.
Chassaignon M.
purchased on 01/07/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon at Chibi!
5/5
★★★★★
Arrived very quickly, with no problems. Figures exactly as described.
Zoé L.
Zoé L.
purchased on 13/06/2023 
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
5/5
★★★★★
I ordered a figurine from them that was on sale for 30 . I must say it was a great opportunity to buy it ! Then, when I received it, I found it really beautiful and of very good quality. I received it in 72 hours. What's more, as it's the sales period, he's offering a little free gift. An interesting little figurine. So I encourage everyone to trust this site! The quality is there. Customer service is incredible and attentive, and shipping is fast and secure.
Matthieu H.
Matthieu H.
purchased on 28/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your constructive opinion :DV Wishing you a nice day & see you soon on Chibi!
5/5
★★★★★
I've been ordering from this site for more than 2 years and I've never had any problems. top!
Matteo L.
Matteo L.
purchased on 25/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
5/5
★★★★★
Top-notch customer service that quickly answers all our questions.
MélanieReviewer icon
Mélanie
purchased on 13/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :D. We're delighted to hear that our Customer Service has lived up to your expectations. See you soon on our site! Have a nice day.
3/5
★★★☆☆
I received my figurine slightly damaged on the front and it had a manufacturing defect on the back.I tried several times to make a support ticket on the site to make a claim but it was unfortunately impossible for an unknown reason.It's been nearly 3 weeks since I received my figurine but I still haven't been able to inform the site that I had a problem, I'm very disappointed... Apart from the above-mentioned defects the figurine is very beautiful and of good quality... I would have hoped for a gesture for my next order... Sincerely.
Romain R.
Romain R.
purchased on 13/06/2023 
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Answer from CHIBI AKIHABARA
Hello,We have notified our Customer Service team, who sent you an e-mail yesterday morning to get more details and also to see what can be done about your figurine. If you encounter a problem on our site, please do not hesitate to contact us by e-mail, telephone or even on social networks when this is not possible otherwise. If you encounter a problem on our site, please do not hesitate to contact us by e-mail, telephone or even on social networks when this is not otherwise possible. We look forward to hearing from you.
5/5
★★★★★
Perfect communication and fast delivery. I have ordered from your site several times and have never been disappointed.
Carole B.
Carole B.
purchased on 14/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! 😀 thanks for your loyalty 🙂 See you soon on our site! Have a nice day.
5/5
★★★★★
Delivery arrived on time and in perfect condition
Samy A.
Samy A.
purchased on 19/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5/5
★★★★★
Figurines in excellent condition, arrived well-packaged and true to the images on the site.
LimuleduReviewer icon
Limuledu
purchased on 13/06/2023 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.