/10
★★★★★
based on 3149 reviews published
★★★★★
based on 3149 reviews published
Latest customer reviews
5
/5
★★★★★
Very good quality, well packaged Sébastien
Sebastien V.
purchased on 04/12/2023
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2
/5
★★☆☆☆
We received a frying pan with defects (stain approx. 10cm grey with stars +1 black stripe running across the bottom of the pan. We contacted the service department twice. They got back to us asking for clarification, then nothing. This does not correspond to the TV report, where the slightest stain would send the pan to the scrap heap!!!!
Frederic R.
purchased on 04/12/2023
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Answer from DE BUYER
Hello,
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
5
/5
★★★★★
Very good
Tiffany L.
purchased on 01/12/2023
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5
/5
★★★★★
I did well to trust the reviews, it's perfect!!! And great packaging.
Manon M.
purchased on 01/12/2023
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5
/5
★★★★★
Perfect purchase
Mireille V.
purchased on 03/12/2023
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5
/5
★★★★★
I've just received it as a Christmas present, the sauté pan is as shown and it seems very sturdy. Just have to try it out.
Manuela B.
purchased on 03/12/2023
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5
/5
★★★★★
Everything was very professional. Very friendly and professional telephone contact. The delivery was perfectly packaged. Frankly, a great experience. At the same time, I had placed an order on the Mathon site (a piston). Next time I'll definitely go directly to De Buyer for the quality of their service.
Marc V.
purchased on 03/12/2023
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5
/5
★★★★★
No problem at all
Jacques P.
purchased on 03/12/2023
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5
/5
★★★★★
Very good quality nice finish .very satisfied
Suzanne V.
purchased on 03/12/2023
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5
/5
★★★★★
Eh, very satisfied with my purchase, the TASTE is there 👌👌👌👌
Farid G.
purchased on 04/12/2023
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5
/5
★★★★★
Nothing to say Everything went well
Paulette N.
purchased on 03/12/2023
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5
/5
★★★★★
Excellent quality products.loyal customer always very satisfied.
M Claude F.
purchased on 02/12/2023
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5
/5
★★★★★
Products of exceptional quality, delivery time and packaging. Perfect
Antoine M.
purchased on 03/12/2023
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5
/5
★★★★★
Quality products
Sandrine L.
purchased on 03/12/2023
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5
/5
★★★★★
Very good quality
Pierre F.
purchased on 01/12/2023
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5
/5
★★★★★
Well received my order. Items very well packed. Conforms to my request.
Marie-laure L.
purchased on 30/11/2023
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5
/5
★★★★★
Received on time. Article seems to correspond to the quality indicated.
Catherine Z.
purchased on 29/11/2023
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5
/5
★★★★★
Delivery on time Top packaging
Gildas L.
purchased on 30/11/2023
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5
/5
★★★★★
Order exactly what I wanted. Delivery as planned.
Alain C.
purchased on 30/11/2023
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5
/5
★★★★★
Super mold meets my expectations
Joelle R.
purchased on 01/12/2023
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5
/5
★★★★★
Very satisfied
Marinette L.
purchased on 25/11/2023
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5
/5
★★★★★
Fast, efficient and well packaged.
Stéphan R.
purchased on 29/11/2023
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5
/5
★★★★★
Beautiful products, simple ordering and efficient logistics
Eric F.
purchased on 13/11/2023
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5
/5
★★★★★
Top
Freddy F.
purchased on 29/11/2023
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5
/5
★★★★★
Ordered a pepper mill. Received in an extremely well-packaged parcel, with no risk of damage. Very good quality and finish. Would recommend 100%.
Christian F.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
Order lost in the post. De buyer refuses to take care of anything and I'm left to fend for myself (even though they are legally responsible for the parcel until I receive it). This Christmas present probably won't be under the tree. Next time I'll go through Amazon.
Pascal M.
purchased on 29/11/2023
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Answer from DE BUYER
Hello,
First of all, we would like to apologize for the inconvenience caused by the loss of your parcel by the Colissimo delivery service. We understand the importance of receiving your order on time, and sincerely regret any complications this may have caused.
We took the necessary measures as soon as we became aware of the situation. A new order was immediately dispatched, and we are delighted to note that it was successfully delivered on 22/12/2023.
Your satisfaction is our priority, and we hope that despite this incident, you will be able to fully enjoy your products. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your understanding and trust.
Yours faithfully
First of all, we would like to apologize for the inconvenience caused by the loss of your parcel by the Colissimo delivery service. We understand the importance of receiving your order on time, and sincerely regret any complications this may have caused.
We took the necessary measures as soon as we became aware of the situation. A new order was immediately dispatched, and we are delighted to note that it was successfully delivered on 22/12/2023.
Your satisfaction is our priority, and we hope that despite this incident, you will be able to fully enjoy your products. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your understanding and trust.
Yours faithfully
5
/5
★★★★★
Very good. Fast shipping. Very secure package
Marie-noëlle L.
purchased on 28/11/2023
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5
/5
★★★★★
Fast delivery, careful packaging, everything was great 🙂 Happy Holidays to you ❤️
Aksel R.
purchased on 29/11/2023
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5
/5
★★★★★
Top, good quality fabric; careful shipment
Paolo A.
purchased on 28/11/2023
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5
/5
★★★★★
Very good service quality product
Pierre B.
purchased on 29/11/2023
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