9.5/10
★★★★★
based on 2751 published reviews

Latest customer reviews

2/5
★★☆☆☆
2 orders received out of 6 without any intervention on my part I still won't have any news, moreover no effort on their part for my order search via my account or name...
JohnnyReviewer icon
Johnny
purchased on 12/12/2022 
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Answer from CHIBI AKIHABARA
Hello,We are sorry for the delay, customer service is currently dealing with your case so that your packages are sent as soon as possible.Wishing you a good day.
5/5
★★★★★
Top-notch figurine with surprisingly good detailsTop-notch value for money
Laura P.
Laura P.
purchased on 04/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DV Wishing you a pleasant day.
5/5
★★★★★
Received quickly, very well protected
JacquesReviewer icon
Jacques
purchased on 08/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5/5
★★★★★
SuperFast shipping
Axel G.
Axel G.
purchased on 05/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5/5
★★★★★
RomainReviewer icon
Romain
purchased on 11/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
5/5
★★★★★
Quick service
Mailleux E.
Mailleux E.
purchased on 01/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5/5
★★★★★
Order dispatched promptly, figurine as pictured, very well packaged. Nickel
LionelReviewer icon
Lionel
purchased on 30/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5/5
★★★★★
Super store selling figurines that delivers to Reunion.fast shipping and super well packaged.good e-commerce site. I recommend for Reunion.
M. S.
M. S.
purchased on 24/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5/5
★★★★★
Very realistic and well packaged. Thank you.
ClientReviewer icon
Client
purchased on 04/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DV Wishing you a nice day.
5/5
★★★★★
Very good professionalismPackages received quickly and very well packaged
FabriceReviewer icon
Fabrice
purchased on 06/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5/5
★★★★★
I received the figurine on time, it was perfectly packaged so there was little risk of it being damaged. I'm very happy with my purchase!
Camille R.
Camille R.
purchased on 02/12/2022 
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
4/5
★★★★☆
Difficulties because the parcel was not collected and I was not informed. But after a few exchanges, the refund was made.
Lisa G.
Lisa G.
purchased on 30/11/2022 
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Answer from CHIBI AKIHABARA
Hello,We've received your customer service message and we'll be in touch shortly. Concerning the shipment of your parcel, the carrier you have chosen will send you an e-mail, then 2 sms: one the day before its arrival in the relay point, and one the day of its reception. We are sorry that you were unable to receive your parcel, we will proceed with the refund as soon as possible.wishing you a good day.cordially.
4/5
★★★★☆
So nothing to say about shipping, very fast, but some figurines were really very small, very disappointed.
HubertReviewer icon
Hubert
purchased on 07/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for leaving a review! The size of the figurines is indicated on the product sheet as well as other additional information. Wishing you a nice day.
5/5
★★★★★
I received my order extremely fast and in Good condition!!!!
Aurélien H.
Aurélien H.
purchased on 02/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your comment! Have a nice day.
1/5
★☆☆☆☆
I placed an order and I don't receive the confirmation email. I don't see my order either. I paid 90 euros.
GwenReviewer icon
Gwen
purchased on 06/12/2022 
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Answer from CHIBI AKIHABARA
Hello,We have received all your messages on our customer service which replied that there was no order or payment made in your name to our knowledge. Can you send your proof of payment to our customer service? We don't do after-sales service on Trustpilot...Have a nice day.
5/5
★★★★★
Quality from start to finish.the figurine and additional gifts are of very good quality.i recommend!
YoannReviewer icon
Yoann
purchased on 28/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment! :DGood day.
5/5
★★★★★
I appreciated the speed of delivery of my order.the product was conform and well packaged as it was fragile.I highly recommend this site.
MadeleineReviewer icon
Madeleine
purchased on 01/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for leaving a review! Have a nice day.
5/5
★★★★★
Fast and secure order processing! Excellent customer service (My letter carrier had the wrong box so I had to contact them XD)
Camille N.
Camille N.
purchased on 29/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5/5
★★★★★
Fast, careful delivery
Anais M.
Anais M.
purchased on 30/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DGood day.
4/5
★★★★☆
This is the second time I've ordered from you:) the first time I had nothing to say about the delivery times (very fast), the receipt of the parcel and the condition of the figurine packaging, everything was well protected! As for the protection of the figurines, there was a small problem with Yuuki's packaging (the box was a little damaged...) As for the figurine, it's fine... And lastly, I've just placed another order, the only problem is that there's no feedback on the preparation of the parcel...
Geoffrey F.
Geoffrey F.
purchased on 01/12/2022 
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Answer from CHIBI AKIHABARA
Hello,We currently have a large number of orders following Black Friday and Christmas Offers, do not worry, your last purchases will be shipped as soon as possible :)Feel free to follow us on social networks where we post the news of the site.Wishing you a good day.
5/5
★★★★★
Very good store, I order regularly and the prices are reasonable. Always well protected and fast shipping.
ConstanceReviewer icon
Constance
purchased on 30/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
5/5
★★★★★
I enjoyed assembling my figurines, the parcel was well packed and the figurines were well protected inside the parcel. No defects noted, everything's fine.
JérémyReviewer icon
Jérémy
purchased on 02/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5/5
★★★★★
Very nice kantai figurine
François L.
François L.
purchased on 05/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5/5
★★★★★
Good value for money, a wide choice of products, only small downside my package with a medium-sized hole, stroke of luck nothing damaged or lost, so much the better.
Axel C.
Axel C.
purchased on 25/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! Packages can sometimes suffer shocks during transport, which is why we protect products as best we can! Wishing you a pleasant day.
5/5
★★★★★
I tried the lottery to get a JJBA Stone ocean lot, and I got a Jolyne figurine on the first try! I was a bit worried that it might be a scam at first, but I received it very quickly, and I'm extremely happy! Thank you Chibi Akihabara
Lylia M.
Lylia M.
purchased on 27/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your lottery experience! Luck was on your side, congratulations! :DV Wishing you a good day.
5/5
★★★★★
The figurines arrived very quickly and the prices are really fair! I recommend ??
PascalReviewer icon
Pascal
purchased on 20/11/2022 
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you for your feedback! Have a nice day.
1/5
★☆☆☆☆
I ordered 2 figurines, one with the Christmas offer, and when I received them I only received one figurine and not the 2. And it's been 2 weeks since I sent an email to customer services telling me that they're going to check with the carrier and I still have no answer. This is not normal
Geoffrey Z.
Geoffrey Z.
purchased on 17/11/2022 
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Answer from CHIBI AKIHABARA
Hello,We're sorry, but we're still waiting for a reply from the carrier. The customer service will contact you as soon as we have a return from them.wishing you a good day.cordially.
5/5
★★★★★
Nickel fast delivery site that I recommend you without any worry thank you very much and very soon for a next order
Christophe S.
Christophe S.
purchased on 04/12/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5/5
★★★★★
Product availability, fast shipping with free postage, which is becoming increasingly rare. Very good transaction.
ChristineReviewer icon
Christine
purchased on 14/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5/5
★★★★★
Excellent, fast and compliant
AlexandreReviewer icon
Alexandre
purchased on 18/11/2022 
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.