9.4/10
★★★★★
based on 2821 reviews published

Latest customer reviews

5 /5
★★★★★
Perfect order, products packaged with care. Thank you very much
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Chrisiak
purchased on 17/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment! Have a nice day & see you soon!
5 /5
★★★★★
Fast shipping. Products well packed. As requested.
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Amelie
purchased on 12/02/2023
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Hello,Thank you for sharing your order experience! Have a nice day.
5 /5
★★★★★
Delivery time respected and correct. The figurines are top quality and really beautiful! Nothing to say about the quality/price ratio. What's more, they're very well packaged.
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Eva P.
purchased on 10/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your comment! :DBonjour & à bientôt sur notre site !
5 /5
★★★★★
Fast, safe and well-protected shipping
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Esteban L.
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Fast shipping in less than 48 hours on products in stock, well packaged, points given on your order which allows you to have a small discount on the next, I placed 2 orders with them on items in stock.
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Andrieux
purchased on 02/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you for your feedback! Have a nice day.
2 /5
★★☆☆☆
Parcel received intact but product broken for the second time
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Cédric
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine arrived broken, but we've responded to your after-sales service request and we're still waiting for the photos of the broken figurine we asked you to send us.In the case of the first figurine that appears to have arrived broken, we have no record of any request or other action on your part. If this happens, don't hesitate to contact us and send us photos (within 2 weeks of receipt) so that we can exchange the figurine. We would be grateful if you could send us the photos requested on 15/02 to the After-Sales Service.
5 /5
★★★★★
Clean send fast and well protected!
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Maxime M.
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Efficient, the product is sent quickly. Easy to collect thanks to relay point. Well packaged. Complete and superbly made figurine.
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Nadege P.
purchased on 01/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi!
5 /5
★★★★★
The service is always impeccable. I've been ordering from them for 1 year now and I'm still not disappointed ^^ A great team!
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Arthur
purchased on 09/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for posting a review! Have a great day & see you soon!
5 /5
★★★★★
Thank you for the speed and efficiency
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Marie-sarah N.
purchased on 09/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment! See you soon on our site! Have a nice day.
5 /5
★★★★★
Fast delivery, careful shipping, quality products.
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Vorn
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
The site is very clear, the order went through without a hitch and arrived in perfect condition. This is the second order I've placed via the site and I've had no problems.
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Nicolas
purchased on 30/01/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you for your feedback! Have a nice day.
5 /5
★★★★★
Very good figure, I love it, great quality.
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Tomy
purchased on 07/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
5 /5
★★★★★
Fast delivery in excellent condition.
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Fabrice
purchased on 06/02/2023
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Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
5 /5
★★★★★
Very fast and well-protected shipment!
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Céline C.
purchased on 03/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Fast and efficient order. Product as advertised on the website.
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Céline
purchased on 01/02/2023
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Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Top-notch customer service. I made a mistake in my order by ordering 2 figurines too many but after sending them a message they kindly modified my order and removed these figurines from the order. At Chibi, buyer satisfaction is their top priority!
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Don
purchased on 05/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback regarding your order, and your experience with our customer service! 😀 We do our best to help you as much as possible, and please do not hesitate to contact us, as you did, when you encounter a problem. We wish you a pleasant day and hope to see you soon on our site.
5 /5
★★★★★
Very quick delivery with correct packaging! Good quality product
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Paul H.
purchased on 02/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
4 /5
★★★★☆
Very good! Waited a little long but the packaging was appropriate and the products perfect. Very happy with my purchases and the figurine offered! (December promotion)
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Laulie
purchased on 03/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe were waiting to receive the figurines you had pre-ordered before sending you your order in full. If the wait becomes too long for you, don't hesitate to contact customer service, because if your order includes products in stock and on pre-order, we can offer to split the order into two shipments. Wishing you a pleasant day.
5 /5
★★★★★
Perfect experience...top service
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Marine L.
purchased on 28/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Top meilleur cite de france
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Fettah
purchased on 05/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback & support! See you soon on our site! Have a nice day.
5 /5
★★★★★
Everything was good - the quality of the product and the delivery.
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Lucas J.
purchased on 03/02/2023
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Hello,Thank you for sharing your experience! Have a nice day.
5 /5
★★★★★
All the positive points I retained after ordering a figurine: speed of receipt of the product, tracking of the parcel, conformity of the product and the excellent condition of the parcel mean that I can highly recommend it.
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Fawaz
purchased on 29/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and for sharing your experience regarding your order on our site! We are delighted to know that you are satisfied! :DV Wishing you a pleasant day & see you soon at Chibi!
5 /5
★★★★★
I've ordered here many times, and the parcels always arrive quickly and in good condition.
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Mayerline L.
purchased on 30/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
4 /5
★★★★☆
Fast delivery, package in good condition.
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Julien L.
purchased on 25/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for leaving a review! Please let us know what we can improve to get 5 stars :DV Wishing you a pleasant day.
5 /5
★★★★★
A very good description of the products, which are of high quality, an easy-to-use site, and really fast shipping.
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Maud
purchased on 21/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review & for sharing your experience about our site :DVHappy day & see you soon!
5 /5
★★★★★
Excellent store, despite a few bugs on the website. Fast delivery and well packaged, I recommend
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Germain
purchased on 11/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DL Whenever this happens, don't hesitate to let us know about any small bugs you encounter, and we'll do what's necessary to resolve them :)Wishing you a pleasant day & see you soon!
2 /5
★★☆☆☆
Broken voldemort wand
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Katleen
purchased on 26/01/2023
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Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine arrived broken. We understand your disappointment, and it is regrettable that we are penalized when we can offer you several options to resolve this problem of broken figurine.We would be grateful if you could contact our customer service so that we can help you as best we can, because we have not had any message from you on this subject since receiving your package on 27/01/2023. Yours faithfully
5 /5
★★★★★
Fast and careful delivery.I recommend Chibi Akihabara 100%Thank you very much!!! 🙂
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Client
purchased on 15/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your comment! :DV Wishing you a pleasant day & see you soon on Chibi!
4 /5
★★★★☆
I recommend this site, which I find very reliable.order received promptly, even a little before the date indicated.the figurine looks good, although the colors in the photo are not quite a reflection of reality, but it's still beautiful.
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Emy. F.
purchased on 20/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your constructive feedback! :DV Wishing you a pleasant day & see you soon!