/10
★★★★★
based on 3150 reviews published
★★★★★
based on 3150 reviews published
Latest customer reviews
5
/5
★★★★★
Satisfied Excellent welcome and very good responsiveness
Michel C.
purchased on 21/08/2023
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5
/5
★★★★★
All right!
Nicolas G.
purchased on 19/08/2023
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5
/5
★★★★★
Top product, top quality, fast order and delivery, very happy 👍
Pascal C.
purchased on 22/08/2023
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5
/5
★★★★★
Very good. No worries and quality material
Marilyne J.
purchased on 22/08/2023
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5
/5
★★★★★
Good product. Fast delivery.
Maryvonne G.
purchased on 19/08/2023
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5
/5
★★★★★
Quality frying pan. The coating uses very little fat and the removable handle system is much safer than conventional systems.
Romuald M.
purchased on 20/08/2023
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5
/5
★★★★★
Quality utensils. For me, the pleasure of being able to order from a French company that offers me quality know-how and experience. The icing on the cake: information in French.
Martine P.
purchased on 19/08/2023
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5
/5
★★★★★
Good kitchen utensils, as I expected.
Christophe D.
purchased on 16/08/2023
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4
/5
★★★★☆
Very nice product! Despite the double cardboard shipping, the package arrived damaged (the handle of the pan was sticking out but it is not damaged).
Anne-catherine V.
purchased on 17/08/2023
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5
/5
★★★★★
Stoves meet my expectations
Thierry D.
purchased on 17/08/2023
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5
/5
★★★★★
Great buy
Louis P.
purchased on 16/08/2023
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5
/5
★★★★★
Perfect product, thank you
Luc D.
purchased on 16/08/2023
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5
/5
★★★★★
Very neat packaging.
Pascale R.
purchased on 11/08/2023
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5
/5
★★★★★
Perfectly packaged and transported, good quality pan and henhouse.
Pascal P.
purchased on 13/08/2023
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5
/5
★★★★★
Keeps its promises. It's wonderful to cook with this state-of-the-art equipment.
Paolo P.
purchased on 13/08/2023
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5
/5
★★★★★
Top quality!
Mailliet A.
purchased on 12/08/2023
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5
/5
★★★★★
Super service, super quality, thank you!
Clement S.
purchased on 13/08/2023
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5
/5
★★★★★
Satisfactory delivery times and top product quality at all times. Do buy De Buyer!
Yves S.
purchased on 16/08/2023
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5
/5
★★★★★
Very good product
Chantal D.
purchased on 11/08/2023
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5
/5
★★★★★
Excellent equipment
Patrick T.
purchased on 13/08/2023
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5
/5
★★★★★
Great equipment!
Xavier B.
purchased on 13/08/2023
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5
/5
★★★★★
Superb products. Exactly what I expected.
Daniel Y.
purchased on 11/08/2023
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5
/5
★★★★★
Very satisfied
Nicole C.
purchased on 09/08/2023
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5
/5
★★★★★
High-quality kitchen equipment that gives satisfaction with every use.
Bernard R.
purchased on 11/08/2023
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1
/5
★☆☆☆☆
Hello, Disappointed because surprised by several features that I did not imagine. 1- I ordered pans with a diameter of 20cm as indicated on the site. But when I received them, I noticed that they were 20cm in diameter at the top and 14cm at the bottom, whereas my wish was to have two pans 20cm in diameter at the bottom. The description on the website is not precise enough. 2- I discovered that the pans do not have a non-stick coating, and that I had to do the basting myself. This specificity is not obvious to the uninitiated. On the other hand, it's obvious that these stoves are of very high quality, but I don't use them because they're too complicated for me. Yours sincerely, Philippe Pinteaux
Philippe P.
purchased on 15/08/2023
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Answer from DE BUYER
Hello, thank you for taking the time to share your experience with our products. Your feedback is essential to help us improve our products and online information. We're sorry to hear that you were disappointed with several aspects of our steel stoves.
Please allow us to clarify these points:
Regarding the size of the pans, we understand your dissatisfaction with the difference in diameter between the top edge and the bottom. We recognize that this can be disconcerting, and will take steps to make this information more explicit to avoid future misunderstandings.
Regarding the non-stick coating, we're sorry you were surprised by its absence. Our pans are made of steel, which makes them ideal for browning, searing and grilling food. They do, however, need to be tumbled to obtain a non-stick surface.
We're pleased to hear that you find our pans to be of high quality, even if they don't entirely meet your expectations. If you have any questions or need advice on the basting, use and maintenance of our steel pans, please don't hesitate to contact us. We're here to help!
Your Customer Service.
Please allow us to clarify these points:
Regarding the size of the pans, we understand your dissatisfaction with the difference in diameter between the top edge and the bottom. We recognize that this can be disconcerting, and will take steps to make this information more explicit to avoid future misunderstandings.
Regarding the non-stick coating, we're sorry you were surprised by its absence. Our pans are made of steel, which makes them ideal for browning, searing and grilling food. They do, however, need to be tumbled to obtain a non-stick surface.
We're pleased to hear that you find our pans to be of high quality, even if they don't entirely meet your expectations. If you have any questions or need advice on the basting, use and maintenance of our steel pans, please don't hesitate to contact us. We're here to help!
Your Customer Service.
5
/5
★★★★★
Perfect and serious
Pierre B.
purchased on 15/08/2023
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5
/5
★★★★★
Very satisfactory purchase. Excellent quality and fast, careful shipment.
Lucien C.
purchased on 07/08/2023
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5
/5
★★★★★
Parcels received very quickly
Patrice V.
purchased on 10/08/2023
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5
/5
★★★★★
Very PRO and fast...
Antoine C.
purchased on 07/08/2023
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5
/5
★★★★★
I received everything, well packaged I'm happy with my little panecake pan On the other hand, the handle also heats up when cooking Isn't it possible to make hollow handles, or in another material, so that the handle doesn't heat up as much or at all... ?
Sophie L.
purchased on 23/07/2023
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