/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Usually nothing to report, but this time I needed information via customer service. I had to deal with a rare condescension that shocked me. I'll empty my loyalty points next time and move on to another store.
Kaelis
purchased on 21/08/2023
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Answer from CHIBI AKIHABARA
Hello,We're really sorry for the feeling you've experienced.The situation is as follows: you opened a ticket to ask for information about your order, which included a pre-ordered figurine & one that was in stock. Our customer service department replied, trying to give you as much information as possible. The written word can sometimes be misinterpreted, and we are sincerely sorry for this. We wish you a good day.
5
/5
★★★★★
Fast shipping and delivery, well protected product.
Skull.grave
purchased on 21/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon 🙂
5
/5
★★★★★
Fast and well packaged!
Antoine
purchased on 21/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Really satisfied
Freddy M.
purchased on 20/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Perfect fast
Dimi M.
purchased on 20/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post your review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Responsive customer service and quality products.
Aurore G.
purchased on 10/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review of our customer service & products! :DV Wishing you a nice day & see you soon!
5
/5
★★★★★
Product as described, fast shipping and delivery.
Lulu
purchased on 17/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Fast and reliable delivery, thank you very much.
Mokori
purchased on 16/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback & your order! :DBay good day to you & see you soon!
4
/5
★★★★☆
Very nice product But too much waiting 6 months for the realization
Daniel M.
purchased on 16/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience :)Pre-orders are often postponed by suppliers/manufacturers, and unfortunately we are powerless against these changes that may occur.Wishing you a good day ^^
3
/5
★★★☆☆
Half-opened parcel. Fortunately, nothing was missing and everything inside was well protected.
Moisson C.
purchased on 11/08/2023
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Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your parcel arrived in this condition, but we're reassured that nothing is missing! Unfortunately, this is not our fault, as we have no control over the actions of the carriers. When this happens, we advise you to make a reservation with the deliverer, and even contact their services to report the problem encountered.wishing you a good day.
5
/5
★★★★★
Beautiful figurine which corresponds perfectly to the one seen on the site,Delivery about on time but as it was a pre-order it's normal.
Régis
purchased on 10/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback about your pre-order! Wishing you a nice day & see you soon on our site! 😀
5
/5
★★★★★
Perfect. Very fast and careful shipping. Item fully complies with description. All good things
Cecilia
purchased on 09/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! :DBalive day & see you soon 🙂
5
/5
★★★★★
Really greatSuper-responsive and friendly customer service
Loe C.
purchased on 09/08/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our service! Thank you for your feedback! :DGood day to you & see you soon! ^^
3
/5
★★★☆☆
Product conforms, but the waiting time is extremely long, even though the "Itachi Dioramatic" figurine has been available since June in certain specialized stores such as manga story in Paris. And the figurine had been pre-ordered since the end of February for delivery at the beginning of August. What's more, the figurine's box was damaged because there's large bubble wrap on one part but not all around the figurine's box in the carton, so with the carrier(s) there's bound to be a lot of damage - in short, I was disappointed with the waiting time and the packaging of the box.
Nhat N.
purchased on 06/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback. First of all, unfortunately we don't all have the same suppliers, and some may have them sooner than others (with imports, for example). In addition, our supplier had decided to deliver the figurine in two shipments, and we're taking note of this and will improve on it. When this happens, don't hesitate to contact our customer service and send us photos.wishing you a good day! 🙂
5
/5
★★★★★
Fast delivery, well packaged, I am delighted and would recommend the site.
Ilo
purchased on 06/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! :DBay good day to you & see you soon on our site!
5
/5
★★★★★
Top as usual!!!
Abderrazak A.
purchased on 09/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your opinion & your loyalty! :DUA very good day & see you soon!
5
/5
★★★★★
Beautiful figurine, high quality and fast delivery.
Madame H.
purchased on 08/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Everything went well. Thank you.
Thomas B.
purchased on 07/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review :DBonjour & à bientôt !
5
/5
★★★★★
Pre-ordered, received promptly as soon as available. Beautiful figurine!
Neela
purchased on 08/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience of your pre-order at Chibi! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Figurine ordered on this site, shipping was very fast, packaging was nickel and the figurine similar to photos. I have nothing to complain about.
Léo
purchased on 07/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted to hear that you are satisfied with your order! :DBalive day & see you soon!
5
/5
★★★★★
Very satisfied with the products (I buy mostly figurines) fast delivery; even for Belgium ???????? I recommend
Jennifer S.
purchased on 07/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Very satisfied.fast and careful shipment.product in perfect condition.
Romain G.
purchased on 01/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5
/5
★★★★★
Very nice figurine
Geoffrey P.
purchased on 01/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
4
/5
★★★★☆
FastThank you for answering my questions.
Eva
purchased on 03/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience. :)Please let us know what we can improve to get 5 stars :DV Wishing you a pleasant day ^^
4
/5
★★★★☆
Parcels arrive without delay
Isabell L.
purchased on 25/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! Please let us know what we can improve to get 5 stars 😀 Wishing you a pleasant day and see you soon 🙂
5
/5
★★★★★
Nothing to complain about top
Sacha
purchased on 01/08/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site & have a nice day!
5
/5
★★★★★
Delivery Impec, Rapide, Colis en parfait état
Yanis T.
purchased on 27/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
5
/5
★★★★★
Fast shipping and optimal protection of the figurine. Nothing to say! Perfect
Alexis S.
purchased on 24/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon 🙂
5
/5
★★★★★
Excellent communication. Team very present for the customer. Product meets my expectations. Very good experience. Thank you
Cedric
purchased on 08/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive feedback! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Satisfied and compliant
Tony L.
purchased on 27/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^