9.4/10
★★★★★
based on 2821 reviews published

Latest customer reviews

5 /5
★★★★★
Everything was PERFECT, great figurine, thank you very much!
User icon
Gold
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this perfect comment 😉
3 /5
★★★☆☆
Even if it's not chibi's fault, very little news or info on the preco. Ordered in May 2020 and never got any info either on site or in com. Otherwise ok service. Package intact.
User icon
Aka
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are sorry for this. Please feel free to visit our forum where we post messages concerning the delays of the figurines. Link: https://chibi-akihabara.com/fr/forums/9-prochaines-sortiesNous for explanations of delays. As far as the lack of information is concerned, we are working on it and we invite our customers to contact us if they have any questions which we will answer. Sincerely
5 /5
★★★★★
As a gift, fast delivery
User icon
Marjorie L.
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Very good, parcel received well packaged
User icon
Wr
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Fast delivery, very satisfied.
User icon
Morgane A.
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are delighted. Thank you for your order.
5 /5
★★★★★
Fast and efficient. Good quality.
User icon
Solène
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Well-delivered wcf.
User icon
Client
purchased on 15/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
I love it! Really quick service, just a few days until it was shipped and it was the fastest shipping service I have ever received too! I think I never received an international order that fast. The figures had a lot of air pads so they don't bounce too much, but through delivery the box was damaged a bit.. (for which the seller isn't responsible for!) nevertheless, luckily, the boxes of the figures didn't even had a scratch, which really surprised me a lot.So finally, I'm just really happy with my purchase and will probably order there again! 🙂
User icon
Ellen
purchased on 14/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this detailed and starred review. We are delighted that you are satisfied with our service.
5 /5
★★★★★
This review is based on the 4 orders I've placed with the site, which is very reliable and delivers products quickly.Speaking of the latter, I had a slightly damaged parcel (packaging of a figurine partially crushed, without any consequence on it), but it's really the carrier's fault, the figurines are always well packaged in cartons of the right size, with air pockets to fill the gaps.Finally, customer service of a rare quality: I've hardly ever seen customer service so responsive to the requests I've been able to submit. I had to contact customer service several times because of payment (from my bank) and stock problems, and despite my persistence, the person remained courteous and very patient.I recommend it!
User icon
Steven
purchased on 14/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for this very detailed review. We thank you for not penalizing us on the damage of the package as well as the delays of the suppliers. We are at the disposal of our customers, it is normal to answer you in good conditions 🙂 It's important to us to make our customers feel at ease and to take good care of them 🙂 Thank you also for your recommendation 🙂
5 /5
★★★★★
No worries with the delivery, very fast and well protected.
User icon
Kf
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Package well received and very neat as the figurines! Very happy to have visited your site 😀 Can't wait to recommend ^^
User icon
Sundry
purchased on 14/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your order and your confidence. See you soon on our store 🙂
4 /5
★★★★☆
Could you please add a search filter on figurine size, just below the one on price? That would be great, as I don't have much room at home, so when I search for figurines on your site, I'm interested in those that are ~20 cm maximum.
User icon
Aurélien M.
purchased on 13/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order. I will forward your request to the appropriate department 🙂
5 /5
★★★★★
Excellent. Package arrived very quickly.
User icon
Mambo T.
purchased on 12/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
First time I order on the site I am very satisfied I may recommend figurines. Thank you chibi akihabara????
User icon
Ambre W.
purchased on 11/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order and your confidence. We look forward to seeing you "again" on our site 🙂
5 /5
★★★★★
At the top, I recommend!!!
User icon
Sumi L.
purchased on 10/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your recommendation and your top review 🙂
5 /5
★★★★★
Very good experience with Chibi Akihabara. Being new to collecting figurines, I found their sites, and decided to trust them by placing 2 orders directly with them. Having already received the first parcel, the figurines were well protected and the boxes were in perfect condition. If you're still hesitating to buy from them, don't hesitate any longer 🙂 What's more, if you have any questions they try to get back to you as quickly as possible, very good customer relations in my experience! I'll be a loyal customer 😀
User icon
Niki
purchased on 10/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied. Thank you for trusting us with your orders. Please feel free to follow us on our social networks. We share videos of our partners who are offering -10% discount codes. A small discount that will help you complete your collection 🙂 See you soon and thanks again for your positive feedback.
5 /5
★★★★★
Fast delivery, well packaged and good tracking.
User icon
Jessica G.
purchased on 05/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your comment.
5 /5
★★★★★
Fast delivery and excellent communication!
User icon
M. C.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your message
5 /5
★★★★★
Fast and careful delivery. Quality product.
User icon
Nicolas J.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★
Nothing to say Follow-up packaging
User icon
Maxime R.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
4 /5
★★★★☆
The service is perfect and so is the packaging, my weekly shonen jump was well protected by paper and plastic to fill the void in the box.
User icon
Kilian
purchased on 05/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback. Don't hesitate to tell us what we need to improve to get the 5 stars 🙂
4 /5
★★★★☆
Fast delivery but some boxes were damaged which is a pity
User icon
Jérémy C.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. We will be more careful next time.
5 /5
★★★★★
Super fast delivery, well protected product. And item conforms
User icon
Aubry E.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks 🙂
5 /5
★★★★★
First test of this box and I have to say it's a great value for money 🙂
User icon
Vincent S.
purchased on 09/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback 🙂
5 /5
★★★★★
Super fast shipping and smooth service. iëm pleasantly surprised!
User icon
Lily
purchased on 08/03/2022
Translated review
Answer from CHIBI AKIHABARA
Hello Thank you very much for your positive review.
5 /5
★★★★★
It was a long wait, but well worth it - the figurines are magnificent! Customer service was attentive and always answered my questions.
User icon
Jade K.
purchased on 08/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe're sorry for the delay and thank you for not having us starved because of the delay. Thank you for your understanding 🙂
4 /5
★★★★☆
Good products. fast delivery super cool
User icon
Coupae
purchased on 08/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback. Don't hesitate to tell us what we need to improve to get the 5 stars 🙂
5 /5
★★★★★
It was the first order I've placed on the site, the team is reactive on social networks, the figurine ordered arrived quickly. The package is very well protected and the figurine is in perfect condition and conforms to the description. I can only recommend this site for your figurine purchases.
User icon
Kevin
purchased on 08/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for this positive and starry feedback 🙂
1 /5
★☆☆☆☆
Figurine box damaged!
User icon
Emilien D.
purchased on 08/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe're sorry about this. Did you contact customer service to find a solution before expressing your dissatisfaction here? Are the figurines damaged? We remain at your disposal via customer service. Sincerely
5 /5
★★★★★
Always a pleasure
User icon
YureÏlly
purchased on 07/03/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks 🙂