/10
★★★★★
based on 1444 published reviews
★★★★★
based on 1444 published reviews
Latest customer reviews
5/5
★★★★★
Products received on time and as described.very good
Dominik
purchased on 23/08/2020
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Answer from
econotes
Thank you Dominik for taking the time for this feedback?
3/5
★★★☆☆
A little disappointed with the experience. The company claims to be French and transparent, yet the product I received did not correspond to the one I ordered, seemed to be a foreign product (all in English) and was damaged.Customer service was very responsive, however, and I was able to get a quick refund for the notebook.
Léa A.
purchased on 27/06/2020
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Answer from
econotes
Thank you for your opinion Léa? As we explained to you by e-mail, the end of containment has made restocking difficult. We have to deliver EcoNotebk with neutral packaging for a short period of time, as they are initially intended for professionals/companies. To ensure that our customers benefit, we are currently offering a substantial discount on our products, details of which can be found on the "Promotions" page of our website. Our customers even find this an excellent opportunity to benefit from our products at reduced prices. You have unfortunately come across a faulty product, which is very rare, and when this happens we immediately remedy the situation with a return and refund or replacement, depending on the customer's request, as you have mentioned. We take care of our customers and listen to their concerns, we offer a money-back guarantee because our products are indeed of high quality? We confirm that the company is French, works with French suppliers and that we are transparent. Everything is indicated on the site, in the menu, or in the footer. We needed to make a few important clarifications to the points raised in your comment, which (in spite of yourself, I'm sure) could have misled readers.
5/5
★★★★★
Great product, I was wary, but in the end the product is really top notch. The pen wipes clean with just a little water. The only downside is the spiral system for the sheets, which I'm afraid will tear over time.
Micky D.
purchased on 08/07/2020
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Answer from
econotes
Thank you for your comment Micky... The spiral system shouldn't alter the sheets, but we'll be in touch if this happens. We have had different spirals since this week, they are thinner but no longer allow pages to be interchanged. We'll soon be proposing a model that will allow pages to be interchanged just as well as a binder, and we hope you enjoy it!
5/5
★★★★★
Customer service is great and responsive, as is their range of products, which I love.the finishes are well done, the idea is ingenious, I'm delighted to have come across them! thanks to Candice (from support) who is really super nice 🙂
Chris A.
purchased on 14/06/2020
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Answer from
econotes
Thank you Chris for your feedback and for trusting us?