/10
★★★★★
based on 12654 reviews published
★★★★★
based on 12654 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
0
Julien H.
purchased on 18/01/2024
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1
/5
★☆☆☆☆
Hello, I was very disappointed with the trout rod I bought from you. The equipment was very fragile and the rod broke when I did some dry ironing in a river. I don't know if I can be compensated?
Thierry C.
purchased on 31/05/2023
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1
/5
★☆☆☆☆
5 star
Ricardo M.
purchased on 24/12/2023
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1
/5
★☆☆☆☆
Nothing to say about the merchant site, but the delivery company is too long.
Pascal R.
purchased on 04/12/2023
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1
/5
★☆☆☆☆
Everything went well
Juriaan H.
purchased on 17/11/2023
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1
/5
★☆☆☆☆
I am not satisfied because the packaging did not withstand the transport and handling which resulted in the loss of the article during shipment. I have reported this to you but no satisfactory response immediately.
Pascal F.
purchased on 18/11/2023
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1
/5
★☆☆☆☆
Big problem with the DPD deliveryman because he does not deliver to the customer as requested on the order so as not to waste time, he drops everything off at the relay point but it has been closed for several days so how do I get my parcel back?
Michel M.
purchased on 07/11/2023
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1
/5
★☆☆☆☆
Website is misleading and so they deliver other things!
Anthonio C.
purchased on 20/10/2023
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1
/5
★☆☆☆☆
Catastrophic delivery service!!!! Order placed on Sunday 27/08/23 (I specify well that on the site it says delivery 48h we are Monday 04/09/23 I was to be delivered today yet again nothing ... Maybe I'll have Christmas ... Really recommend this site !!!!
Vincent G.
purchased on 27/08/2023
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1
/5
★☆☆☆☆
Very satisfied and fast delivery
Joan C.
purchased on 26/08/2023
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1
/5
★☆☆☆☆
Parcel not received SMS received from mondial Relaiy sends an SMS to indicate that the parcel is not available at the site indicated agreed, says to resume an RV in another site but does not put the references of the parcel, moreover site not accessible on internet, therefore cannot reschedule a delivery
Alexandrine Z.
purchased on 08/08/2023
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1
/5
★☆☆☆☆
The equipment was damaged, I did not receive a reply to my last e-mail.
Mathieu G.
purchased on 31/07/2023
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1
/5
★☆☆☆☆
Will be emailed back but get nothing back wrong lifer done but now nothing heard I find very strange
Piet B.
purchased on 28/07/2023
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1
/5
★☆☆☆☆
Preparation and dispatch on time. Parcel arrived at the depot 2km from my home. It took GLS 9 days to deliver. As this is not the 1st time I've had delivery problems, would it be possible to have the choice of another carrier for home delivery? Like dpd or dhl for example Thank you.
Cyrille S.
purchased on 11/07/2023
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1
/5
★☆☆☆☆
Did not receive my order
Benjamin C.
purchased on 18/07/2023
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1
/5
★☆☆☆☆
Over a week and still no parcel
Daniel C.
purchased on 10/07/2023
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1
/5
★☆☆☆☆
Top
Johny V.
purchased on 09/07/2023
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1
/5
★☆☆☆☆
Error in my order, I received a product that I had not ordered.
Pierre F.
purchased on 10/07/2023
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1
/5
★☆☆☆☆
Order late 3-7 ordered and 7-7 in not normal
Jan V.
purchased on 03/07/2023
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1
/5
★☆☆☆☆
Fine everything in order
Johan J.
purchased on 01/07/2023
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1
/5
★☆☆☆☆
Could be better
Patrick B.
purchased on 30/06/2023
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1
/5
★☆☆☆☆
Great service !
Jozef L.
purchased on 30/06/2023
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1
/5
★☆☆☆☆
Nothing corresponds to the given imagine, long delivery, misleading title and image!
Samuel F.
purchased on 20/06/2023
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Answer from Deconinck Fishing
Hello Samuel,
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.
1
/5
★☆☆☆☆
Order still not received !
August V.
purchased on 27/06/2023
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1
/5
★☆☆☆☆
A product is missing from my order
Eddy Q.
purchased on 30/05/2023
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Answer from Deconinck Fishing
Hello Eddy,
We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.
We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.
1
/5
★☆☆☆☆
Packaging not great
David V.
purchased on 24/05/2023
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Answer from Deconinck Fishing
Hello David, we are very sorry that the packaging did not live up to your expectations. We strive to provide quality products and service to our customers. We will look into what happened and try to find a solution to satisfy you.
1
/5
★☆☆☆☆
I did not receive the right product. I was reimbursed but not the shipping costs. This is the 2nd time I've had a problem with my order. I'm really out of luck, even though it's a very good site and fast, friendly service.
Stéphanie B.
purchased on 22/05/2023
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Answer from Deconinck Fishing
Hello Stéphanie, we are sorry that your order was not to your complete satisfaction and understand the disappointment you have experienced. We pride ourselves on offering a high quality product and service to our customers, and we will do everything in our power to improve these things. Thank you again for your time and feedback.
1
/5
★☆☆☆☆
Batteries liver with defective priming boat
Luc F.
purchased on 21/05/2023
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Answer from Deconinck Fishing
Hello Luc, we are always looking for ways to improve our products and provide quality service to our customers. We have been working hard to correct the problems with the primer boat and will do our best to prevent this type of situation from happening again. Please accept our sincerest apologies for any inconvenience caused.
1
/5
★☆☆☆☆
I order lures in 13 cm and receive 16 cm, again wasting time sending the product back. Second order and again a miss. 1 star for the paper
Martial M.
purchased on 19/05/2023
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Answer from Deconinck Fishing
Hello Martial, we are sorry to read that you were disappointed with your orders. We do our best to ensure the highest possible level of service, and we welcome your feedback so that we can improve our products and services.
1
/5
★☆☆☆☆
Your store is fine but the delivery driver dpd sucks I ordered from you twice now and have to go get itin the parscelchop while I have been waiting at home dpd is shitty company sorry .
Cep T.
purchased on 21/05/2023
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