9.4/10
★★★★★
based on 2828 reviews published

Latest customer reviews

5 /5
★★★★★
Reliable and fast
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Tristan G.
purchased on 02/04/2024
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Answer from CHIBI AKIHABARA
Thank you for your trust and your positive feedback! We are delighted to hear that you enjoyed your experience on our site. See you soon on CHIBI AKIHABARA!
5 /5
★★★★★
Product undamaged and well packaged nothing to complain about
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Dylan W.
purchased on 24/02/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive feedback, we are delighted that your order went well. Don't hesitate to come back to us if you need anything.
5 /5
★★★★★
Deadline met with a wide variety of quality miniature editors. I recommend
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Jérémy C.
purchased on 23/03/2024
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Answer from CHIBI AKIHABARA
Thank you very much Jeremy for your recommendation and your perfect score! We're glad you liked our variety of quality figurine publishers and our respect for deadlines. We hope to see you soon on CHIBI AKIHABARA.
5 /5
★★★★★
Top niquel figurine
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Luna
purchased on 29/10/2023
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Answer from CHIBI AKIHABARA
Hello Luna,Thank you for your review! We're glad you liked the figurine and that everything went well. We hope to see you soon for other orders! Good day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Super, package arrived without breakage
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Nina C.
purchased on 16/07/2024
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Answer from CHIBI AKIHABARA
Hello Nina,Thank you for your review! We are delighted that your package arrived without breakage and that everything is in order. See you soon for more orders! Good day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Very good quality original figurine. Very low shipping costs and fast delivery.
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Rc
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! We are happy that the quality of the figurine and the speed of delivery lived up to your expectations.Bonne journée et à bientôt sur Chibi Akihabara!
5 /5
★★★★★
Reliable and fast
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Tris
purchased on 16/09/2024
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Answer from CHIBI AKIHABARA
Hello Tris,Thank you for your review! We do our best to ensure that deliveries are fast and that you are always satisfied.Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Despite a delay from the supplier on a pre-order, I had a quick return to my request by email. Package received as ordered 😁
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Jessica D.
purchased on 22/08/2023
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Answer from CHIBI AKIHABARA
I am delighted to read that you received your order in good condition and that you received a prompt response to your inquiry. We strive to provide excellent service to our customers and are pleased that you have enjoyed your experience.
5 /5
★★★★★
Very well received, excellent service
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Emmanuel B.
purchased on 02/06/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback, we are delighted that you enjoyed your experience with us. We hope to see you again soon.
5 /5
★★★★★
Super, top customer service and very responsive
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Pauline P.
purchased on 20/12/2023
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Answer from CHIBI AKIHABARA
Thank you for your positive feedback on our CHIBI AKIHABARA website. Our team is delighted to have been able to meet your expectations and to have offered you quality customer service. We hope to see you soon on our site!
5 /5
★★★★★
Super
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Melanie V.
purchased on 02/09/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review of our CHIBI AKIHABARA website. We are delighted that you enjoyed your experience on our site and we hope to see you again soon!
5 /5
★★★★★
Perfect
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Samantha L.
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive review of CHIBI AKIHABARA. We are glad you enjoyed your experience with us. We will continue to do our best to provide you with quality service. Thanks again and see you soon!
3 /5
★★★☆☆
I am satisfied with my order however, the delays in my pre-order are annoying. I understand that Chibi Akihabara depends on these suppliers, but I find it annoying to wait for a given date and not have it respected. The seller should make a commercial offer or something, because waiting an extra 3 months on orders is unacceptable.
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Louane M.
purchased on 19/04/2024
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Answer from CHIBI AKIHABARA
Hello,

Thank you for your feedback! We fully understand your frustration with delays, and we share your disappointment when release dates are not met. Unfortunately, we are entirely dependent on the lead times of our suppliers and manufacturers, who may themselves encounter unforeseen circumstances (production delays, transport, etc.).

We always do our utmost to keep our customers informed as soon as we have more details, but these delays are unfortunately recurrent in the world of figurines and pre-orders.

We hope that, despite the wait, you are satisfied with the product you have received!

Thank you for your patience and understanding.

Have a nice day,
Best regards,
4 /5
★★★★☆
The quality of the products received to date is impeccable ... however when you write that the package arrived on 06/09 and it has not arrived, does not satisfy me ... because it was written in black and white. That's why I'm not going to give you the maximum mark, even though it's deserved.
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Yoan S.
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback on the quality of our products, we are delighted to read that you are satisfied! :)Concerning delivery, it seems that on 31/08, Colissimo was unable to deliver the package and was waiting for a return from you. Unfortunately, these unforeseen events can sometimes occur and are beyond our control. We do our best to ensure that deliveries run smoothly, and we understand your frustration at this setback.We hope this won't prevent you from continuing to order from us, and we remain at your disposal should you have any questions.Have a nice day & see you soon on Chibi Akihabara!
5 /5
★★★★★
Excellent service
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Jeremyn
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! 😀 See you soon for more purchases from us! Good day ^^
5 /5
★★★★★
Fast and careful delivery. Everything is perfect
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Iwan A.
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 🙂 We're glad you enjoyed the speed and care of your shipment. We hope to see you soon for new orders! Good day and see you soon on Chibi Akihabara!
5 /5
★★★★★
First purchase with them. I am satisfied !!! Thank you chibi Akihabara ??
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Tsusagi
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your first purchase and your great feedback! ?? We are delighted to know that you are satisfied. Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Alles bestens. Lieferung ging schnell und kam ohne Beschädigungen an.
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Claudia
purchased on 28/08/2024
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Answer from CHIBI AKIHABARA
Hello, thank you very much for your positive review! We are very pleased that the delivery arrived quickly and without damage. We hope to see you on our site again soon! Have a nice day and see you soon at Chibi Akihabara!
5 /5
★★★★★
I've ordered two figurines that I've been looking for a long time, and not only are they very affordable, but they're also perfect. How can I not recommend this site? For collectors, don't hesitate?
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Anaïs B.
purchased on 20/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your enthusiastic review! :DNWe're delighted that you found the perfect figurines at a great price. It's always a pleasure to satisfy our collectors ^^Happy day and see you soon on Chibi Akihabara!
5 /5
★★★★★
To recommend
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Truong T.
purchased on 19/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review and recommendation! :DBonjour et à bientôt sur Chibi Akihabara !
5 /5
★★★★★
Perfect for service
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Cyril R.
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :DBonjour et à bientôt sur Chibi Akihabara !
5 /5
★★★★★
Fast delivery, parcel perfectly protected as alwaysI recommend
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Mathieu B.
purchased on 07/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your trust and your recommendation! We are delighted that you have once again appreciated the speed and protection of our parcels. Have a nice day and see you soon on Chibi Akihabara!
2 /5
★★☆☆☆
I've ordered from Chibi several times, and the experience has been less than ideal, particularly in terms of customer service. Out of more than ten orders placed, two bad experiences stand out:- a parcel considered delivered by the postal services and therefore by Chibi, was in fact undelivered. After filing a complaint for theft, no help came from customer service, nothing. In the end, the pa...
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Romain V.
purchased on 07/08/2024
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Answer from CHIBI AKIHABARA
Hello,We understand your disappointment and would like to clarify a few points.out of the 10 orders you have placed with us, only 2 have encountered problems, one of which was in 2020. Since then, you haven't had any problems for 4 years, which shows that these incidents remain the exception.Concerning the problem in 2020, we took all the necessary steps with La Poste at the time, but unfortunately their process can sometimes be extremely lengthy. To say that we did nothing is incorrect, because we did report the anomaly and provided the necessary documentation to try and resolve the situation. Unfortunately, in such cases, customer intervention can sometimes speed things up, which is why we recommend acting quickly alongside our efforts.Regarding your second situation, it seems that you didn't take into account all the information provided in our postponement email. We clearly explained that the delay was due to the manufacturer and that the new release date was provisionally set for the end of 2024, in the absence of more precise information. Unfortunately, some situations are beyond our control, but we always do our best to help you in such situations. We hope this clarifies the situation and remain at your disposal.
5 /5
★★★★★
Perfect order and delivery!
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Hans
purchased on 12/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback! 😀 We're happy to hear that your order and delivery went perfectly. Have a nice day & see you soon on Chibi Akihabara ! ^^
5 /5
★★★★★
Package received quickly, in good condition. The figurine is impeccable.
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Client
purchased on 12/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :DNWe're delighted to hear that delivery was quick and that the figurine lives up to your expectations. We look forward to seeing you soon!Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Great as usual, fast, well packaged, item as I expected! Delighted
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Constance J.
purchased on 07/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your enthusiastic feedback! 😀 We are delighted that you are still satisfied with our services. Have a nice day and see you soon at Chibi Akihabara!
5 /5
★★★★★
The Hinata shoyo figurine was only due out in August, so we were able to receive it early. It was a nice surprise, and she's superb, as shown in the photos.
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Ludo
purchased on 07/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! :DNWe're delighted that the figurine arrived earlier than expected and that you like it so much. Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★
Package in very good condition.boxes of figurines well protected inside the box.delivery on time.
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Gabriel R.
purchased on 07/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your positive feedback! :DNWe are delighted that your order lived up to your expectations ^^Happy day & see you soon on Chibi Akihabara!
5 /5
★★★★★
Perfect, the figurine arrived promptly in a neat package.
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Noé
purchased on 02/08/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! :DBonjour & à bientôt sur Chibi Akihabara !
5 /5
★★★★★
I order from them very regularly, whether it's for available items or pre-orders, and there are many periods when it's possible to have extra gifts (summer, sales periods, Christmas, etc.).The packages are always very well made and everything always arrives in very good condition (in my case I've already ordered more than 50 figurines from them and I've only had ONE box with a slightly corrode...
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Liliana H.
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you so much for your detailed feedback, your recommendation and for your loyalty! 😀 We are delighted to know that you are satisfied with our services and that you appreciate our wide selection of products. Your support motivates us to continue offering the best possible service.Have a nice day & see you soon on Chibi Akihabara!