/10
★★★★★
based on 2379 published reviews
★★★★★
based on 2379 published reviews
Latest customer reviews
5/5
★★★★★
Satisfied with my order
Martine M.
purchased on 12/12/2023
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5/5
★★★★★
Awesome! My father was very happy when he unwrapped his gift. First use very satisfying. Ideal mold size
Lucille D.
purchased on 11/12/2023
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5/5
★★★★★
Very good quality product. Excellent
Patrick D.
purchased on 11/12/2023
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5/5
★★★★★
Very pleasant, efficient stoves (Alchimy inox and Minéral B LOQY).
Alexandre L.
purchased on 12/12/2023
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1/5
★☆☆☆☆
Order placed on 9/12 received on 20/12 Delivery time doubled compared to site promise. Product overcharged. 2 reminders before being reimbursed for the overcharge.
Marc C.
purchased on 09/12/2023
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Answer from
DE BUYER
Hello,
We understand your dissatisfaction and thank you for your patience. At the end of the year, processing times are sometimes longer. We have taken note of your comment to improve this point. We remain at your disposal should you need us. Yours sincerely
We understand your dissatisfaction and thank you for your patience. At the end of the year, processing times are sometimes longer. We have taken note of your comment to improve this point. We remain at your disposal should you need us. Yours sincerely
5/5
★★★★★
Excellent meat cooking
Maxime M.
purchased on 07/12/2023
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1/5
★☆☆☆☆
Hello, I received my order but one of the stoves is damaged (scratches and marks), I made a complaint with photos but to date no return from customer service. I look forward to hearing from you. Best regards Olivier Visbecq
Olivier V.
purchased on 02/12/2023
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Answer from
DE BUYER
Hello, we're sorry for the inconvenience.
Based on the photos we've e-mailed you, we've given you an answer. We would like to point out that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the stove.
We thank you for your understanding and trust.
Yours faithfully
Based on the photos we've e-mailed you, we've given you an answer. We would like to point out that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the stove.
We thank you for your understanding and trust.
Yours faithfully
5/5
★★★★★
Very good purchase, a pleasure as a Christmas gift.
Corinne H.
purchased on 10/12/2023
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5/5
★★★★★
Very satisfied with my purchase and after-sales service.
Claire D.
purchased on 13/12/2023
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5/5
★★★★★
Ras
Peter F.
purchased on 12/12/2023
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5/5
★★★★★
Hello, I'm very happy with my purchase. Cooking food in a steel frying pan gives us back the taste we used to have a long time ago. I'll be buying an all-stainless steel frying pan next.
Laurent B.
purchased on 12/12/2023
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5/5
★★★★★
Top!
Yannick A.
purchased on 11/12/2023
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5/5
★★★★★
Fast shipping and perfect packaging. Now all you have to do is try out the pan.
Séverine A.
purchased on 12/12/2023
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4/5
★★★★☆
Top products but delivery times can be improved!
Thierry H.
purchased on 11/12/2023
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5/5
★★★★★
Products well packaged, no problems.
Cedric P.
purchased on 12/12/2023
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5/5
★★★★★
Excellent material.
Bernard R.
purchased on 11/12/2023
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5/5
★★★★★
No surprises either on the product: quality to match, or on the service: delivery on the date announced
Rachel M.
purchased on 11/12/2023
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2/5
★★☆☆☆
Carton arrived broken and the handle of my frying pan completely out of the box and obviously it took a shock so I find it a shame to receive a package like that at the price of items. And I contacted the service but no more answer
Emeline H.
purchased on 11/12/2023
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Answer from
DE BUYER
Hello,
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.
5/5
★★★★★
Very good
Valérie F.
purchased on 10/12/2023
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5/5
★★★★★
Perfect
Aurélie T.
purchased on 11/12/2023
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5/5
★★★★★
All ok
Anne M.
purchased on 10/12/2023
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5/5
★★★★★
Beautiful products very happy
Tom B.
purchased on 10/12/2023
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5/5
★★★★★
Very satisfied with the quality of the products
Aurelie P.
purchased on 10/12/2023
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5/5
★★★★★
Frying pan seems to be of good quality, does not stick, to be seen in the long term
Gisele C.
purchased on 08/12/2023
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5/5
★★★★★
Product quality and shipping are always top-notch
Isabelle J.
purchased on 09/12/2023
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5/5
★★★★★
Quality that meets expectations and is of a very high standard. My order followed a TV report. I would recommend your brand without hesitation.
Chantal O.
purchased on 10/12/2023
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5/5
★★★★★
As ordered and on time.
Janine L.
purchased on 08/12/2023
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5/5
★★★★★
Product not yet used because offered. I was very surprised by the size of the excessively large box!
Françoise B.
purchased on 09/12/2023
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5/5
★★★★★
Very good product, in keeping with the brand's reputation.
Patrick T.
purchased on 09/12/2023
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5/5
★★★★★
Goods conformed, delivery on time and carried out in a very satisfactory manner.
Martine K.
purchased on 09/12/2023
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