/10
★★★★★
based on 687 reviews published
★★★★★
based on 687 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Not satisfied at all with the purchase of the khimar. It will stay in the closet. Poorly made design.
Soria B.
purchased on 03/04/2025
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1
/5
★☆☆☆☆
Peace be upon you, honestly the quality is great, I got an abaya and an ultra-long khimar and I am really disappointed with the khimar, it's barely that I can get my head through it, it completely tightens me! Yet the quality is there, the price is good but the hole for the head is not right, it should have been made a bit larger!
Aminata E.
purchased on 25/03/2025
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1
/5
★☆☆☆☆
Disrespectful after-sales service. Return of items within 7 days. Impossible to get a return label on time. They do not answer the phone or emails. I do not recommend this brand.
Louisa D.
purchased on 23/03/2025
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1
/5
★☆☆☆☆
Peace be upon you, I still haven't received my order! Subhanallah, it was for the Eid celebration.
Fatima E.
purchased on 07/03/2025
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1
/5
★☆☆☆☆
The colors do not correspond at all to what I received. Photo very retouched
Noele H.
purchased on 01/01/2025
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1
/5
★☆☆☆☆
Fast delivery
Hediye D.
purchased on 16/09/2024
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1
/5
★☆☆☆☆
You have great ideas, your cuts are beautiful, but in reality, you need to review the sizes. Either it's too small, or it's too big, and the skirt is too tight around the waist and the sleeves go up too much despite the buttons! I had to return the item to dar sunnah.
Fatimata N.
purchased on 20/06/2024
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1
/5
★☆☆☆☆
The pictures online were misleading for the parma/purple one piece jilbab. I thought I was getting a lovely light purple shade but ended up with such a dark color it was basically brown! Nothing like purple at all and nothing like the pictures used on the shop! I trusted this shop and I liked their colors and designs but it seems like they use filters. Sadly this jilbab doesn't fit me and it's not the light purple that the pictures advertised.
Muneeza C.
purchased on 24/08/2023
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1
/5
★☆☆☆☆
Nothing like on the pictures.
Acheteur Vérifié
purchased on 02/05/2023
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1
/5
★☆☆☆☆
I have not received my order. and is not helped by customer service! read the order conditions carefully because the webshop does not provide refunds or compensation if your package is lost. customer-unfriendly webshop:(
Acheteur Vérifié
purchased on 12/04/2023
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Answer from DAR AL IMAN
Salam aleykum wa rahmatullah We are sorry that you are not satisfied with our customer service. However, the way you addressed us leaves something to be desired. So far, Al hamdu Llilah, we have never had a problem with our customers. We just have to wait until your package is declared lost and then we will find a solution in cha ALLAH. You have accepted our terms and conditions of sale before buying from us which state that we are not responsible for any theft or loss that may occur on the part of the carrier as we have sent your packages. We have contacted Mondial Relay, an investigation is underway, your package is not yet reported lost so we can not make any commercial gesture for the moment because it may be that your package is found and shipped to your home. BarakAllahu fikum for your understanding.
1
/5
★☆☆☆☆
Not good all my orders was wrong they always send me wrong items or defected im very disappointed for the price i paid and the shipping for stuff i didnt even want i really hope they fix this
Acheteur Vérifié
purchased on 17/01/2023
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Answer from DAR AL IMAN
Salam aleykum wa rahmatullahi wa barakatuh Thank you for trusting us. We are very sorry to hear that you are not satisfied with your order. First of all, we mention in our terms and conditions of sale that any defective item is immediately refunded as well as the totality of the shipping costs. The item is changed if the customer wishes and if it is no longer available, we will refund the full amount. Secondly, concerning the color of the article we also mention that it can vary according to the lights we have posted several other photos and story of this same Khimar to show precisely that the color could vary even if we try to stay as close to reality. We invite you to contact our after sales service. Our team will be happy to take care of you. Dar Al Iman
1
/5
★☆☆☆☆
Not good. I got one of my abayas dirty and destroyed! My gloves each finger was a different size. Very disappointed!!!
Acheteur Vérifié
purchased on 16/08/2022
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