9.5/10
★★★★★
based on 480 published reviews

Latest customer reviews

5/5
★★★★★
Fast, helpful, friendly
Catherine D.
Catherine D.
purchased on 22/03/2023 
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5/5
★★★★★
Fast delivery and material corresponding to my expectations.
Jean-marc B.
Jean-marc B.
purchased on 22/03/2023 
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1/5
★☆☆☆☆
I ordered an overdrive belt that I had the patience to wait for almost a month and a half. I received it last week and I couldn't finish the rehearsal with it because it came loose at the hook ....
Valérie H.
Valérie H.
purchased on 21/01/2023 
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Answer from Djoliba
31/03/2023
"Hello Valérie,
I have just seen the review you left on the site.
I am sorry for this incident which I will immediately pass on to our supplier.
I am sending you a return label as an attachment to send us back the strap as I would like to see the exact spot where the seam failed in order to make an accurate return to my supplier.
For my part, I'm sending you back a strap and a small gift to make up for this inconvenience.
Our apologies again and I hope to see you soon.
Best regards
Nicolas "

04/04/2023
Hello Valérie,
I have noted that you have received the package in exchange and have returned the defective strap to us, at our expense.
"Hello,
I have received your parcel, thank you!
The defective strap was sent today.
Bravo pour le sav! Fast and efficient!
Sincerely
Valérie "
I am delighted to have met your expectations.
See you soon on djoliba.com
Nicolas
5/5
★★★★★
Very satisfied
Raffaella B.
Raffaella B.
purchased on 18/03/2023 
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5/5
★★★★★
Perfect!
Gérald G.
Gérald G.
purchased on 13/02/2023 
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5/5
★★★★★
Except for the package that had a hole in it when it arrived (but fortunately the contents were not damaged), the delivery time was correct and above all the instruments were great!
Valérie C.
Valérie C.
purchased on 20/03/2023 
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5/5
★★★★★
Accurate and perfect packaging, fast shipping
Melo M.
Melo M.
purchased on 16/03/2023 
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5/5
★★★★★
The mallets are too short I had not apprehended this risk. It is not comfortable to use.
Michel D.
Michel D.
purchased on 09/03/2023 
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1/5
★☆☆☆☆
THE DIMENSIONS DO NOT CORRESPOND TO THE ORDER
Jacques K.
Jacques K.
purchased on 11/03/2023 
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5/5
★★★★★
Perfect as always. Contact, advice, speed of delivery, quality of products. Everything is good
Michael C.
Michael C.
purchased on 10/03/2023 
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5/5
★★★★★
Thank you! Perfect order and delivery!
Fatima B.
Fatima B.
purchased on 07/03/2023 
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5/5
★★★★★
Perfect!
Samuel J.
Samuel J.
purchased on 08/03/2023 
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5/5
★★★★★
All right...
Michel C.
Michel C.
purchased on 03/03/2023 
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5/5
★★★★★
Excellent!!!
Rodrigo Jose S.
Rodrigo Jose S.
purchased on 06/03/2023 
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5/5
★★★★★
Very fast and careful shipping. The product is as described, it seems solid and practical. Other orders will follow since this one convinced me of the seriousness of Djoliba. Thank you
Cécilia H.
Cécilia H.
purchased on 03/03/2023 
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5/5
★★★★★
Perfect delivery. Except that the user guide is in English. When will a French version be available? Thank you.
Vincent T.
Vincent T.
purchased on 24/02/2023 
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5/5
★★★★★
Small problem of delivery very quickly resolved, with professionalism and speed. Thank you
Marie Hélène P.
Marie Hélène P.
purchased on 16/02/2023 
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5/5
★★★★★
Serious site, order delivered quickly, careful packaging. I will recommend with joy and confidence. Loulou CATCH, yoga teacher and sound therapist.
Loulou C.
Loulou C.
purchased on 25/02/2023 
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5/5
★★★★★
Very happy with my harness purchase. Fast shipping, I recommend this site.
Christine R.
Christine R.
purchased on 27/02/2023 
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2/5
★★☆☆☆
The pick-up service at the store is not good. It's good to know when you can pick up the instrument
Jon Z.
Jon Z.
purchased on 23/02/2023 
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Answer from Djoliba
Hello Mr. Zabaleta,

we apologize for this bad experience. Indeed, we usually notify our customers when the ordered article is available in the store but not this time. It is a human error and we are sorry for it.

Please be assured that we are doing everything possible to avoid such mistakes in the future. In the meantime, our sales department will contact you to propose a compensation for the inconvenience caused.

Sincerely

The Djoliba team
5/5
★★★★★
Perfect, very satisfied
Arnaud C.
Arnaud C.
purchased on 27/02/2023 
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5/5
★★★★★
Thank you!
Jean-marie B.
Jean-marie B.
purchased on 28/02/2023 
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5/5
★★★★★
Very good
Laurent B.
Laurent B.
purchased on 24/02/2023 
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5/5
★★★★★
It's perfect
Caroline J.
Caroline J.
purchased on 22/02/2023 
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5/5
★★★★★
Perfect RAS
Fabien F.
Fabien F.
purchased on 22/02/2023 
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5/5
★★★★★
Fast and accurate delivery
Régis B.
Régis B.
purchased on 15/02/2023 
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5/5
★★★★★
Fast delivery, product conforms
Armelle D.
Armelle D.
purchased on 17/02/2023 
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5/5
★★★★★
At the top
Patrick L.
Patrick L.
purchased on 20/02/2023 
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5/5
★★★★★
Fast delivery, only a few days, the flute is as presented.
Claire C.
Claire C.
purchased on 17/02/2023 
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5/5
★★★★★
Very good quality products and top customer service.
Leticia S.
Leticia S.
purchased on 19/02/2023 
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