9.7/10
★★★★★
based on 2379 published reviews

Latest customer reviews

5/5
★★★★★
Beautiful, health-friendly products that are highly effective for a variety of cooking methods.
Claire D.
Claire D.
purchased on 14/12/2023 
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5/5
★★★★★
Fast delivery, even during the holiday season. Good product
Stéphane D.
Stéphane D.
purchased on 14/12/2023 
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5/5
★★★★★
Item received earlier than expected, very well packaged and in very good condition.
Jean-philippe V.
Jean-philippe V.
purchased on 16/12/2023 
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5/5
★★★★★
Perfect
Louis G.
Louis G.
purchased on 14/12/2023 
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5/5
★★★★★
Perfect transaction, high-quality products
Valerie L.
Valerie L.
purchased on 14/12/2023 
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3/5
★★★☆☆
The center area of the pan does not heat up the way the outer parts of the pan heat up... so the pancake/crepe sticks and doesn't cook. It may be defective. We are still trying to do more oil treatments and heating the pan to create the solid covering - but no progress with the middle few centimeters of the pan.
Andrea C.
Andrea C.
purchased on 14/12/2023 
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Answer from DE BUYER
Hello,
We're sorry to hear that you're experiencing a problem with our product. Could you please send us a message directly so that we can solve the problem together?
Here's our contact e-mail: [email protected]
Best regards.
5/5
★★★★★
Order arrived before Christmas, albeit a little late.
Gaelle S.
Gaelle S.
purchased on 13/12/2023 
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5/5
★★★★★
Very good
Philippe C.
Philippe C.
purchased on 13/12/2023 
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5/5
★★★★★
Good reception and satisfaction with the products received
Christian R.
Christian R.
purchased on 14/12/2023 
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5/5
★★★★★
Very good product, very good delivery, arrived for Christmas as expected. Perfect
David C.
David C.
purchased on 12/12/2023 
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5/5
★★★★★
Very nice
Thierry C.
Thierry C.
purchased on 14/12/2023 
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1/5
★☆☆☆☆
Hello, I had ordered a 28 cm inner diameter pan and I received a 20 cm pan because there is an error in the dimensions of the description of the pans. I hope this error will be corrected. I was able to benefit from a commercial gesture and the error will be repaired. On the other hand, I received a steel crêpe pan and there's a part that won't stick, so the pancakes stick. It's impossible to get the non-stick effect on this pan, which I've prepared several times with oil as recommended on the instructions. On the other hand, steaks cook well in this crêpe pan! So I'm not satisfied with this steel product, which is supposedly anti-adhesive.
Sylvain K.
Sylvain K.
purchased on 14/12/2023 
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Answer from DE BUYER
Hello,
The breeching of your stove will become optimal with use, and it is normal for the breeching not to be uniform immediately.
For further advice on our steel products, please contact our customer service department. We're here to help!
Best regards.
5/5
★★★★★
I placed my order before the holidays. There was no guarantee of a Christmas delivery and yet it happened! The steel pan with the wooden handle is magnificent. The quality is spot on. Cooking in this pan sublimates the meat. Top quality.
Laurence A.
Laurence A.
purchased on 14/12/2023 
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3/5
★★★☆☆
Delivery a little long, but otherwise smooth
Fabienne D.
Fabienne D.
purchased on 16/12/2023 
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Answer from DE BUYER

Hello, we apologize for the inconvenience. The approach of Christmas, as well as our appearance on the TV show CAPITAL, have resulted in a longer preparation time for orders. We apologize for this inconvenience.
We have checked your order status and you have been delivered within 10 days. We thank you for your patience, which I hope has been rewarded by your receipt of our products.
Best regards.
5/5
★★★★★
Ok
Dos Santos Amaral J.
Dos Santos Amaral J.
purchased on 14/12/2023 
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5/5
★★★★★
Fast delivery, products as requested. not yet tested
Marie-anne M.
Marie-anne M.
purchased on 12/12/2023 
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4/5
★★★★☆
Product conforms to my order. To be seen in use!
Josiane Z.
Josiane Z.
purchased on 14/12/2023 
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5/5
★★★★★
Thank you for this very good quality. Gift for my son. I've got it and at last I'm back in the kitchen, cooking delicious grilled meats and well roasted potatoes. Thank you for your know-how, unique in the world.
Yolande G.
Yolande G.
purchased on 13/12/2023 
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5/5
★★★★★
Delivered on time despite tight pre-Christmas schedule
Monnin C.
Monnin C.
purchased on 14/12/2023 
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5/5
★★★★★
All's well
Jean-claude A.
Jean-claude A.
purchased on 13/12/2023 
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5/5
★★★★★
Very nice product
Aline W.
Aline W.
purchased on 12/12/2023 
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5/5
★★★★★
Hello, I received a De Buyer beeswax steel frying pan and I'm delighted with it! I haven't yet tested the De Buyer tube, it seems full of promise! Happy new year to all your company 🎉🎉🎉
Caroline A.
Caroline A.
purchased on 14/12/2023 
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5/5
★★★★★
Perfect! Order delivered on time and quality product.
Emmanuel L.
Emmanuel L.
purchased on 13/12/2023 
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5/5
★★★★★
Very good product. Beautiful workmanship
Jean-paul M.
Jean-paul M.
purchased on 14/12/2023 
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5/5
★★★★★
Excellent quality
Patricia A.
Patricia A.
purchased on 13/12/2023 
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5/5
★★★★★
Very good product. Do not hesitate
Nasser B.
Nasser B.
purchased on 14/12/2023 
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5/5
★★★★★
Product conforms and received on time. The quality is there, like the rest of the De Buyer range to which I am accustomed.
Mehdi T.
Mehdi T.
purchased on 14/12/2023 
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5/5
★★★★★
Tbon
Annie M.
Annie M.
purchased on 12/12/2023 
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5/5
★★★★★
Perfect this gift 🎁 made the expected effect, it's exactly what my daughter wanted .
Patricia D.
Patricia D.
purchased on 13/12/2023 
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5/5
★★★★★
High quality material. Delivery times respected. Highly recommend
Christelle B.
Christelle B.
purchased on 12/12/2023 
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