/10
★★★★★
based on 2751 published reviews
★★★★★
based on 2751 published reviews
Latest customer reviews
5/5
★★★★★
Wide choice easy navigation
Invité
purchased on 26/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
The products were always delivered on time and were properly protected. When there was a delay for a pre-order, I was immediately informed by e-mail. The service is top quality!
Camille C.
purchased on 27/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you so much for your positive feedback! :DNWe are delighted to hear that you have appreciated the quality of our service and the protection of our products. We will do our best to keep you informed of any delays and to offer you the best possible service. Your satisfaction is our priority!Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
The figurine arrived undamaged, as it was very well packaged. Arrived in just a few days from the other side of the planet (Polynesia).
Laurent T.
purchased on 29/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for the positive feedback! :DNWe are delighted that the figurine arrived in perfect condition, even on the other side of the world. Your satisfaction is our priority, and we're glad everything went well ^^Happy day & see you soon on Chibi Akihabara!
5/5
★★★★★
Keep up the good work, always very professional!
Jacques M.
purchased on 26/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and encouragement! :DNWe are delighted to know that you are still satisfied with our service. We will continue to do our best to maintain this level of quality. Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
Another well-packaged order, always fast shipping and delivery, always as serious as ever, see you soon.
Jérémy D.
purchased on 29/07/2024
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CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon! ^^
5/5
★★★★★
Pre-orders received on timeNothing to complain about concerning the articlesAu top!
Adrien
purchased on 26/07/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Pre-order purchase of three figurines.shipment delayed due to supplier's delayed delivery. Parcel well secured (thank you because the carrier was less delicate than you were with the box...).
Annabelle
purchased on 29/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your detailed feedback! :DNWe are pleased that the figurines meet your expectations despite the delays in delivery. We do our best to ensure maximum security during shipment.Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
Superb figurine
Isabelle G.
purchased on 29/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
Package arrived in very good condition
Anna.carpentier
purchased on 25/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
All perfect
Xueying
purchased on 29/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
Very good quality figurines, good delivery times and very attractive prices - in short, a very good experience.
Xavier D.
purchased on 26/07/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
First order with them and all went very well
James
purchased on 24/07/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Despite a delay in delivery by the carrier for my pre-order (beyond Chibi Akihabara's control), the quality of the figurines is still top-notch, and the responsiveness of the staff for any questions is a real advantage. Satisfied as usual!
Andréa D.
purchased on 24/07/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order & our customer service! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Fast, reliable and very customer-oriented.
Guillaume
purchased on 24/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
Incredible quality/price during a special offer! Super fast and safe delivery! Highly recommend!
Arthur F.
purchased on 23/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your great feedback! :DNWe are delighted that you found a great value for money during our promotion. Your recommendation means a lot to us and we look forward to offering you even more great deals in the future!Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
Very patient with my order and answered all my questions
Julian
purchased on 25/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
Fast delivery and perfect figurine!
Maud B.
purchased on 26/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4/5
★★★★☆
A wide choice of licenses and figurine ranges for your enjoyment
Kevin D.
purchased on 31/07/2024
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CHIBI AKIHABARA
Hello,Thank you very much for your positive review! We are delighted that our wide selection of licenses and figurine ranges has satisfied you. We strive to offer a variety that will appeal to all figurine fans.Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
Impeccable service, on-time delivery and good communication on pre-orders. Thank you Chibi
Mélanie D.
purchased on 22/07/2024
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CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! :DPassz une excellente journée & à bientôt !
5/5
★★★★★
Fast, protected shipping, nothing to complain about!
Alexis
purchased on 25/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5/5
★★★★★
Always perfect
Moussa
purchased on 22/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4/5
★★★★☆
------------neant
Sandretti S.
purchased on 24/07/2024
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CHIBI AKIHABARA
Hello,Thank you for your feedback! We're happy to hear that you're satisfied with our service. If you have any suggestions or additional comments, please let us know.Have a nice day & see you soon on Chibi Akihabara!
5/5
★★★★★
Always impeccable! Neat packaging, fair prices, wide selection... Keep up the good work!
Galadriel
purchased on 17/07/2024
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CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your positive feedback! We are delighted that our service continues to meet your expectations. :DBon day & see you soon on Chibi Akihabara!
5/5
★★★★★
Fast, efficient, neat package
Alexandre
purchased on 22/07/2024
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CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
2/5
★★☆☆☆
I asked to be delivered to the parcel relay point of my choice, but the parcel ended up at the other end of town with restrictive delivery times. Apart from that, the parcel was top notch.
Last O.
purchased on 18/07/2024
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Answer from
CHIBI AKIHABARA
Hello,We understand your frustration with the delivery location. Unfortunately, once the parcel is handed over to the carrier, we no longer have any control over their actions. It is possible that the relay point initially chosen was full and could no longer receive parcels, which would have led the carrier to redirect your parcel to another point.To avoid this type of inconvenience in the future, we recommend that you choose La Poste rather than DPD. We are pleased that you are satisfied with the condition of the parcel and remain at your disposal for any further assistance.Have a nice day 🙂
5/5
★★★★★
Products conform, speed. Very good experience.
Marion C.
purchased on 17/07/2024
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CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
3/5
★★★☆☆
First figurine bought from you, very satisfied with the figurine but I had a lot of problems with the delivery and the deliveryman...It's a shame, hoping that if I recommend you one day it will go better in terms of delivery ????
Maureen P.
purchased on 17/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your feedback. We are delighted that you like the figurine. Concerning the delivery problems, we understand your frustration. Unfortunately, we have no control over the actions of the carriers after the packages have been sent. We invite you to report any problems directly to DPD so that they can improve their service in your area. To avoid these inconveniences in the future, you can also choose La Poste as the carrier for your next order 🙂 We hope your next experience is trouble-free! Have a nice day & see you soon!
5/5
★★★★★
Quickly available thank you
David B.
purchased on 19/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
3/5
★★★☆☆
I placed a pre-order over a year ago. The site easily answered my questions and queries about this one, no problem at all. However, compared with other sites, pre-orders take much longer to become available. This poses quite a few problems if you want to be sure of receiving your order without the product passing you by. Even though it's a supplier problem, it's quite stressful. What's more, the refund system is not at all up to scratch. I had to wait more than 3 months after having waited a year for my pre-order (still not shipped) and its cancellation (voluntary on my part) to be reimbursed after having contacted them several times as well as having gone to the japan stand, assuring myself that my order would be reimbursed more quickly. I still had to contact them again and wait a week for my money. That's why I don't recommend this site if you ever pre-order.
Toynight
purchased on 23/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your detailed feedback. We fully understand the frustration that these pre-order delays can cause, as well as the exceptional refund times, and sincerely apologize for any stress this may have caused.Oniri's liquidation and Taka Corp Studio's move to Plastoy did indeed cause unforeseen delays in our refund processes. Nevertheless, we are delighted that your refund has been finalized and thank you for your patience throughout this period. We are constantly working to improve our service to avoid such inconveniences in the future. We hope you will give us another chance with your future orders! Have a nice day.
5/5
★★★★★
Immediate response and instant tracking for proof of parcel received in chosen relay. Friendly and experienced person to give the expected answer
Sébastien
purchased on 19/07/2024
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Answer from
CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted to know that our responsiveness and follow-up have met your expectations. :)Have a nice day & see you soon!