/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Fast, efficient order within the time specified. The products were as expected and of good quality.
Anne D.
purchased on 08/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBalive day & see you soon!
5
/5
★★★★★
Parcel arrived safely, exactly the same figurine as on the photos, product prices in line. When I called them I was well informed and the person on the phone was very nice. I recommend this site if you're looking for beautiful figurines.
Damien V.
purchased on 07/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for this constructive review and your recommendation! :DV Wishing you a nice day & see you soon at Chibi!
4
/5
★★★★☆
When the product is available, shipping is fast and efficient. In the case of pre-orders, on the other hand, there was a 3-month delay between the forecast date and the actual date.
Florian T.
purchased on 02/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback :DThere may be some delays when it comes to pre-orders, unfortunately this is not our fault, but that of the suppliers and sometimes even the manufacturer. The date indicated on pre-orders is provisional and may be changed at any time by the suppliers. For more information, we invite you to read the dedicated article on our blog: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Wishing you a nice day & see you soon!
5
/5
★★★★★
Even if the relay took longer than expected, everything arrived and in very good condition. Thanks to all
Mainro P.
purchased on 02/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review 😀 Wishing you a nice day & see you soon!
4
/5
★★★★☆
More expensive compared to other sites, so I don't give it 5 stars.
Lester L.
purchased on 01/06/2023
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Answer from CHIBI AKIHABARA
Hello,First of all, thank you for your review :)We base ourselves on market prices, and we're pretty much in the same price range as our competitors. Wishing you a pleasant day & see you soon ^^
5
/5
★★★★★
Highly reliable and fast
Skylyf
purchased on 01/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Fast delivery and precise deadlines
Laypan
purchased on 01/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
4
/5
★★★★☆
Sometimes preco shipments take longer than at other French-speaking sites, but overall it's satisfactory.
Clement A.
purchased on 04/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :)Pre-ordered products can unfortunately often be postponed by our suppliers. The dates we are given can be changed at any time by them, and there is nothing we can do about this. For more information on pre-orders, we invite you to read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Wishing you a pleasant day & see you soon! 😀
5
/5
★★★★★
Always very good service, I highly recommend it!
Kevin F.
purchased on 04/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Extremely fast delivery! I had ordered 2 figurines, one of which had to wait more than 2 months for the other to come out, and it was impeccable, so I keep it very preciously. I trust them completely!
Kireihana
purchased on 02/06/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! 😀 Have a nice day & see you soon on Chibi!
5
/5
★★★★★
Parcel received in good condition and the box for the figurine was spotless!
Margaux
purchased on 01/06/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi!
5
/5
★★★★★
Clear and fast
David B.
purchased on 31/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Satisfied with my purchase
Magalie
purchased on 31/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback about your order! :DBonjour & à bientôt !
5
/5
★★★★★
Product conforms, well packaged and sent quickly! Great!
Luz
purchased on 30/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Fast, clear response to questions. No worries about delivery.
Siana
purchased on 23/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Already very fast 4 months in advance coolA plus the person on the phone was greatAnd the stand at the japan expo was nice.
Yann D.
purchased on 29/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Top quality as usual, fast and careful delivery, the best of all stores?
Mvtjapan
purchased on 21/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a great day & see you soon!
1
/5
★☆☆☆☆
This is a criminal shop, who's saying that he delivered the order but never did it. I have to use PayPal refund method to refund the money. Crazy Freak never again! YOU ARE LIERS AND NOTHING ELSE! WAITING FOR DELIVERY YOUR OWN STUFF KNOWING THAT NOBODY IS PICKING UP YOUR NON DELIVERY IS NONSENSE TO WAIT FOR THE REFUND. STOP LIERS JUST STOP IT YOU NEVER DELIVERED IT NEVER! YOU HAVE TO REFUND IT RIGHT NOW! you refuse to refund and PayPal gives me my money back, you are scam and criminals. I never saw that package so it's was never delivered and you waiting for your own stuff to be returned and you ignoring all my messages. I bought the item at ebay and deleted my account at your crap website, never order again from your nonsense.
Sreten T.
purchased on 02/05/2023
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Answer from CHIBI AKIHABARA
Hello !We are sincerely sorry for this inconvenience.The situation is as follows according to the tracking of your package: your package was presented to you by the delivery person twice, and was available at a relay point between these two attempts (from 26.04.2023 to 05.05.2023).As a result, you had the possibility of being able to pick it up at a relay point, or to receive it at home following the emails and messages that the DPD carrier sent you.Since you have not recovered your package, it is therefore returned to the sender (us).You asked us for a refund, and opened a PayPal dispute from the start while the package was still in a relay point. We cannot issue refunds until the package has returned to our premises.Rest assured, as soon as we have your package (currently being returned) on our premises, your refund will be made.You will understand, I hope, that our customer service could not accede to your refund request at that time, until the parcel was returned to our premises. This will be done when we have received the package.We are at your entire disposal if you need more information.Best regards.UPDATE: We have received the return package, as a result we have made the refund. Our customer service has responded to all your messages, even the most violent, as in your opinion on Trustpilot.
5
/5
★★★★★
Order delivered in record time ? perfect condition. Time slot respected?
Lamour A.
purchased on 24/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt !
5
/5
★★★★★
Top figurine! I've been looking for it for a long time, fast delivery, perfect packaging! As usual, Chibi is good, very good!
Yuito
purchased on 24/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon at Chibi!
5
/5
★★★★★
Very fast preparation and delivery, perfect packaging! No fuss, gets the job done.
Charles B.
purchased on 23/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! We are delighted to hear that you are satisfied :DBonjour à vous & à bientôt !
4
/5
★★★★☆
Product conforms to the description.careful shipment, the product is superbly packaged and protected.
Zoé
purchased on 18/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion about your order with us! Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
4
/5
★★★★☆
The parcel was well delivered, but I had to pick it up at the Renault garage in Rolampont when I had asked for it at the Arum des fleurs in Nogent.
Jean-baptiste R.
purchased on 18/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :)On our side, we confirm that it was noted that your package should arrive in the relay point: l'Arum des fleurs in Nogent. It may happen that the carrier decides to drop off packages at another relay point, for a variety of reasons, and this is unfortunately beyond our control.wishing you a good day & see you soon!
4
/5
★★★★☆
Beautiful figurine but very long wait for a pre-order
Coralie G.
purchased on 21/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :)Unfortunately, pre-orders can often be postponed by our suppliers. For more information on pre-orders, please read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Wishing you a pleasant day & see you soon! 😀
1
/5
★☆☆☆☆
Excessive delay
Arthur L.
purchased on 16/05/2023
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Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your experience was not entirely satisfactory.The situation is as follows: your order consisted of a pre-ordered product scheduled for release in April, or May at the latest. This product arrived at our premises on 15/05 and was dispatched to you as soon as it was received, as indicated by our customer service department.Please note that the date indicated on the counter does not mean that the figurine will be delivered to you on that day, or that it will arrive at our premises on D-day. For more information on pre-orders, please read the dedicated article on our blog: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlNous We thank you for your purchase and remain at your disposal for any further information you may require.
5
/5
★★★★★
Navigation on the site is very pleasant, the filters allow us to find the product(s) we are interested in very quickly.The descriptions of the figurines are very complete and we see that we are dealing with enthusiasts.The prices are correct and the free delivery from 60 euros is a plus.The products are well protected during shipment.I recommend 100%.
Peggy
purchased on 12/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive review & recommendation! :DV Wishing you a nice day & see you soon!
5
/5
★★★★★
Super site I recommend
David H.
purchased on 10/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
I didn't know this site at all, I was able to make my first order, frankly quality, happy with my purchase.
Client
purchased on 14/05/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Corresponds to description
Sb
purchased on 12/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Received quickly and in good condition, I was kept informed of the status of my order which is reassuring. First time but won't be the last.
Thomas C.
purchased on 09/05/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review of your first order on our site! :DA see you soon on Chibi & have a nice day!