9.4/10
★★★★★
based on 2821 reviews published

Latest customer reviews

5 /5
★★★★★
4 orders placed with them.always top-notch.fast, careful delivery.
User icon
Maxime R.
purchased on 30/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your orders on our online store and for this top review ^^.
5 /5
★★★★★
I've ordered from Chibi several times and I'm very happy!
User icon
Alexis M.
purchased on 30/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your loyalty and your orders 🙂
4 /5
★★★★☆
Ordered Goldorak and his ship, very satisfied, shipment well protected arrived in good condition.
User icon
Vanessa F.
purchased on 30/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your messageDon't hesitate to let us know where we can improve to get a 5 star rating ^^.
5 /5
★★★★★
Just the best site to empty your PEL in figurine!
User icon
Loïc D.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your review and your order.
5 /5
★★★★★
I've never had a problem with them before, except this time when my figurine arrived broken (not Chibi-Akihabara's fault, the figurine had a manufacturing defect), so I contacted the sav who replied quickly and had me send the figurine back to them for a refund.
User icon
G B.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
Hello We apologize for the incident with the figurine. Thank you for your understanding and we're glad we were able to resolve the situation quickly. Hope to see you soon on chibi 🙂
5 /5
★★★★★
Very satisfied with my purchase, the parcel was delivered very quickly.
User icon
Marion V.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your feedback.
5 /5
★★★★★
Received promptly, good packaging, quality service
User icon
Laure M.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★
Fast delivery and good condition
User icon
Alexandre S.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThanks 🙂
5 /5
★★★★★
Fast and excellent
User icon
Mathieu L.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Excellent site, very reliable, fast and accurate delivery, very attractive price
User icon
Thierry T.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
4 /5
★★★★☆
Well-packaged figurines, prompt dispatch once goods available. I don't give 5 stars because the dates indicated for pre-orders are not at all realistic, you have to add 3 to 4 months more than what is announced on the site. (availability indicated > end of August > reality > end of November). So you might as well take a much broader view in your forecasts. In the end, instead of being disappointed not to receive our order as indicated, we'll be delighted if it arrives earlier, turning disappointment into a pleasant surprise and everyone's happy.
User icon
Sabrina C.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
Thank you for your feedback. We are sorry for the inconvenience. Concerning the information on a pre-ordered product with the famous counter. You should know that suppliers offer us a catalog of products with an indicated release date. To this date, we add a month to see the bigger picture. Unfortunately, despite our best efforts, we sometimes find that the date remains unchanged * pending supplier delivery*. We contact our suppliers on a daily basis to obtain a precise date. In these times of crisis, with shortages of raw materials and disrupted shipping lanes, even suppliers are unable to provide us with new dates. If the wait becomes too long, which we fully understand, you have several options. Please do not hesitate to contact us if you need help. Thank you very much.
5 /5
★★★★★
First order everything is Perfect
User icon
J
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
5 /5
★★★★★
Very pleasant sites, order received on time and extremely well packaged!
User icon
Client
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much ^^
5 /5
★★★★★
The figure is magnificent and in perfect condition. Just on the base, the end caps weren't correctly positioned, but I've found a solution to make it fit. On the other hand, delivery was fast and well protected. I'd recommend it!
User icon
Dylan R.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback and recommendation.
5 /5
★★★★★
I've already ordered several items and honestly have nothing to complain about in terms of delivery and the condition and protection of the items. Large box, figurines protected with bubble wrap so undamaged, delivery usually within a week. I've never received a broken item and I hope never to, so I can't tell you what happens in the event of damage. I recommend the site, you'll find items cheaper than on other sites and conversely more expensive here and less elsewhere but it remains very affordable.
User icon
Guillaume D.
purchased on 29/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloA huge thank you for this comment and your recommendation.
5 /5
★★★★★
Fast and accurate delivery
User icon
Zm
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
100% secure store! 2 orders placed and twice satisfied! I recommend it to everyone!
User icon
Léa P.
purchased on 15/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your very positive comment. We are delighted to have lived up to your expectations.
5 /5
★★★★★
Never disappointed, parcel super well protected, large varieties everyone is served
User icon
Niiko_
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much 🙂
4 /5
★★★★☆
I buy dragon ball z figurines every year and they are very beautiful. I recommend this site which is very serious
User icon
Mireille M.
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
Hello, Thank you very much for your order. Please do not hesitate to tell us what we need to improve in order to get the 5 stars. Sincerely
5 /5
★★★★★
Ultra-protected parcelFast deliveryPortrait of crocodile pirates more than beautiful
User icon
Lloyd P.
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
Hello, Thank you very much for your opinion 🙂
5 /5
★★★★★
Fast shipping and product as described. The figure looks of good quality, the colors are impeccable.
User icon
Michael V.
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order
5 /5
★★★★★
Received quickly and in perfect condition
User icon
Pierre L.
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your review
5 /5
★★★★★
Super service despite the difficulties due to the covid you are at the top.encore merci.
User icon
Thomas N.
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you 🙂
5 /5
★★★★★
Very nice figurine arrived quickly
User icon
Sandie
purchased on 28/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Many products available, regularly updated, great prices and always fast delivery with our well-protected products.What more could you ask for? 🙂
User icon
Maëva P.
purchased on 27/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your comment which makes us extremely happy 🙂
5 /5
★★★★★
Fast delivery. Product conforms. Careful packaging.
User icon
M. P.
purchased on 27/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Package delivered very quickly and as ordered.
User icon
Stéphanie B.
purchased on 27/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★
I haven't fully opened them yet (they're for Christmas) but they look very nice and of good quality, delivered quickly.
User icon
Vivi
purchased on 27/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order
2 /5
★★☆☆☆
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
User icon
Gaetan O.
purchased on 26/11/2021
Translated review
Answer from CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
5 /5
★★★★★
Very good sales service, responsive and attentive.
User icon
Pascaline
purchased on 26/11/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your review