9.5/10
★★★★★
based on 2751 published reviews

Latest customer reviews

5/5
★★★★★
Great pre-order service
Lilian A.
Lilian A.
purchased on 18/05/2022 
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Answer from CHIBI AKIHABARA
Hello Thank you
5/5
★★★★★
Fast delivery and lots of products
Olivier V.
Olivier V.
purchased on 18/05/2022 
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HelloThank you
5/5
★★★★★
Nothing to say impeccable
Jean M.
Jean M.
purchased on 18/05/2022 
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HelloThank you
5/5
★★★★★
Great site! Great experience.
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Sandrinecolombier
purchased on 18/05/2022 
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HelloThank you
5/5
★★★★★
Fast delivery, figurine in very good condition, well protected
ThomasReviewer icon
Thomas
purchased on 18/05/2022 
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HelloThank you for your review
5/5
★★★★★
Fast and efficient. My one piece madness fully satisfied. Thank you
Rémi R.
Rémi R.
purchased on 18/05/2022 
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HelloThank you very much for your message
5/5
★★★★★
As usual, nothing to complain about! I recommend: perfect condition and very fast shipping.
Antonin C.
Antonin C.
purchased on 17/05/2022 
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HelloThank you for your positive feedback
5/5
★★★★★
Perfect. Fast and clear exchanges regarding pre-orders.
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Teuch
purchased on 17/05/2022 
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HelloThank you for your review
5/5
★★★★★
Package sent quickly, products well protected overall. Nothing to complain about!
FaustReviewer icon
Faust
purchased on 17/05/2022 
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HelloThank you
5/5
★★★★★
Excellent site top quality figurine
Jolan R.
Jolan R.
purchased on 17/05/2022 
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HelloThank you
5/5
★★★★★
Excellent experience The figurine is just beautiful and very realistic Delivered on time
StéphanieReviewer icon
Stéphanie
purchased on 17/05/2022 
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HelloThank you for your message
5/5
★★★★★
Contactable service you can count on.
Yolaine R.
Yolaine R.
purchased on 16/05/2022 
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HelloThank you for your feedback!
5/5
★★★★★
Fast, nickel product, well protected as usual ??see you soon ??
Christopher P.
Christopher P.
purchased on 16/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much, see you soon 🙂
5/5
★★★★★
Intact parcel, fast delivery, everything is perfect
Nicolas V.
Nicolas V.
purchased on 16/05/2022 
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HelloThank you
5/5
★★★★★
Good product very satisfied
KhadyReviewer icon
Khady
purchased on 16/05/2022 
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HelloThank you
4/5
★★★★☆
Good overall, despite multiple delays in delivery due to supplier waiting.
Gaëtan L.
Gaëtan L.
purchased on 16/05/2022 
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Answer from CHIBI AKIHABARA
HelloWe would like to apologize on behalf of our suppliers for the delay caused by the COVID and the severe containment in China, which is delaying a lot of things. A point for which we are not responsible, but which deprives us of a star.
1/5
★☆☆☆☆
Customs fees for each package.
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Steeven
purchased on 15/05/2022 
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Answer from CHIBI AKIHABARA
HelloWe are sorry that you have to pay customs fees. Unfortunately, living abroad it's a risk despite the information they ask us for. With customs, it's hit or miss, and we're sorry, we have no control over it, but obviously, you're penalizing us. Yours sincerely
5/5
★★★★★
Very good. Ordered and received 2 days later.
AllanReviewer icon
Allan
purchased on 25/04/2022 
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HelloThank you very much for your recommendation.
5/5
★★★★★
Very good service.
Anthony C.
Anthony C.
purchased on 15/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much
5/5
★★★★★
I received the parcel without any problem.
Nicolas L.
Nicolas L.
purchased on 14/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you for your review
5/5
★★★★★
TOP Delivery on time !very good price for the figurines !I ordered 2 times and the site was always top !!!
TonyReviewer icon
Tony
purchased on 14/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your 2 orders and your compliments 🙂
5/5
★★★★★
Perfect quality and fast delivery
EmdReviewer icon
Emd
purchased on 14/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much
3/5
★★★☆☆
Usually I had a good experience with this site but unfortunately with my last order it was not the case, one of the boxes of my figurines was in bad condition, some bumps all over the box and some parts of the box were missing that I found in the package.
Allan G.
Allan G.
purchased on 13/05/2022 
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Answer from CHIBI AKIHABARA
HelloWe are sorry that this new experience is negative. Have you contacted customer service at: [email protected] and sent all the photos showing the condition? Sincerely
5/5
★★★★★
Perfect as usual ^^
Alex F.
Alex F.
purchased on 13/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much 🙂
5/5
★★★★★
Good quality and delivered on time
AnthonydReviewer icon
Anthonyd
purchased on 11/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback
4/5
★★★★☆
I ordered this figurine more than a year ago... despite the wait, it arrived very late and without any real explanation... I was browsing the site and I still saw the figurine in pre-order when it should no longer be... it was really tiring because there is no explanation... I had to send requests in order to get the answer to my question.Despite everything, customer service is top, they respond quickly and the exchange of the package is always very well.
Albane F.
Albane F.
purchased on 11/05/2022 
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. If the figurine was still online with the mention pre-order, it is because it had been postponed by the manufacturer. We are working on a system to notify customers, but it will take time. We also have a forum, accessible to all without registration, which has twice indicated delays in figurines, one of them with an explanation of the delay. We are also always available on social networks: facebook, twitter and insta to answer questions, or via customer service. Sincerely
5/5
★★★★★
Fast delivery, great service
ClientReviewer icon
Client
purchased on 11/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you
5/5
★★★★★
Very fast! High quality!
KarlReviewer icon
Karl
purchased on 11/05/2022 
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Answer from CHIBI AKIHABARA
HelloThank you
5/5
★★★★★
Official figurines, competitive price, careful shipping and pre-order trust, after 100 figurines and more to order what more can I say, I recommend the site Chibi Akihabara and will recommend (place new orders)! PS: After 3 packages of pre-orders received the same day, sorry if I repeat myself 😀
Eric.Reviewer icon
Eric.
purchased on 28/04/2022 
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Answer from CHIBI AKIHABARA
HelloThank you very much for your trust and loyalty 🙂
4/5
★★★★☆
Well received (a little late compared to physical stores that already had it for 1 month but I cross that it is not your fault)
Nacime B.
Nacime B.
purchased on 11/05/2022 
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Answer from CHIBI AKIHABARA
HelloWe would like to apologize on behalf of our suppliers for the delay in the delivery of our products, which has cost us one star. Sincerely