/10
★★★★★
based on 349 reviews published
★★★★★
based on 349 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have not been delivered!
Tangi H.
purchased on 08/01/2025
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1
/5
★☆☆☆☆
Order placed on a suit size connur (I have the epsilon shadow in size 4 which fits me well, so I took a 7mm of the same size and it is importable, neck and hood too tight.I will have to resize to hope, maybe, wear it. I understand this price drop, I've been taken in.
Breton P.
purchased on 08/12/2024
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1
/5
★☆☆☆☆
I did not recieve my order
Nikola B.
purchased on 10/11/2024
1
/5
★☆☆☆☆
Poor communication, 6 weeks waiting for delivery, hidden costs - taxes
Marek B.
purchased on 03/07/2024
1
/5
★☆☆☆☆
The bungee cord ordered was faulty. The item was returned, but apparently nobody was there to receive it, on 2 occasions! It is currently awaiting collection at the Post Office ... (!!!)
Didier L.
purchased on 02/08/2024
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1
/5
★☆☆☆☆
I recently made a purchase from epsealonstore.com and I couldn't be happier with the experience. From start to finish, the service was outstanding. First and foremost, the shipping was incredibly rapid. My order arrived much sooner than I expected, which was a pleasant surprise. It's clear that epsealonstore.com prioritizes getting their products to customers quickly and efficiently. Speaking of products, the quality is excellent. Everything I ordered was exactly as described, and the craftsmanship is top-notch. It's evident that they take great pride in offering only the best to their customers. Lastly, I have to mention the customer service. The team at epsealonstore.com is simply the best. They were responsive, helpful, and went above and beyond to ensure I was satisfied with my purchase. It's rare to find such dedication to customer satisfaction these days. Overall, I highly recommend epsealonstore.com for anyone looking for quality products and exceptional service. I will definitely be a returning customer.
Louay G.
purchased on 29/05/2024
1
/5
★☆☆☆☆
The product tore on the first reload. This is the second suit I've bought and I'm quite disappointed (the first one was the wrong size).
Sofien E.
purchased on 28/02/2024
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1
/5
★☆☆☆☆
Material arrive damaged!
Vassilissane B.
purchased on 17/12/2023
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1
/5
★☆☆☆☆
I am very dissatisfied. The thickness does not match the advertised thickness. I bought a 7mm suit for winter use and will only be able to use it in summer.... The suit also comes so folded that in those folds the total thickness I don't think is more than 3mm per side . I have opened it and changed the position to see if it would improve but it has not.
Eugenio S.
purchased on 15/11/2023
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1
/5
★☆☆☆☆
The product seems to be of high quality BUT I didn't receive it in the right configuration: it comes with a "PVC and nylon upper skirt with 9 holding rings and a large zipped storage pocket for small equipment" specially designed to keep the "water pocket" for hydration safe. Instead of this skirt, I received the board equipped with a "Patrol board mattress". I informed the after-sales service, who didn't see fit to get back to me to repair this error. A mistake is no big deal, but not listening to a customer is embarrassing! Especially as I no longer bring this "water bag" for fear of losing it! (It almost happened twice on my first outing, when I left it soaking in salt water under the mattress... not great at all!)
Christophe J.
purchased on 04/08/2023
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