/10
★★★★★
based on 12654 reviews published
★★★★★
based on 12654 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Non été très déçu 3 semaine pour une petite commande de 25euro on téléphon pour demander quoi il vous dise que ça part et conclusion ces baratin car ça part plusieurs jours plus tard pas sérieux... ces très bien de faire de belles promo mes ci les commandes ne suivent pas je ne vois pas l'intérêt...je ne juré que par eux ...très déçu....je commanderai plus
Eric P.
purchased on 08/05/2023
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Answer from Deconinck Fishing
Hello Eric,
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.
1
/5
★☆☆☆☆
I am extremely disappointed by the seriousness of your establishment, it is far from being as I knew it about thirty years ago the bag of coriander burst full of coriander in the box, I would like you to know that this is the last time I order anything from you.
Ghislain Y.
purchased on 17/05/2023
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Answer from Deconinck Fishing
Hello, 30 years ago you would come and pick up your products from us, now we entrust them to a carrier. The parcel left our premises in perfect condition.
Sincerely
Sincerely
1
/5
★☆☆☆☆
Correct delivery,as always.
Etienne S.
purchased on 11/05/2023
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1
/5
★☆☆☆☆
2 weeks of waiting still no news
Antoine R.
purchased on 14/05/2023
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Answer from Deconinck Fishing
Hello Antoine, I understand your dissatisfaction and sincerely apologize for the delay in delivery. We are doing our best to rectify the situation and will get back to you shortly. Thank you for your patience.
1
/5
★☆☆☆☆
Older model mill delivered than ordered
Ruud M.
purchased on 06/05/2023
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1
/5
★☆☆☆☆
I sent you a note of complaint to which I did not receive any answer from you; in fact my package was delivered in a relay that I had not chosen at all, could you give me the reason of this change, I hope that you will answer me this time, thank you
Martine V.
purchased on 24/04/2023
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Answer from Deconinck Fishing
Hello Martine,
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.
1
/5
★☆☆☆☆
I am still waiting for my order. I was supposed to have it last Friday, but nothing.
Mickael L.
purchased on 13/04/2023
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Answer from Deconinck Fishing
Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.
1
/5
★☆☆☆☆
Very disappointed, order never received! I reported it to deconinck, no answer from them!
Mathieu B.
purchased on 04/04/2023
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Answer from Deconinck Fishing
Hello Mathieu,
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.
1
/5
★☆☆☆☆
Delivery times not met
Gregory D.
purchased on 04/04/2023
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Answer from Deconinck Fishing
Hello Gregory,
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.
1
/5
★☆☆☆☆
Hello, I did not receive the material I ordered. A black bowl and too small
Christophe C.
purchased on 06/04/2023
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Answer from Deconinck Fishing
B
1
/5
★☆☆☆☆
Chenevis monster not monster at all ....plutot miniscule than monster.
David L.
purchased on 01/04/2023
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1
/5
★☆☆☆☆
PERFECT
Jean Jacques B.
purchased on 14/03/2023
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1
/5
★☆☆☆☆
Nicely packaged and fast delivery,top service!
Etienne S.
purchased on 05/03/2023
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1
/5
★☆☆☆☆
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
Patrick V.
purchased on 28/02/2023
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1
/5
★☆☆☆☆
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
Philippe A.
purchased on 26/02/2023
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1
/5
★☆☆☆☆
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
Pascal B.
purchased on 19/02/2023
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1
/5
★☆☆☆☆
Top
Dirk D.
purchased on 18/02/2023
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1
/5
★☆☆☆☆
Super
Tania V.
purchased on 06/02/2023
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1
/5
★☆☆☆☆
Not enough stock they give a credit that never arrives
Marc R.
purchased on 05/01/2023
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1
/5
★☆☆☆☆
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
Eddy S.
purchased on 26/12/2022
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1
/5
★☆☆☆☆
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
Donata S.
purchased on 15/11/2022
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1
/5
★☆☆☆☆
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
Philippe M.
purchased on 05/12/2022
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1
/5
★☆☆☆☆
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
Jean Marie P.
purchased on 08/12/2022
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1
/5
★☆☆☆☆
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
Elliot M.
purchased on 24/11/2022
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1
/5
★☆☆☆☆
I have not been reimbursed
Christian D.
purchased on 13/07/2021
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1
/5
★☆☆☆☆
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
Cédric D.
purchased on 06/11/2022
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1
/5
★☆☆☆☆
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
Christophe L.
purchased on 17/10/2022
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1
/5
★☆☆☆☆
All good, but delivery disaster more than 20 days France-Croatia
Željko L.
purchased on 01/10/2022
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1
/5
★☆☆☆☆
Weight and description exaggerated
Michel G.
purchased on 18/10/2022
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1
/5
★☆☆☆☆
Disappointed 1first order and not the right size shelf tag with clothing tag
Frédéric S.
purchased on 08/10/2022
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