/10
★★★★★
based on 2751 published reviews
★★★★★
based on 2751 published reviews
Latest customer reviews
4/5
★★★★☆
Well-packaged figurines, prompt dispatch once goods available. I don't give 5 stars because the dates indicated for pre-orders are not at all realistic, you have to add 3 to 4 months more than what is announced on the site. (availability indicated > end of August > reality > end of November). So you might as well take a much broader view in your forecasts. In the end, instead of being disappointed not to receive our order as indicated, we'll be delighted if it arrives earlier, turning disappointment into a pleasant surprise and everyone's happy.
Sabrina C.
purchased on 29/11/2021
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Answer from
CHIBI AKIHABARA
Thank you for your feedback. We are sorry for the inconvenience. Concerning the information on a pre-ordered product with the famous counter. You should know that suppliers offer us a catalog of products with an indicated release date. To this date, we add a month to see the bigger picture. Unfortunately, despite our best efforts, we sometimes find that the date remains unchanged * pending supplier delivery*. We contact our suppliers on a daily basis to obtain a precise date. In these times of crisis, with shortages of raw materials and disrupted shipping lanes, even suppliers are unable to provide us with new dates. If the wait becomes too long, which we fully understand, you have several options. Please do not hesitate to contact us if you need help. Thank you very much.
5/5
★★★★★
First order everything is Perfect
J
purchased on 29/11/2021
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CHIBI AKIHABARA
HelloThank you for your order and your confidence.
5/5
★★★★★
Very pleasant sites, order received on time and extremely well packaged!
Client
purchased on 29/11/2021
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CHIBI AKIHABARA
HelloThank you very much ^^
5/5
★★★★★
The figure is magnificent and in perfect condition. Just on the base, the end caps weren't correctly positioned, but I've found a solution to make it fit. On the other hand, delivery was fast and well protected. I'd recommend it!
Dylan R.
purchased on 29/11/2021
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CHIBI AKIHABARA
HelloThank you very much for your feedback and recommendation.
5/5
★★★★★
I've already ordered several items and honestly have nothing to complain about in terms of delivery and the condition and protection of the items. Large box, figurines protected with bubble wrap so undamaged, delivery usually within a week. I've never received a broken item and I hope never to, so I can't tell you what happens in the event of damage. I recommend the site, you'll find items cheaper than on other sites and conversely more expensive here and less elsewhere but it remains very affordable.
Guillaume D.
purchased on 29/11/2021
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CHIBI AKIHABARA
HelloA huge thank you for this comment and your recommendation.
5/5
★★★★★
Fast and accurate delivery
Zm
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you
5/5
★★★★★
100% secure store! 2 orders placed and twice satisfied! I recommend it to everyone!
Léa P.
purchased on 15/11/2021
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CHIBI AKIHABARA
HelloThank you very much for your very positive comment. We are delighted to have lived up to your expectations.
5/5
★★★★★
Never disappointed, parcel super well protected, large varieties everyone is served
Niiko_
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you very much 🙂
4/5
★★★★☆
I buy dragon ball z figurines every year and they are very beautiful. I recommend this site which is very serious
Mireille M.
purchased on 28/11/2021
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CHIBI AKIHABARA
Hello, Thank you very much for your order. Please do not hesitate to tell us what we need to improve in order to get the 5 stars. Sincerely
5/5
★★★★★
Ultra-protected parcelFast deliveryPortrait of crocodile pirates more than beautiful
Lloyd P.
purchased on 28/11/2021
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CHIBI AKIHABARA
Hello, Thank you very much for your opinion 🙂
5/5
★★★★★
Fast shipping and product as described. The figure looks of good quality, the colors are impeccable.
Michael V.
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you for your order
5/5
★★★★★
Received quickly and in perfect condition
Pierre L.
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you for your review
5/5
★★★★★
Super service despite the difficulties due to the covid you are at the top.encore merci.
Thomas N.
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you 🙂
5/5
★★★★★
Very nice figurine arrived quickly
Sandie
purchased on 28/11/2021
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CHIBI AKIHABARA
HelloThank you
5/5
★★★★★
Many products available, regularly updated, great prices and always fast delivery with our well-protected products.What more could you ask for? 🙂
Maëva P.
purchased on 27/11/2021
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CHIBI AKIHABARA
HelloThank you very much for your comment which makes us extremely happy 🙂
5/5
★★★★★
Fast delivery. Product conforms. Careful packaging.
M. P.
purchased on 27/11/2021
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CHIBI AKIHABARA
HelloThank you
5/5
★★★★★
Package delivered very quickly and as ordered.
Stéphanie B.
purchased on 27/11/2021
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CHIBI AKIHABARA
HelloThank you very much
5/5
★★★★★
I haven't fully opened them yet (they're for Christmas) but they look very nice and of good quality, delivered quickly.
Vivi
purchased on 27/11/2021
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CHIBI AKIHABARA
HelloThank you for your order
2/5
★★☆☆☆
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
Gaetan O.
purchased on 26/11/2021
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Answer from
CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
5/5
★★★★★
Very good sales service, responsive and attentive.
Pascaline
purchased on 26/11/2021
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CHIBI AKIHABARA
HelloThank you for your review
5/5
★★★★★
Conny thanks to Tiktok, I decided to take a review for my little brother, to celebrate his birthday. See the reaction
Krystel
purchased on 26/11/2021
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CHIBI AKIHABARA
HelloThank you for your order
2/5
★★☆☆☆
One of the two figurines arrived with an element (Limule's, the Slime was no longer attached, so we had to glue it back in place). The second had no problem except for a longer waiting time than announced, waiting for suppliers.
Gb
purchased on 25/11/2021
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Answer from
CHIBI AKIHABARA
Hello. We apologize for the inconvenience. If you have received a broken or damaged figurine, you can send us photos showing the defect via the "Contact Us" section on the website and we will have found a solution. Please do not hesitate to contact us! As for the delay, we apologize on behalf of our supplier who is doing their utmost to make up for it. Sincerely
4/5
★★★★☆
When you take a pre-order, you have to be patient, but as soon as it arrives, delivery is quite fast.
Nacima Z.
purchased on 22/11/2021
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CHIBI AKIHABARA
HelloPlease excuse us for the delay. Our suppliers are currently experiencing delays and we are doing our best to ship the product to you as soon as it arrives at our premises. Sincerely
5/5
★★★★★
Super. Original products arrived in great condition. My son will be delighted
Caroline M.
purchased on 24/11/2021
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CHIBI AKIHABARA
HelloThank you very much
1/5
★☆☆☆☆
Note for the customer service and these delays of answers, message the 15/9 answer the 20/9 by passing next to the concern then silence radiorelance the 5/10 then the 12/10.reponse recu a this date but once again the rigoladeje relaunch the same day -12/10- and I always wait. we are the 24/11.at least I have just received my parcel...
Jojo
purchased on 24/11/2021
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5/5
★★★★★
I made a pre-order 6 months in advance, and the deadline was met to the day! Bravo for the seriousness!
Eli
purchased on 23/11/2021
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CHIBI AKIHABARA
Hello Thank you very much for your order and your positive feedback 🙂
5/5
★★★★★
Very satisfied fast delivery, the figurine is in good condition nothing to say it's just perfect.
Kévin
purchased on 23/11/2021
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CHIBI AKIHABARA
Thank you very much for your review and your order.
4/5
★★★★☆
Some very minor defects on some figurines I received
Adrien M.
purchased on 23/11/2021
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Answer from
CHIBI AKIHABARA
Thank you for your feedback. Please do not hesitate to contact us if the product has many defects and to attach photos. Best regards
5/5
★★★★★
Nothing to complain about, top packaging, fast delivery.
Bryan
purchased on 23/11/2021
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CHIBI AKIHABARA
Hello Thank you very much for your opinion 🙂
4/5
★★★★☆
A bit expensive but it's quality
Epica58
purchased on 22/11/2021
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Answer from
CHIBI AKIHABARA
Hello. Can you elaborate on the fact that it's a bit expensive? Our prices are those of the market, in a range equivalent to other websites. It's also important to bear in mind that we can't offer our products at the same prices as in Japan, since in France we're subject to various taxes and regulations. Sincerely