9.4/10
★★★★★
based on 2821 reviews published

Latest customer reviews

5 /5
★★★★★
Merci bcp, nickel comme d'hab
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Trinaux B.
purchased on 26/12/2021
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HelloThank you
5 /5
★★★★★
Fast delivery, well packaged, easy tracking.
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Samia B.
purchased on 26/12/2021
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HelloThanks for your feedback
4 /5
★★★★☆
Delivery a little slow (due to a staff absence) but efficient! However, a small lack of communication concerning the preparation of the delivery, which took several days without any indication of the waiting time (e.g.: your order will be prepared in 2 days) would have been nice.
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Jérémy G.
purchased on 26/12/2021
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HelloPlease excuse us for this inconvenience. I will pass on your message to the relevant department and we will try to improve our communication.
5 /5
★★★★★
No complaints
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Alexandre R.
purchased on 25/12/2021
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HelloThank you
4 /5
★★★★☆
Delivered quickly during the holiday season.I'm taking off one star because I ordered gunpla that were no longer sealed.
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Shadox
purchased on 25/12/2021
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HelloWe apologize for the inconvenience. We will do our best to take care of it.
5 /5
★★★★★
Skeptical at first but delighted with the result. Fast delivery and the figurine is quite realistic. I recommend this site
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Nijy
purchased on 25/12/2021
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Answer from CHIBI AKIHABARA
HelloThank you very much for your confidence
5 /5
★★★★★
I have never met such a serious company, they are courteous, there are almost never any problems with orders and when there are they send an email directly and propose solutions. Even during the holiday season, they send parcels very quickly. In the end, everything is perfect. 😀
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Kenjiro
purchased on 25/12/2021
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Answer from CHIBI AKIHABARA
HelloThe entire CHIBI team would like to thank you for your kind review.
5 /5
★★★★★
It's a great site, they have everything! Packages are dispatched and sent on time, and are very well packaged. I validate this site!
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Tiff
purchased on 25/12/2021
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HelloThank you very much
1 /5
★☆☆☆☆
Article not up to par at all!!! Much too small !!!
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Sophie C.
purchased on 25/12/2021
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Answer from CHIBI AKIHABARA
HelloWe are sorry that the product did not suit you. However, we do indicate the sizes in the product data sheet.
5 /5
★★★★★
Perfect packaging, figure boxes in perfect condition. Great job, as usual.
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Vincent A.
purchased on 25/12/2021
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HelloThank you very much
5 /5
★★★★★
Very good. 10/10
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Lionel
purchased on 25/12/2021
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HelloThank you very much
5 /5
★★★★★
Only one thing to say, the best figurine site sends fast and always nickel packages, I recommend it 1000% with my eyes closed 😉
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Julien P.
purchased on 25/12/2021
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HelloThank you very much for this wonderful review
5 /5
★★★★★
Perfect, parcel received very quickly
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Remy
purchased on 25/12/2021
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HelloThank you
3 /5
★★★☆☆
Customer service is a little disappointing.
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Paulin
purchased on 25/12/2021
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Answer from CHIBI AKIHABARA
HelloWe're sorry we didn't satisfy you. However, we always listen to our customers and try to find a solution to satisfy them.
5 /5
★★★★★
Perfect fast delivery
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Marland C.
purchased on 25/12/2021
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HelloThank you
5 /5
★★★★★
Very nice figurine
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Hubert
purchased on 25/12/2021
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HelloThanks for your feedback
5 /5
★★★★★
Very good I recommend this site. I bought a figurine at a fair price compared to other sites. Shipping was fast? I will order again for my manga fan son?
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Sylvie T.
purchased on 13/12/2021
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HelloThanks for your feedback
1 /5
★☆☆☆☆
I didn't receive my parcel because the chosen post office closed for vacations (quite unbelievable) and instead of contacting me to find out where I wanted it delivered, the post office supposedly had it delivered to the nearest post office. I received a message that it had been withdrawn, I don't understand what happened. I'm very disappointed because I'm going to give it to my godson for Christmas and in the end I got nothing.
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Thierry L.
purchased on 24/12/2021
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. As you yourself indicated in the message, the chosen relay was closed for vacations. This was not our fault, nor was the lack of communication from the Post Office. I understand that you're penalizing us, but the bill is harsh, for a parcel dispatched on time on our part. After verification, your parcel has been delivered and is therefore in your hands.
5 /5
★★★★★
Fast delivery
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James T.
purchased on 24/12/2021
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HelloThank you
5 /5
★★★★★
Fast shipping, serious store, great selection, in short: perfect.
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Mr G.
purchased on 23/12/2021
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HelloThank you very much
5 /5
★★★★★
Always top-notch, well-packaged and correctly priced. I recommend this site.
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Yannick
purchased on 22/12/2021
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HelloThank you very much for your recommendation.
2 /5
★★☆☆☆
Delivery 8 months after order!
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Dominique P.
purchased on 22/12/2021
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Answer from CHIBI AKIHABARA
HelloThe products you ordered were pre-orders with different release dates. As perfectly indicated on our website:" What you need to know before pre-orderingIf your basket contains both in-stock and pre-ordered items, your order will only be dispatched when your pre-ordered items are available. For this reason, we invite you to make your purchases in 2 separate baskets, which will allow you to receive your in-stock items first without waiting for the pre-order release date. "Products are dispatched when they are ALL in stock and have arrived at our premises. Should the wait become too long, we have a procedure for shipping products in stock. I understand your dissatisfaction, but we are only a reseller, not a manufacturer of figurines. That's why there are delays of varying lengths, and why, unfortunately, some products may be delayed due to the health crisis. Our teams do their utmost to dispatch orders when all products are available. Should you require a faster delivery time, it is preferable to order figurines already in stock. Sincerely
5 /5
★★★★★
Great selection, very clear site, and fast shipping despite the holiday season!
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Mathieu D.
purchased on 22/12/2021
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★
Nothing to say perfect as usual parcel sent and received in one day unheard of thank you
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Stephane
purchased on 22/12/2021
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HelloThank you very much for your positive feedback
5 /5
★★★★★
Only good products ?? fast and careful delivery, r.a.s I recommend ??
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Guillaume F.
purchased on 22/12/2021
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HelloThank you very much
5 /5
★★★★★
Perfect and fast thanks
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M. C.
purchased on 22/12/2021
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HelloThanks for your feedback
5 /5
★★★★★
Fast and careful delivery Perfect thanks
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Caroline S.
purchased on 22/12/2021
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HelloThank you for this review 🙂
5 /5
★★★★★
Perfect delivery: Fast, neat and perfect product. I recommend
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Léo L.
purchased on 22/12/2021
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Answer from CHIBI AKIHABARA
Hello, Thank you for your order and your recommendation.
5 /5
★★★★★
Figurine received as on the picture. Very good quality.fast delivery. Very satisfied
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Warkla
purchased on 22/12/2021
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HelloThank you very much
5 /5
★★★★★
My reference manga platform
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Maxence M.
purchased on 21/12/2021
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Answer from CHIBI AKIHABARA
HelloThank you