/10
★★★★★
based on 12654 reviews published
★★★★★
based on 12654 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
You're worse than Pacific Pêche, which isn't very fast at shipping.
Georges C.
purchased on 28/05/2024
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1
/5
★☆☆☆☆
No, because the customer was not informed of the delivery and that the product was not from sotck.
Bruno J.
purchased on 05/05/2024
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1
/5
★☆☆☆☆
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
Jérémie B.
purchased on 27/04/2024
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1
/5
★☆☆☆☆
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
Patrick L.
purchased on 15/05/2024
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1
/5
★☆☆☆☆
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
Jean-claude D.
purchased on 03/05/2024
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1
/5
★☆☆☆☆
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
Daniel B.
purchased on 26/04/2024
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1
/5
★☆☆☆☆
Delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
Fernand R.
purchased on 29/04/2024
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1
/5
★☆☆☆☆
I did not receive them
Lionel C.
purchased on 03/05/2024
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1
/5
★☆☆☆☆
Hello still not received the package
Eric D.
purchased on 06/05/2024
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1
/5
★☆☆☆☆
I have not received my order via dpd
Jean C.
purchased on 30/04/2024
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1
/5
★☆☆☆☆
Order not in
Romano N.
purchased on 23/04/2024
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1
/5
★☆☆☆☆
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
Bert S.
purchased on 22/04/2024
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1
/5
★☆☆☆☆
I find it too heavy and too supple.
Jean Marc M.
purchased on 20/04/2024
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1
/5
★☆☆☆☆
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
Xavier L.
purchased on 12/04/2024
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1
/5
★☆☆☆☆
I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.
Radek R.
purchased on 03/04/2024
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1
/5
★☆☆☆☆
Shipping not fast, expired product
Cédric G.
purchased on 07/04/2024
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1
/5
★☆☆☆☆
Order not received and collection made
Yannick M.
purchased on 27/03/2024
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1
/5
★☆☆☆☆
Don't carry gls!
Bruno N.
purchased on 07/03/2024
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1
/5
★☆☆☆☆
I have not received an order yet
Thomas K.
purchased on 23/03/2024
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1
/5
★☆☆☆☆
This is already the third week and my order has not arrived yet.
Erwin J.
purchased on 21/03/2024
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1
/5
★☆☆☆☆
Easter open boilie in the parcel
Anthony F.
purchased on 19/03/2024
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1
/5
★☆☆☆☆
Impossible to get my money back item does not correspond to what I ordered
Philippe C.
purchased on 15/03/2024
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1
/5
★☆☆☆☆
Incomplete order missing 10kg pellets and 2L molasses
Christian D.
purchased on 11/03/2024
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1
/5
★☆☆☆☆
I had ordered cooked hemp seeds and received raw!
Patrick L.
purchased on 08/03/2024
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1
/5
★☆☆☆☆
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
Andre S.
purchased on 29/02/2024
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1
/5
★☆☆☆☆
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
Pascal C.
purchased on 01/03/2024
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1
/5
★☆☆☆☆
The delivery man dropped the package off all smashed up and left without waiting for anything.
Jeanyves F.
purchased on 01/03/2024
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1
/5
★☆☆☆☆
Wrong product
David V.
purchased on 28/02/2024
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1
/5
★☆☆☆☆
More than adequate. 4 starrren. according to message neatly verpact and received highly recommended the sport fisherman
Gerrit J H.
purchased on 11/02/2024
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1
/5
★☆☆☆☆
-
Frank M.
purchased on 30/01/2024
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