/10
★★★★★
based on 2381 published reviews
★★★★★
based on 2381 published reviews
Latest customer reviews
5/5
★★★★★
Great experience! I recommend it!
Emile D.
purchased on 26/10/2023
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4/5
★★★★☆
The only problem is the labels inside and the glue that doesn't come off easily. Otherwise great
Martin F.
purchased on 14/10/2023
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Answer from
DE BUYER
Hello, we're sorry to hear that you're experiencing a problem with our product. Could you please contact us directly at [email protected] so that we can resolve the problem together? Best regards.
5/5
★★★★★
Fast, trouble-free purchase and delivery, the products were very well protected for delivery (28 cm frying pan, wooden toasting tongs and a sieve).
Yvonne C.
purchased on 25/10/2023
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5/5
★★★★★
All's well!
Catherine B.
purchased on 26/10/2023
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5/5
★★★★★
Material meets my expectations. Perfect
Valérie R.
purchased on 26/10/2023
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4/5
★★★★☆
Very good except for the delivery via colissimo which did not deliver to the relay point (near my home) as planned but to the post office - not having a vehicle, it was difficult and painful to cross the city with this large box. You should change carriers
Damien N.
purchased on 23/10/2023
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Answer from
DE BUYER
Hello, thank you for sharing your concerns about the Colissimo delivery service, which is independent of our company. We're sorry you had problems. Your feedback is important and we take it seriously. We are working to improve our delivery service by collaborating with trusted logistics partners. Kind regards.
4/5
★★★★☆
Delivery took longer than announced, but product conformed.
Lise H.
purchased on 24/10/2023
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1/5
★☆☆☆☆
Terribly long delivery!
Mickael B.
purchased on 24/10/2023
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Answer from
DE BUYER
Hello,
Thank you for your feedback. We are sorry that the delivery time was longer than expected. We would like to point out that the delivery service, managed by Colissimo, encountered difficulties beyond our control. We have checked the tracking of your order and it was prepared and dispatched from our company within 2 days.
We appreciate your understanding in this situation.
Yours faithfully
Thank you for your feedback. We are sorry that the delivery time was longer than expected. We would like to point out that the delivery service, managed by Colissimo, encountered difficulties beyond our control. We have checked the tracking of your order and it was prepared and dispatched from our company within 2 days.
We appreciate your understanding in this situation.
Yours faithfully
5/5
★★★★★
Very good product. Recommend. Delivery ok. Sincerely
Eric D.
purchased on 24/10/2023
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5/5
★★★★★
👍
Severine H.
purchased on 21/10/2023
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5/5
★★★★★
Perfect thanks
Cedric C.
purchased on 23/10/2023
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5/5
★★★★★
Quality materials and fast delivery.
Yves B.
purchased on 23/10/2023
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5/5
★★★★★
Product meets my expectations, good quality. Fast delivery
Christophe F.
purchased on 23/10/2023
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4/5
★★★★☆
I don't have enough experience yet... I've only used the stove once, after following the start-up instructions. I was a little disappointed to find that it colored rather irregularly, I will repeat the process before the 2nd use.
Anna P.
purchased on 20/10/2023
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4/5
★★★★☆
A small instruction leaflet would have been a plus, as well as a cleaning wipe. My wife bought a De Buyer from a retailer and got this. Otherwise, quality French style!
Yvan R.
purchased on 22/10/2023
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5/5
★★★★★
Very good material
Stéphane D.
purchased on 22/10/2023
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5/5
★★★★★
Fast shipping and delivery. Meticulous packaging. Everything reflects the quality of the brand.
Martine H.
purchased on 21/10/2023
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5/5
★★★★★
Quality materials, impeccable workmanship, pleasant to use.
Patrice N.
purchased on 22/10/2023
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5/5
★★★★★
Perfect. Maybe a little too much packaging, but just a detail.
Jacques F.
purchased on 21/10/2023
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5/5
★★★★★
Product quality in line with our expectations.
Cristina L.
purchased on 12/10/2023
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5/5
★★★★★
Great! As always. Thanks a lot and see you soon!
Bruno S.
purchased on 18/10/2023
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5/5
★★★★★
Very good material. The mobile version of the site (iOS) isn't great, the drop-down menus are sometimes weird and you get a bit lost. But the main thing is the quality of the products sold.
Marek B.
purchased on 18/10/2023
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4/5
★★★★☆
It's a pity that the tail of the pan is also made of a material that transmits heat, because it burns when the pan is heated.
Martine B.
purchased on 19/10/2023
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5/5
★★★★★
Order delivered on time, goods of very good quality.
Rachel P.
purchased on 18/10/2023
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5/5
★★★★★
Store with professional quality products, order received quickly and well packaged.
Pierre L.
purchased on 19/10/2023
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5/5
★★★★★
Ras
Emmanuel N.
purchased on 18/10/2023
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5/5
★★★★★
High-quality products delivered on time
Michel R.
purchased on 18/10/2023
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5/5
★★★★★
Fast delivery. Package well packed and contents in accordance with my order. Perfect
Axel D.
purchased on 15/10/2023
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1/5
★☆☆☆☆
There was no lid and it was not clearly noted on the website.
Camille T.
purchased on 17/10/2023
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Answer from
DE BUYER
Hello, we're sorry to hear that you're not completely satisfied with your purchase. All our utensils are sold without lids. If an item is sold with a lid, this will be specified. Please do not hesitate to contact us by telephone at 0329300793 or by e-mail at [email protected] for any information you may require prior to purchase. Best regards.
5/5
★★★★★
Material conforms to what I was looking for
Michel C.
purchased on 17/10/2023
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