/10
★★★★★
based on 3149 reviews published
★★★★★
based on 3149 reviews published
Latest customer reviews
5
/5
★★★★★
Hello, I'm very happy with my purchase. Cooking food in a steel frying pan gives us back the taste we used to have a long time ago. I'll be buying an all-stainless steel frying pan next.
Laurent B.
purchased on 12/12/2023
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5
/5
★★★★★
Top!
Yannick A.
purchased on 11/12/2023
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5
/5
★★★★★
Fast shipping and perfect packaging. Now all you have to do is try out the pan.
Séverine A.
purchased on 12/12/2023
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4
/5
★★★★☆
Top products but delivery times can be improved!
Thierry H.
purchased on 11/12/2023
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5
/5
★★★★★
Products well packaged, no problems.
Cedric P.
purchased on 12/12/2023
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5
/5
★★★★★
Excellent material.
Bernard R.
purchased on 11/12/2023
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5
/5
★★★★★
No surprises either on the product: quality to match, or on the service: delivery on the date announced
Rachel M.
purchased on 11/12/2023
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2
/5
★★☆☆☆
Carton arrived broken and the handle of my frying pan completely out of the box and obviously it took a shock so I find it a shame to receive a package like that at the price of items. And I contacted the service but no more answer
Emeline H.
purchased on 11/12/2023
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Answer from DE BUYER
Hello,
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.
5
/5
★★★★★
Very good
Valérie F.
purchased on 10/12/2023
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5
/5
★★★★★
Perfect
Aurélie T.
purchased on 11/12/2023
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5
/5
★★★★★
All ok
Anne M.
purchased on 10/12/2023
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5
/5
★★★★★
Beautiful products very happy
Tom B.
purchased on 10/12/2023
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5
/5
★★★★★
Very satisfied with the quality of the products
Aurelie P.
purchased on 10/12/2023
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5
/5
★★★★★
Frying pan seems to be of good quality, does not stick, to be seen in the long term
Gisele C.
purchased on 08/12/2023
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5
/5
★★★★★
Product quality and shipping are always top-notch
Isabelle J.
purchased on 09/12/2023
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5
/5
★★★★★
Quality that meets expectations and is of a very high standard. My order followed a TV report. I would recommend your brand without hesitation.
Chantal O.
purchased on 10/12/2023
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5
/5
★★★★★
As ordered and on time.
Janine L.
purchased on 08/12/2023
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5
/5
★★★★★
Product not yet used because offered. I was very surprised by the size of the excessively large box!
Françoise B.
purchased on 09/12/2023
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5
/5
★★★★★
Very good product, in keeping with the brand's reputation.
Patrick T.
purchased on 09/12/2023
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5
/5
★★★★★
Goods conformed, delivery on time and carried out in a very satisfactory manner.
Martine K.
purchased on 09/12/2023
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4
/5
★★★★☆
Bonjour je suis très contant des établissements de BUYER je les recommandes .merci
Gilles M.
purchased on 07/12/2023
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5
/5
★★★★★
Very good product, very good service
Lionel L.
purchased on 10/12/2023
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5
/5
★★★★★
Very happy to have received my new pans for Christmas
Didier M.
purchased on 08/12/2023
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5
/5
★★★★★
Package conforms to order and very good product quality
Thiebaud V.
purchased on 08/12/2023
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5
/5
★★★★★
Very nice material not yet tried as Christmas Kdo
Frédérique C.
purchased on 29/11/2023
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5
/5
★★★★★
Received very quickly
Marie-louise T.
purchased on 07/12/2023
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5
/5
★★★★★
Very satisfied with my order. Very good pan.
Nathalie H.
purchased on 11/12/2023
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1
/5
★☆☆☆☆
Dear Customer Service, I am writing to express my deep dissatisfaction with a product I recently purchased from you. I used the product for the first time, scrupulously following the instructions provided. Unfortunately, to my great disappointment, I found rust stains after cleaning it with water. This product, which is also very expensive, did not meet my expectations or the quality I usually associate with your brand. I am extremely disappointed and am seriously considering not being your customer in the future. I would therefore ask you to review my situation and take the appropriate steps to resolve this issue. I look forward to a prompt and satisfactory reply. Yours sincerely, Guy Castel
Castel G.
purchased on 09/12/2023
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Answer from DE BUYER
Hello,
We are sorry to hear that you are experiencing a problem with our product. We would like to point out that our stoves are made of raw steel, which makes them extremely robust. Our stoves have no surface treatment to protect them from rust. It is possible for a steel pan to rust.
We can help you and share our tips for using and maintaining the Mineral B pan. Can you send us a message directly so that we can solve the problem together?
Best regards.
We are sorry to hear that you are experiencing a problem with our product. We would like to point out that our stoves are made of raw steel, which makes them extremely robust. Our stoves have no surface treatment to protect them from rust. It is possible for a steel pan to rust.
We can help you and share our tips for using and maintaining the Mineral B pan. Can you send us a message directly so that we can solve the problem together?
Best regards.
5
/5
★★★★★
Delivery conformed, quality product, just missing the jar of honey😉😉
Yann Y.
purchased on 06/12/2023
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5
/5
★★★★★
Fast delivery. Beautiful pan, the gift was appreciated.
Boullier M.
purchased on 09/12/2023
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