9.6/10
★★★★★
based on 11893 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I still haven't received my parcel
Reviewer icon
Joé F. (acheteur vérifié)
purchased on 15/10/2024 
Translated review
1/5
★☆☆☆☆
I have not received my parcel as of October 17. I'll make a note of it later.
Reviewer icon
Nadia M. (acheteur vérifié)
purchased on 09/10/2024 
Translated review
1/5
★☆☆☆☆
Hello, after several emails sent over 10 days, still waiting for my information.
Reviewer icon
Philippe G. (acheteur vérifié)
purchased on 27/09/2024 
Translated review
1/5
★☆☆☆☆
Package not received to date it's been 8 days
Reviewer icon
Willy B. (acheteur vérifié)
purchased on 27/09/2024 
Translated review
1/5
★☆☆☆☆
Bad I don't have my order yet .
Reviewer icon
Rudi B. (acheteur vérifié)
purchased on 11/09/2024 
Translated review
1/5
★☆☆☆☆
I still haven't received anything, I demand a refund.
Reviewer icon
François C. (acheteur vérifié)
purchased on 08/09/2024 
Translated review
1/5
★☆☆☆☆
The bags of tiger nut were exploded in the box, a very bad surprise.
Reviewer icon
William G. (acheteur vérifié)
purchased on 01/09/2024 
Translated review
1/5
★☆☆☆☆
Useless products, I thought it was oil but no ... Disappointed
Reviewer icon
Mickael C. (acheteur vérifié)
purchased on 26/08/2024 
Translated review
1/5
★☆☆☆☆
Order placed on 17/8 / 24 ,today 25/8 still not received 😤
Reviewer icon
Jean-marie H. (acheteur vérifié)
purchased on 17/08/2024 
Translated review
1/5
★☆☆☆☆
It took a long time to arrive, disappointed
Reviewer icon
Abdelaziz H. (acheteur vérifié)
purchased on 13/08/2024 
Translated review
1/5
★☆☆☆☆
Not received
Reviewer icon
Ivelin A. (acheteur vérifié)
purchased on 13/08/2024 
Translated review
1/5
★☆☆☆☆
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
Reviewer icon
Lucien C. (acheteur vérifié)
purchased on 08/08/2024 
Translated review
1/5
★☆☆☆☆
Still waiting for my products
Reviewer icon
B B. (acheteur vérifié)
purchased on 21/07/2024 
Translated review
1/5
★☆☆☆☆
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
Reviewer icon
Bruno C. (acheteur vérifié)
purchased on 20/07/2024 
Translated review
1/5
★☆☆☆☆
Bag arrived pierced and package undamaged Customer service response not very professional
Reviewer icon
Frederic B. (acheteur vérifié)
purchased on 15/07/2024 
Translated review
1/5
★☆☆☆☆
All my mix bags were chipped
Reviewer icon
Kevin A. (acheteur vérifié)
purchased on 20/06/2024 
Translated review
1/5
★☆☆☆☆
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
Reviewer icon
Joyeux E. (acheteur vérifié)
purchased on 06/06/2024 
Translated review
1/5
★☆☆☆☆
I have not yet received my order
Reviewer icon
Jocelyn D. (acheteur vérifié)
purchased on 05/06/2024 
Translated review
1/5
★☆☆☆☆
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
Reviewer icon
Esref M. (acheteur vérifié)
purchased on 24/05/2024 
Translated review
1/5
★☆☆☆☆
Compliant parcel, garbolino spm21 float, some antennae deformed.
Reviewer icon
Alain J. (acheteur vérifié)
purchased on 30/05/2024 
Translated review
1/5
★☆☆☆☆
You're worse than Pacific Pêche, which isn't very fast at shipping.
Reviewer icon
Georges C. (acheteur vérifié)
purchased on 28/05/2024 
Translated review
1/5
★☆☆☆☆
No, because the customer was not informed of the delivery and that the product was not from sotck.
Reviewer icon
Bruno J. (acheteur vérifié)
purchased on 05/05/2024 
Translated review
1/5
★☆☆☆☆
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
Reviewer icon
Jérémie B. (acheteur vérifié)
purchased on 27/04/2024 
Translated review
1/5
★☆☆☆☆
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
Reviewer icon
Patrick L. (acheteur vérifié)
purchased on 15/05/2024 
Translated review
1/5
★☆☆☆☆
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
Reviewer icon
Jean-claude D. (acheteur vérifié)
purchased on 03/05/2024 
Translated review
1/5
★☆☆☆☆
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
Reviewer icon
Daniel B. (acheteur vérifié)
purchased on 26/04/2024 
Translated review
1/5
★☆☆☆☆
Delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
Reviewer icon
Fernand R. (acheteur vérifié)
purchased on 29/04/2024 
Translated review
1/5
★☆☆☆☆
I did not receive them
Reviewer icon
Lionel C. (acheteur vérifié)
purchased on 03/05/2024 
Translated review
1/5
★☆☆☆☆
Hello still not received the package
Reviewer icon
Eric D. (acheteur vérifié)
purchased on 06/05/2024 
Translated review
1/5
★☆☆☆☆
I have not received my order via dpd
Reviewer icon
Jean C. (acheteur vérifié)
purchased on 30/04/2024 
Translated review