/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to say, shipping is fast and has often saved my life when I couldn't find a figurine. The prices are fair, as are the shipping costs, and I highly recommend them. Thank you chibi team
Esteban
purchased on 25/07/2023
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Answer from CHIBI AKIHABARA
Bonjour,Merci pour votre fidélité et de votre avis constructif! Have a great day & see you soon 🙂
5
/5
★★★★★
Very nice figurines, received quickly
Céline
purchased on 25/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Very very good. Very fast. Perfect, I'm delighted.
Karl R.
purchased on 24/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day & see you soon! ^^
3
/5
★★★☆☆
I removed 2* because of the DPD delivery. I asked for home delivery and was at home waiting for the parcel. The delivery man didn't come and dropped the parcel off at the point relais. Imagine if I didn't have a car... Otherwise for the site Chibi is very good, ordered on 20/07 received on 22/07, it's great. Can't wait to place another order. It would be great if I could change the delivery service.
Thomas
purchased on 20/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! Unfortunately, we have no control over the decisions and behaviour of the delivery services we work with. For the next time, we advise you to choose Colissimo if DPD does not suit you :)Have a nice day & see you soon on our site!
5
/5
★★★★★
Parcel received quickly, item well protected in a box, everything in very good condition, it's perfect.
Marion
purchased on 18/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our store! :DV Wishing you a pleasant day & see you soon! 🙂
5
/5
★★★★★
Perfect fast shipping
Lili
purchased on 24/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 😀 See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Very fast delivery, and products conform to those on the site.
Quentin
purchased on 20/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your opinion! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Cute figurine and key ring? Very fast delivery, arrived in very good condition
Maveth
purchased on 24/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback on your order at Chibi! :DV Wishing you a nice day & see you soon!
5
/5
★★★★★
The only downside was that one of the figurines was out of stock but I received my refund very quickly.
Romain C.
purchased on 19/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your order experience! :DBay good day to you & see you soon! 🙂
5
/5
★★★★★
I've taken several crazy ones from this site. Really nice figurines and worry-free service.
Olivier C.
purchased on 20/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBalive day & see you soon!
5
/5
★★★★★
Nickel fast shipping and very good prices
Laurent B.
purchased on 18/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Pre-order received quickly
Houda
purchased on 18/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Fast order and delivery. The figurines were well packaged. A first order just the way we like them!
Lelio
purchased on 27/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order on our site! Thank you for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Very fast and careful shipping
Anya_chan
purchased on 16/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for leaving us a review! See you soon on our site! Have a nice day.
1
/5
★☆☆☆☆
I have made a complaint following receipt of a figurine with defects. I was told that the figurine could not be replaced by the same model, even though the website showed that it was in stock. Still no reply. Very disappointed, I'm not starting a collection of damaged figurines...
Véronique L.
purchased on 19/07/2023
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Answer from CHIBI AKIHABARA
Hello,We're very sorry for the inconvenience. We can confirm that this figurine is not in stock, it was an error if it still appeared on the site. We are aware that products can have manufacturing defects, which is why if we had had the product in stock, we would have exchanged it directly as we usually do.In addition, our customer service department has offered you a 10% discount voucher on a future order as a gesture of goodwill following the defect found or an exchange with another product.Our customer service department responded today to your ticket, thank you for providing a response so that we can do what is necessary.Sincerely.M.A.J.: Unfortunately, we never received a response from this customer following our message.
5
/5
★★★★★
Pre-sales, notifications and delivery OK
Eh
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Great service. Very good products, it's already the 2nd time I order and I intend to continue. I recommend
Mariou (.
purchased on 17/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Figurine finally received! The wait was really worth it, customer service was really quick to respond to questions about pre-orders, and once I received it, it was sent quickly and well-packaged. I'm keeping the site in my favourites, thank you very much!
Bastien N.
purchased on 17/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback about your order, and your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our website!
5
/5
★★★★★
Everything was perfect, from the offers on the website to the packaging and protection to ensure that everything arrived in perfect condition.
Cyril L.
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Compliant, fast?perfect Thank you
Sonia
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site & Have a nice day 🙂
5
/5
★★★★★
Pre-order
Laurent D.
purchased on 10/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
What can I say, impeccable and fast, no worries, and this for the third time.
Jay-r-ome
purchased on 11/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon!
5
/5
★★★★★
Very fast delivery for my last order, very satisfied.
Charlotte B.
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day & see you soon 😀
5
/5
★★★★★
Product perfectly conforms to presentation; well packaged and protected. No complaints
David C.
purchased on 08/07/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi!
4
/5
★★★★☆
The delivery was made very soon after the product was released (I ordered in pre-order).the only hitch is that despite relay points near me, the only one offered was several kilometers away.otherwise everything is ok!
Olivier
purchased on 09/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :DC Concerning the relay points, this only concerns DPD, whose module is currently experiencing some bugs. We are aware of this problem, and we are actively working so that our customers can again choose the desired relay point without it being automatically selected 🙂 Wishing you a nice day & see you soon ^^
5
/5
★★★★★
Top shipping and well-packaged figurine. Official figures! ALL CLEAR. Recommend!
Katia A.
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
I've been looking for a long time for a figurine site that lived up to what I'd seen in Tokyo's Akihabara district: quality figurines and reliable service.Chibi Akihabara combines both: delivery is on time, the products are quality and well cared for, and customer service is top-notch. I recently had an item out of stock and was offered three options: a refund, exchange for a figurine of the same value or a discount on the site. I opted for the refund and was reimbursed the next day! I can't recommend this site highly enough.
Jules D.
purchased on 08/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation, as well as for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
4
/5
★★★★☆
Great service and fast! There's just one small thing to improve, and that's taping up the parcel properly, because I found my parcel at the post office, half-open. Someone simply removed the tape to try and see my parcel. Apart from that, everything's fine
Jenny
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello, Thank you for your feedback, which I'm passing on to the order department to improve our deliveries. We will take care to protect them as much as possible. Don't hesitate to report any attempted thefts to your carrier (La Poste). We'll do the same for you. We apologize for the inconvenience. Yours faithfully
5
/5
★★★★★
A pre-order that was delayed but good communication with Chibi and once in their possession, very quickly shipped.
Luciano
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 😀 We are delighted to hear that you are satisfied with your order ^^Happy day & see you soon!
5
/5
★★★★★
As impeccable as ever.
Dragonsdraws
purchased on 12/07/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.