/10
★★★★★
based on 1784 published reviews
★★★★★
based on 1784 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I received my package quickly. But one of the three panels was damaged because of damaged cardboard and poor protection. I sent an email and pictures and no answer... The magnets ordered do not match the picture on the website.
Anne S.
purchased on 04/08/2022
Translated review
Answer from
FERFLEX
Hello Anne,
How are you?
I'm sorry to hear that the product was damaged in transit. We try to protect our products as much as possible while limiting over-packaging... in order to limit waste. Sometimes packages are not handled properly during transport and sometimes this can damage the product.
I'm sorry you didn't get a response right away, however, we are on vacation until August 29th. I still check and process customer emails every 2-3 days. I emailed you back on August 17 and we agreed that we would send you back the tape that was damaged.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
How are you?
I'm sorry to hear that the product was damaged in transit. We try to protect our products as much as possible while limiting over-packaging... in order to limit waste. Sometimes packages are not handled properly during transport and sometimes this can damage the product.
I'm sorry you didn't get a response right away, however, we are on vacation until August 29th. I still check and process customer emails every 2-3 days. I emailed you back on August 17 and we agreed that we would send you back the tape that was damaged.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
A very disappointed because it doesn't stick very well on wallpaper and also on painted fiberglass !!!!
Marlène P.
purchased on 26/07/2022
Translated review
Answer from
FERFLEX
Hello Marlene, How are you? We advise our customers to stick their magnetic board on a smooth surface (wall, door, furniture...) for an optimal adhesion of the magnetic board. Reading you, I'm afraid that your support is not smooth enough, which makes it difficult for your magnetic board to stick to your wall covered with painted fiberglass and wallpaper.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
Mitigated... slow delivery, product packed in a trash bag and completely bent. The slate and the chalk pen are nice, but the slate is twisted and so is the rest. Disappointed, I don't think I would recommend this site.
Sarah V.
purchased on 14/07/2022
Translated review
Answer from
FERFLEX
Hello Sarah,
How are you?
Thank you for your order. The delivery time has been slightly extended for the following reasons: you placed your order on July 14 in the afternoon, no shipping possible that day because it is a holiday. Your order was manufactured in our workshop and shipped on Monday, July 18 when we returned from the weekend. Then, it takes 48 hours on average to be delivered, that is to say on July 20th.
Concerning the packaging, we pack all our products in cardboard tubes that we then film with a black shrink wrap to protect the cardboard tube. Your slate was wrapped in the cardboard tube. You can send us a picture to [email protected] of the place that was twisted so that we can propose a solution that satisfies you.
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
How are you?
Thank you for your order. The delivery time has been slightly extended for the following reasons: you placed your order on July 14 in the afternoon, no shipping possible that day because it is a holiday. Your order was manufactured in our workshop and shipped on Monday, July 18 when we returned from the weekend. Then, it takes 48 hours on average to be delivered, that is to say on July 20th.
Concerning the packaging, we pack all our products in cardboard tubes that we then film with a black shrink wrap to protect the cardboard tube. Your slate was wrapped in the cardboard tube. You can send us a picture to [email protected] of the place that was twisted so that we can propose a solution that satisfies you.
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
The rendering is really top On the other hand I wanted to take it off 30 min after to reposition it but a good part of my paint came with it although it is more than one year old So I could not change it
Laurence S.
purchased on 31/05/2022
Translated review
Answer from
FERFLEX
Hello Laurence,
I hope you are well.
I'm sorry to hear that the removal of the triptych magnetic board has damaged your wall. To remove Ferflex magnetic boards, it is advisable to peel off the backing while remaining as parallel as possible to the wall. Removing the magnetic board by pulling on it weakens the adhesive, but also the paint underneath. Be careful to respect this step!
As with all materials that are glued to a wall, we cannot guarantee 100% that the surface will not be damaged, despite the recommendations we give to our customers. Indeed, various elements can enter in account: painting (number of layers of paint, preparation before painting, chipped paint...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
We are happy that you are 100% satisfied with the result!
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I hope you are well.
I'm sorry to hear that the removal of the triptych magnetic board has damaged your wall. To remove Ferflex magnetic boards, it is advisable to peel off the backing while remaining as parallel as possible to the wall. Removing the magnetic board by pulling on it weakens the adhesive, but also the paint underneath. Be careful to respect this step!
As with all materials that are glued to a wall, we cannot guarantee 100% that the surface will not be damaged, despite the recommendations we give to our customers. Indeed, various elements can enter in account: painting (number of layers of paint, preparation before painting, chipped paint...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
We are happy that you are 100% satisfied with the result!
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
I ordered quite a few items on this site, including a set of 3 pot magnet, unfortunately this one comes off the magnet and falls off very often. Only negative point... the rest no worries 👌
Amelie M.
purchased on 26/05/2022
Translated review
Answer from
FERFLEX
Hello Amélie,
How are you ?
Oh boy! Could you please send us some pictures to [email protected]? The magnet might come off because there is too much weight in the pot. May I ask what you put in the wooden pots?
I would advise you to press hard on the magnet so that the adhesive sticks to the pot and leave the pot for 24 hours without magnetizing it and without putting anything inside.
We are delighted that the magnetic wallpaper, the rectangles and the magnetic triptych have found their place in your home. Don't hesitate to send us pictures, we love to discover Ferflex® in our customers' homes.
We look forward to receiving your email with the photos for the wooden bot,
I wish you a very nice end of day,
Pauline, co-founder of Ferflex®.
How are you ?
Oh boy! Could you please send us some pictures to [email protected]? The magnet might come off because there is too much weight in the pot. May I ask what you put in the wooden pots?
I would advise you to press hard on the magnet so that the adhesive sticks to the pot and leave the pot for 24 hours without magnetizing it and without putting anything inside.
We are delighted that the magnetic wallpaper, the rectangles and the magnetic triptych have found their place in your home. Don't hesitate to send us pictures, we love to discover Ferflex® in our customers' homes.
We look forward to receiving your email with the photos for the wooden bot,
I wish you a very nice end of day,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
Very happy with the products ordered so far, but disappointed with my last purchase, 2 items were missing in the package and no news since...
Aline C.
purchased on 13/04/2022
Translated review
Answer from
FERFLEX
Hello Aline,
How are you doing?
I'm sorry but after the exchange with the after-sales service and after checking, we didn't get any feedback from you concerning the missing items in the days following the reception, except for your email of today to which Pauline answered.
I invite you to contact us again at [email protected] if you have not received our answer, so that we can process your request as soon as possible!
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
How are you doing?
I'm sorry but after the exchange with the after-sales service and after checking, we didn't get any feedback from you concerning the missing items in the days following the reception, except for your email of today to which Pauline answered.
I invite you to contact us again at [email protected] if you have not received our answer, so that we can process your request as soon as possible!
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
3/5
★★★☆☆
The installation is easy and the product is of good quality. A little problem with the colored magnetic board. In fact this one is not magnetic it is added to the black magnetic board. So if your magnets like the ones I have for my son (numbers and letters from Oxybul) are not strong enough they will not magnetize well on the support. So we only use the chalkboard (which is very good though). Too bad.
Remi G.
purchased on 07/04/2022
Translated review
Answer from
FERFLEX
Hello Rémi,
How are you ?
Thank you for your order and for your feedback. Feedback is very important to us and allows Ferflex® to grow and evolve daily. As indicated on our website, the colored magnetic boards are composed of a repositionable magnetic blackboard and a removable colored coating to be placed on our wallpapers or blackboards but also on any metallic surface of the house (fridge, metallic door...)
The colored coating is magnetic when placed on a metal surface or on our wallpapers and magnetic boards. Its magnetic power is a little weaker than the blackboard positioned underneath. The strength of the magnets you use is also important.
It was important to us to be able to put on and take off the colored coating so that the painting can evolve over time and that the color is not final.
To finish on a positive note, I am delighted that you are satisfied with the installation of the product and its quality!
If you wish, you can send us a picture at [email protected].
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
How are you ?
Thank you for your order and for your feedback. Feedback is very important to us and allows Ferflex® to grow and evolve daily. As indicated on our website, the colored magnetic boards are composed of a repositionable magnetic blackboard and a removable colored coating to be placed on our wallpapers or blackboards but also on any metallic surface of the house (fridge, metallic door...)
The colored coating is magnetic when placed on a metal surface or on our wallpapers and magnetic boards. Its magnetic power is a little weaker than the blackboard positioned underneath. The strength of the magnets you use is also important.
It was important to us to be able to put on and take off the colored coating so that the painting can evolve over time and that the color is not final.
To finish on a positive note, I am delighted that you are satisfied with the installation of the product and its quality!
If you wish, you can send us a picture at [email protected].
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
3/5
★★★☆☆
+ : Package received quickly and well packaged - : one of the 2 wooden magnetic shelves has a lot of blackened grooves while the other is fine. Considering the price (almost 20€ for a small piece of wood) I was hoping there would be a quality control behind it. I sent an email to customer service several days ago and haven't heard back since.
Odile D.
purchased on 25/03/2022
Translated review
Answer from
FERFLEX
Hello Odile,
How are you doing?
We are aware of your first e-mail to which we replied on April 5, asking you to send us some photos which you sent us in the same time.
When you read your notice, you did not receive my second reply after sending the photos.
A quality control is indeed performed by our cabinetmaker. However, as indicated in my email, wood being a natural material, it can happen that there are differences in color and finish between 2 shelves.
Concerning your remark on the price: our shelves are made in France in quality oak with a central groove to be able to put a card, a photo, a poster... Robust, durable and decorative, our shelves are very popular with our customers.
I have forwarded your photos to our cabinetmaker and I am waiting for an answer from him concerning the fact that the wood is a little more stained on the other shelf due to the knots in the wood that are more present on this part. As soon as Vincent gets back to me I will let you know.
I am delighted that the delivery was fast and careful.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
How are you doing?
We are aware of your first e-mail to which we replied on April 5, asking you to send us some photos which you sent us in the same time.
When you read your notice, you did not receive my second reply after sending the photos.
A quality control is indeed performed by our cabinetmaker. However, as indicated in my email, wood being a natural material, it can happen that there are differences in color and finish between 2 shelves.
Concerning your remark on the price: our shelves are made in France in quality oak with a central groove to be able to put a card, a photo, a poster... Robust, durable and decorative, our shelves are very popular with our customers.
I have forwarded your photos to our cabinetmaker and I am waiting for an answer from him concerning the fact that the wood is a little more stained on the other shelf due to the knots in the wood that are more present on this part. As soon as Vincent gets back to me I will let you know.
I am delighted that the delivery was fast and careful.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
I expected a larger size and I chose beige but in fact it is a blackboard or we add a beige board ... I find that it is very thick and it is less well magnetized. A little disappointed. It was however my second purchase
Clervie C.
purchased on 14/02/2022
Translated review
Answer from
FERFLEX
Hello Clervie,
How are you?
Regarding the size, the dimensions are listed on the product sheet, but there is also a larger size for the colored magnetic boards.
Concerning the board itself, you have to magnetize the colored board on the Ferflex® magnetic blackboard, which gives you the possibility to replace the colored board by another one and to decorate according to your desires!
I wish you a pleasant day,
Lucine, Ferflex® customer service.
How are you?
Regarding the size, the dimensions are listed on the product sheet, but there is also a larger size for the colored magnetic boards.
Concerning the board itself, you have to magnetize the colored board on the Ferflex® magnetic blackboard, which gives you the possibility to replace the colored board by another one and to decorate according to your desires!
I wish you a pleasant day,
Lucine, Ferflex® customer service.
3/5
★★★☆☆
I ordered the colored magnetic board. It looks great, but the magnet patterns provided hardly hold up. I will probably have to buy more magnets to allow me to attach what I wanted.
Amandine P.
purchased on 04/02/2022
Translated review
Answer from
FERFLEX
Hello Amandine,
How are you doing?
Indeed, the magnetic patterns do not allow you to hang pictures or drawings, it is a game to let your imagination run free. However, you can attach these with the white magnets that come with your light pink Ferflex® magnetic board!
I'm glad to hear that you're happy with the results. If you feel like it, you can send us a photo at [email protected].
Wishing you a great week,
Lucine, Ferflex® customer service.
How are you doing?
Indeed, the magnetic patterns do not allow you to hang pictures or drawings, it is a game to let your imagination run free. However, you can attach these with the white magnets that come with your light pink Ferflex® magnetic board!
I'm glad to hear that you're happy with the results. If you feel like it, you can send us a photo at [email protected].
Wishing you a great week,
Lucine, Ferflex® customer service.
3/5
★★★☆☆
Order received very quickly, however I am very disappointed by the color of my magnetic board... The pictures on the site are misleading, I expected a much brighter yellow
Isabelle T.
purchased on 01/02/2022
Translated review
Answer from
FERFLEX
Hello Isabelle,
How are you doing?
I'm sorry to hear that the color of your magnetic painting does not match the idea you had. The photos of the magnetic boards are real stagings, there is no retouching so that the customer has a closer look at the final color. If you wish you can return the magnetic board to us, you will find the conditions of return on our site at the bottom.
I note that the delivery was super fast, this is a good thing.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
How are you doing?
I'm sorry to hear that the color of your magnetic painting does not match the idea you had. The photos of the magnetic boards are real stagings, there is no retouching so that the customer has a closer look at the final color. If you wish you can return the magnetic board to us, you will find the conditions of return on our site at the bottom.
I note that the delivery was super fast, this is a good thing.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Quality of the product is questionable. The rendering once installed is far from the rendering on the presentation photo. In fact, the packaging of the article in particular.
Lionel B.
purchased on 23/01/2022
Translated review
Answer from
FERFLEX
Hello Lionel,
How are you?
I'm sad to hear that you are disappointed with your order of a grey beige rectangle magnetic board and a 30cm wooden wall shelf. Can you tell us more about it? What were your expectations? You can email us at [email protected].
According to the feedback from our customers, the photos and descriptions of our products are rather close to the real rendering.
I thank you for taking the time to share your feedback with us, it allows us to continue to think, to surpass ourselves for our customers. I am waiting for your feedback by email to better understand your expectations.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
How are you?
I'm sad to hear that you are disappointed with your order of a grey beige rectangle magnetic board and a 30cm wooden wall shelf. Can you tell us more about it? What were your expectations? You can email us at [email protected].
According to the feedback from our customers, the photos and descriptions of our products are rather close to the real rendering.
I thank you for taking the time to share your feedback with us, it allows us to continue to think, to surpass ourselves for our customers. I am waiting for your feedback by email to better understand your expectations.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
Hello, I asked a question and I still haven't received an answer.
Carine P.
purchased on 22/01/2022
Translated review
Answer from
FERFLEX
Hello Carine,
How are you doing? I'm sorry but I don't know what question you are talking about. Could you send us an email to [email protected]? We process emails from our customers every day and I couldn't find anything with your name. How did you try to contact us: email, IG, Facebook, chat?
Once I know your question, I'll be sure to answer it.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
How are you doing? I'm sorry but I don't know what question you are talking about. Could you send us an email to [email protected]? We process emails from our customers every day and I couldn't find anything with your name. How did you try to contact us: email, IG, Facebook, chat?
Once I know your question, I'll be sure to answer it.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Delivery costs a little expensive
Maria A.
purchased on 18/01/2022
Translated review
Answer from
FERFLEX
Hello Maria,
I hope you are well.
Thank you for your order, we hope you are fully satisfied with your black magnetic slate. Did you put it on your fridge?
Concerning the shipping costs, we ask a participation to our customers for any order inferior to 50€ except promo code. I understand that you may find this a little expensive, however, I assure you that we are not always aware of the cost of shipping.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
I hope you are well.
Thank you for your order, we hope you are fully satisfied with your black magnetic slate. Did you put it on your fridge?
Concerning the shipping costs, we ask a participation to our customers for any order inferior to 50€ except promo code. I understand that you may find this a little expensive, however, I assure you that we are not always aware of the cost of shipping.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
The use of the chalk marker does not allow a total erasure and leaves traces.
Pascal H.
purchased on 17/01/2022
Translated review
Answer from
FERFLEX
Hello Pascal,
I hope you are well.
I hope that you have installed your sky blue rectangle magnetic board and that you like the rendering. Concerning the chalk marker, did you write on the colored part? To date, the colored part can only receive magnets, only the blackboard allows both to display magnets and to write with chalk marker. We recommend the use of chalk markers on our wallpapers and magnetic boards, available on our website, or Woody pencils from Stabilo, also available on our website. To clean, use a soft, slightly damp cloth. If it doesn't wipe off perfectly, you can put a bit of soft dishwashing liquid on your cloth and rub it gently. Your blackboard should be as good as new.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I hope you are well.
I hope that you have installed your sky blue rectangle magnetic board and that you like the rendering. Concerning the chalk marker, did you write on the colored part? To date, the colored part can only receive magnets, only the blackboard allows both to display magnets and to write with chalk marker. We recommend the use of chalk markers on our wallpapers and magnetic boards, available on our website, or Woody pencils from Stabilo, also available on our website. To clean, use a soft, slightly damp cloth. If it doesn't wipe off perfectly, you can put a bit of soft dishwashing liquid on your cloth and rub it gently. Your blackboard should be as good as new.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Package too fragile The product arrived marked It should be wrapped around a tube and protected around
Jean-françois R.
purchased on 29/12/2021
Translated review
Answer from
FERFLEX
Hello Jean-François,
How are you?
We are sorry to hear that the product arrived marked. In this situation, we ask our customers to send us a picture to [email protected] with the order number. We have taken note to better protect our products, however, we have done many tests. The packaging we have put in place is the one that is the most resistant during transport, taking into account that we want to limit as much as possible the "over-packaging" to fight against waste and think about our planet. Unfortunately, it can happen that during the transport some products are tossed around and are damaged. We apologize for this.
We hope you like the magnetic dinosaur board and that it has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you?
We are sorry to hear that the product arrived marked. In this situation, we ask our customers to send us a picture to [email protected] with the order number. We have taken note to better protect our products, however, we have done many tests. The packaging we have put in place is the one that is the most resistant during transport, taking into account that we want to limit as much as possible the "over-packaging" to fight against waste and think about our planet. Unfortunately, it can happen that during the transport some products are tossed around and are damaged. We apologize for this.
We hope you like the magnetic dinosaur board and that it has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
I pay 10€ for a delivery under 24-48h and the parcel arrives more than 4 or 5 days later... no thanks
Julia H.
Translated review
Answer from
FERFLEX
Hello Julia,
How are you? Thank you for your order and I hope you enjoy using your emerald green rectangle magnetic board. Regarding delivery, orders placed after 1pm are shipped the next business day. In your case, the order was placed on Thursday, October 7 at 4pm and was shipped on Friday, October 8 from our workshop. However, the carriers do not work on weekends. The parcel was sent to the sorting center nearest to your home on Monday, October 11.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
How are you? Thank you for your order and I hope you enjoy using your emerald green rectangle magnetic board. Regarding delivery, orders placed after 1pm are shipped the next business day. In your case, the order was placed on Thursday, October 7 at 4pm and was shipped on Friday, October 8 from our workshop. However, the carriers do not work on weekends. The parcel was sent to the sorting center nearest to your home on Monday, October 11.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Blackboard arrived a little damaged on the sides.
Aurélien K.
Translated review
Answer from
FERFLEX
Hello Aurélien,
I hope you are well.
Thank you for your feedback, because it is your feedback that allows us to improve daily.
It is possible that during the transport, it was badly handled.
Can you send us a picture of your magnetic slate with the location of the damage to [email protected]?
We will do our best to quickly find a solution with you!
I wish you a very nice week,
Louise, Ferflex® customer service.
I hope you are well.
Thank you for your feedback, because it is your feedback that allows us to improve daily.
It is possible that during the transport, it was badly handled.
Can you send us a picture of your magnetic slate with the location of the damage to [email protected]?
We will do our best to quickly find a solution with you!
I wish you a very nice week,
Louise, Ferflex® customer service.
3/5
★★★☆☆
I was expecting a painting, I was a little disappointed by the quality but it is still very practical
Strauel L.
Translated review
Answer from
FERFLEX
Hello Laura,
I hope you are well.
Indeed, Ferflex has dusted off the eternal blackboard by proposing a more flexible version, magnetic and with a repositionable adhesive. As mentioned in the product sheet of the magnetic monthly calendar it is composed of: 35 magnetic squares, a magnetic line for the date and a magnetic "memo" board.
We are a family business specialized in magnetic solutions with a know-how for over 35 years and it is essential for us to offer quality products. Thank you for your feedback, it is your feedback that allows us to improve Ferflex® on a daily basis.
I wish you a great use of your magnetic calendar, indeed very practical thanks to these multiple accessories, for a top organization!
I wish you a beautiful and sweet day,
Louise, Ferflex® customer service.
I hope you are well.
Indeed, Ferflex has dusted off the eternal blackboard by proposing a more flexible version, magnetic and with a repositionable adhesive. As mentioned in the product sheet of the magnetic monthly calendar it is composed of: 35 magnetic squares, a magnetic line for the date and a magnetic "memo" board.
We are a family business specialized in magnetic solutions with a know-how for over 35 years and it is essential for us to offer quality products. Thank you for your feedback, it is your feedback that allows us to improve Ferflex® on a daily basis.
I wish you a great use of your magnetic calendar, indeed very practical thanks to these multiple accessories, for a top organization!
I wish you a beautiful and sweet day,
Louise, Ferflex® customer service.
3/5
★★★☆☆
The panel was scratched Otherwise the principle is very good and very practical, it seems qualitative
Hélène D.
Translated review
Answer from
FERFLEX
Hello Hélène,
How are you ?
Oh dear, if the panel was scratched, it shows a lot? By rubbing gently with a soft cloth barely damp it does not go away? I am delighted that you like the principle and that you are satisfied overall with the quality. I hope you enjoy using your large rectangle magnetic board. Don't hesitate to send us a picture on [email protected], we are always happy to discover Ferflex® in our customers' homes.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
How are you ?
Oh dear, if the panel was scratched, it shows a lot? By rubbing gently with a soft cloth barely damp it does not go away? I am delighted that you like the principle and that you are satisfied overall with the quality. I hope you enjoy using your large rectangle magnetic board. Don't hesitate to send us a picture on [email protected], we are always happy to discover Ferflex® in our customers' homes.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Very disappointed that the white marker is not provided, given the price of the board
Sofia S.
Translated review
Answer from
FERFLEX
Hello Sofia,
How are you?
Thank you for your order. The monthly magnetic board has been thought to correspond to the greatest number. Indeed, some customers do not want to write on it with a chalk marker but only to magnetize and decorate. That's why we opted for the magnetic notes that replace the eternal post it that we lose every other time and that we throw away. The price of the board is I think fair considering the accessories provided with it and its longevity in time because it can be used every year without limit in time.
For the chalk marker, you can use the one that is on our site or the chalk markers from Uni or Posca. To clean, use a soft, slightly damp cloth!
I hope you enjoy using your monthly magnetic board. If you feel like it, we would be very happy to receive a picture of Ferflex® at your home. You can find it here [email protected].
I wish you a beautiful and sweet end of day,
Pauline, co-founder of Ferflex®.
How are you?
Thank you for your order. The monthly magnetic board has been thought to correspond to the greatest number. Indeed, some customers do not want to write on it with a chalk marker but only to magnetize and decorate. That's why we opted for the magnetic notes that replace the eternal post it that we lose every other time and that we throw away. The price of the board is I think fair considering the accessories provided with it and its longevity in time because it can be used every year without limit in time.
For the chalk marker, you can use the one that is on our site or the chalk markers from Uni or Posca. To clean, use a soft, slightly damp cloth!
I hope you enjoy using your monthly magnetic board. If you feel like it, we would be very happy to receive a picture of Ferflex® at your home. You can find it here [email protected].
I wish you a beautiful and sweet end of day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
I don't expect it to be. My magnets bought on trips are heavy and end up falling off. Too bad
Yvette C.
Translated review
Answer from
FERFLEX
Hello Yvette,
I hope you are well.
Thank you for your feedback. The strength of the magnets behind the travel magnets is sometimes too weak for the weight or size of the magnet, causing the magnets to slip. Ferflex® magnetic boards are made to support all types of magnets.
A little tip: perhaps you can add a piece of adhesive tape or magnetic tape behind your magnets?
We are at your disposal by mail at contact@ferflexfr.
I wish you an excellent week,
Louise, Ferflex® customer service.
I hope you are well.
Thank you for your feedback. The strength of the magnets behind the travel magnets is sometimes too weak for the weight or size of the magnet, causing the magnets to slip. Ferflex® magnetic boards are made to support all types of magnets.
A little tip: perhaps you can add a piece of adhesive tape or magnetic tape behind your magnets?
We are at your disposal by mail at contact@ferflexfr.
I wish you an excellent week,
Louise, Ferflex® customer service.
3/5
★★★☆☆
My package is incomplete. I am waiting for an answer to my message.
Perrine P.
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Answer from
FERFLEX
Hello Perrine,
How are you doing?
I'm sorry to hear that your monthly magnetic board is missing the numbers and letters set. Following our email exchanges, I confirm that we will send you back the missing product. I wish you a pleasant afternoon, Pauline, co-founder of Ferflex®.
How are you doing?
I'm sorry to hear that your monthly magnetic board is missing the numbers and letters set. Following our email exchanges, I confirm that we will send you back the missing product. I wish you a pleasant afternoon, Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
My painting has big defects. On the edges it is badly cut ...
Giulia V.
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Answer from
FERFLEX
Hello Giulia,
How are you?
As soon as I saw your message, I took the liberty of calling you to find a solution that would satisfy you. I offered to send you a colored board to replace the one you received. I am sorry that you received a product with defects. I have informed the manufacturing department to prevent this from happening again.
I hope that the painting you received in exchange is satisfactory.
We would love to receive a picture of the magnetic board at your home at [email protected].
I wish you a very nice day,
Pauline, co-founder of Ferflex®.
How are you?
As soon as I saw your message, I took the liberty of calling you to find a solution that would satisfy you. I offered to send you a colored board to replace the one you received. I am sorry that you received a product with defects. I have informed the manufacturing department to prevent this from happening again.
I hope that the painting you received in exchange is satisfactory.
We would love to receive a picture of the magnetic board at your home at [email protected].
I wish you a very nice day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Be careful, the slates are not very magnetized, impossible to hold the pen with its support. And when you put magnets, they just hold but it is not magnetic enough to hold a postcard for example. The site should indicate more clearly that the slates only work on a magnetic support (well, I imagine afterwards that this is the intended use). And the slate arrives rolled up, so when you unfold it, it's not completely flat but very slightly wavy. A little disappointed with my purchase.
Elsa L.
Translated review
Answer from
FERFLEX
Hello Elsa,
How are you?
I just left you a voice message to understand the use you want to make of this magnetic slate. These slates are made to be magnetized on a metal support such as magnetic board, magnetic wallpaper, fridge ... you can then magnetize all types of magnets.
Concerning the fact that the slate arrives rolled, after several tests it seems to us that it is the best way to protect the product during transport. Normally, when you magnetize the slate on a metal support (magnetic board and wallpaper, fridge) it lays flat and takes its initial shape without undulation because it is covered with a magnet on its entire surface and is therefore stretched on the metal support.
I invite you to call me at 05 59 06 64 64 so that we can find a solution that suits you.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you?
I just left you a voice message to understand the use you want to make of this magnetic slate. These slates are made to be magnetized on a metal support such as magnetic board, magnetic wallpaper, fridge ... you can then magnetize all types of magnets.
Concerning the fact that the slate arrives rolled, after several tests it seems to us that it is the best way to protect the product during transport. Normally, when you magnetize the slate on a metal support (magnetic board and wallpaper, fridge) it lays flat and takes its initial shape without undulation because it is covered with a magnet on its entire surface and is therefore stretched on the metal support.
I invite you to call me at 05 59 06 64 64 so that we can find a solution that suits you.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Shipping is great, delivery is fast. I had sent an email just after validating my order because I had omitted to enter a promotional code present on the site...no answer. As for the product: easy to put in place, very nice color. But disappointment on the level of magnetism. I was hoping to be able to hold small plants in a pot ... but I think it will not be possible. Mixed opinion then.
Thi-mai N.
Translated review
Answer from
FERFLEX
Hello Thi-Mai,
I hope you are well.
Your order had been shipped so we couldn't cancel your order so you could benefit from the 10% on your first order. If you wish, I can create a 10% discount code for you, valid for 6 months for your next order.
I am delighted to read that the installation was easy and that you like the greyish green color of your rectangle magnetic board. Concerning the magnetism of your magnetic board, since it is covered with the green magnetic part, this alters its magnetic power a little even if you can display all types of magnets. If you put a magnet directly on the black part you will see that it holds very well. Concerning your small plants in pots, it can hold but it all depends on the strength of the magnet on the back of the pot. It is important to note that it is the strength of the magnet that will determine the weight of the object that you can hang on your magnetic board.
The pots hold well on the blackboard, it is possible that the green part of the pot will slip if the magnet is not strong enough.
I remain at your disposal either by email at [email protected] or by phone at 05 59 06 64 64 if you have any questions,
I wish you a nice day,
Pauline, co-founder of Ferflex®.
I hope you are well.
Your order had been shipped so we couldn't cancel your order so you could benefit from the 10% on your first order. If you wish, I can create a 10% discount code for you, valid for 6 months for your next order.
I am delighted to read that the installation was easy and that you like the greyish green color of your rectangle magnetic board. Concerning the magnetism of your magnetic board, since it is covered with the green magnetic part, this alters its magnetic power a little even if you can display all types of magnets. If you put a magnet directly on the black part you will see that it holds very well. Concerning your small plants in pots, it can hold but it all depends on the strength of the magnet on the back of the pot. It is important to note that it is the strength of the magnet that will determine the weight of the object that you can hang on your magnetic board.
The pots hold well on the blackboard, it is possible that the green part of the pot will slip if the magnet is not strong enough.
I remain at your disposal either by email at [email protected] or by phone at 05 59 06 64 64 if you have any questions,
I wish you a nice day,
Pauline, co-founder of Ferflex®.
2/5
★★☆☆☆
Disappointed with the product. I had to put glue to fix it on the wall. Also the magnets sold with it do not hold well. The magnet is too weak.
Marie M.
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Answer from
FERFLEX
Hello Marie,
I hope you are well.
I am sorry to hear that you are disappointed with your order. I find it strange that you had to put glue on the back of your magnetic board. Is the surface on which you glued Ferflex® smooth and clean? Is the paint more than 6 months old?
It can happen that our supports have difficulty sticking on recent paints because of the solvents that are released during the first months and that prevent our adhesive from sticking optimally.
Could you send us pictures of: your wall, the adhesive on the back of the painting to [email protected]?
I am sorry to hear that the magnets sold with them do not suit you and that you find them weak. However, we have very good feedback from our customers and resellers regarding these magnets. These magnetic geometric shapes are great for playing with, creating shapes but are not particularly suitable for magnetizing sheets of paper, these cards... The magnet in this case can indeed be a little weak depending on the thickness of what you want to display.
I remain at your disposal to discuss with you either by email at [email protected] or by phone at 05 59 06 64 64 to find a solution that suits you.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
I hope you are well.
I am sorry to hear that you are disappointed with your order. I find it strange that you had to put glue on the back of your magnetic board. Is the surface on which you glued Ferflex® smooth and clean? Is the paint more than 6 months old?
It can happen that our supports have difficulty sticking on recent paints because of the solvents that are released during the first months and that prevent our adhesive from sticking optimally.
Could you send us pictures of: your wall, the adhesive on the back of the painting to [email protected]?
I am sorry to hear that the magnets sold with them do not suit you and that you find them weak. However, we have very good feedback from our customers and resellers regarding these magnets. These magnetic geometric shapes are great for playing with, creating shapes but are not particularly suitable for magnetizing sheets of paper, these cards... The magnet in this case can indeed be a little weak depending on the thickness of what you want to display.
I remain at your disposal to discuss with you either by email at [email protected] or by phone at 05 59 06 64 64 to find a solution that suits you.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
Disappointed with the product, a magnetic wall chart that already remains marked after 3 days of use.
Laura P.
Translated review
Answer from
FERFLEX
Hello Laura,
I hope you are well.
I have read the review you left following your order on ferflex.co.uk and believe me I am also disappointed that your home magnetic board did not meet your expectations 😬
Can you tell me what worked the product? Does your child use chalk on their magnetic board? If so, we don't recommend writing with chalk as it can scratch/mar the product but instead we recommend using a liquid chalk marker.
I invite you to send us an email with pictures to [email protected] so we can maybe bring you a solution 😉
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
I hope you are well.
I have read the review you left following your order on ferflex.co.uk and believe me I am also disappointed that your home magnetic board did not meet your expectations 😬
Can you tell me what worked the product? Does your child use chalk on their magnetic board? If so, we don't recommend writing with chalk as it can scratch/mar the product but instead we recommend using a liquid chalk marker.
I invite you to send us an email with pictures to [email protected] so we can maybe bring you a solution 😉
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
3/5
★★★☆☆
I had already tested the product with satisfaction on another occasion, but unfortunately the cut of my repositionable wallpaper is not clean, and the roll had a fold that did not go away during the gluing. I realized it after gluing unfortunately. It's probably bad luck, we'll see at the next order 🙂
Julie P.
Translated review
Answer from
FERFLEX
Hello Julie,
How are you?
I'm really sorry that your magnetic wallpaper strip is not conforming. I just informed the manufacturing department, as you say "it's unlucky". We do quality control daily but sometimes a product may go missing 😬 In this case, please do not hesitate to email us at [email protected] and attach photos. We usually respond very quickly and we always try to find a solution that satisfies you.
I have also just sent you an email to the email address you provided when you placed your order. I'm sure we will find an arrangement 🤗 We are a French family business that listens to our customers and we try to satisfy you as much as possible.
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.
How are you?
I'm really sorry that your magnetic wallpaper strip is not conforming. I just informed the manufacturing department, as you say "it's unlucky". We do quality control daily but sometimes a product may go missing 😬 In this case, please do not hesitate to email us at [email protected] and attach photos. We usually respond very quickly and we always try to find a solution that satisfies you.
I have also just sent you an email to the email address you provided when you placed your order. I'm sure we will find an arrangement 🤗 We are a French family business that listens to our customers and we try to satisfy you as much as possible.
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.
2/5
★★☆☆☆
Nice product but very disappointed with the quality...I ordered a dinausaur, but my 3 year old son tried to take it off the wall while playing and tore it up with incredible simplicity....so I would say that it is not adapted to the little ones because it is not solid enough....I wanted to order some for all the children's clubs of my company (hotel and residence clubs all over France) but I think that in view of the sturdiness, it is not reasonable Very disappointed
Manon L.
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Answer from
FERFLEX
Hello Manon,
I hope you are well.
I have just read your notice and I am sorry to hear that your child has damaged his magnetic board. I tried to reach you by phone to discuss the problem with you in order to find a solution. When I was unable to reach you I left you a voice mail 😉
Regarding your remark that "our products are not suitable for little ones". I wanted to share with you how this children's range of magnetic board was created? Ferflex® is a family story, and it was our children aged 2 and a half and 4 and a half at the time (a little over a year ago) that inspired this range. We wanted practical, fun and evolving products! After several months of testing and use by our children and satisfied with the quality, we decided with Martin to launch the manufacture and marketing of Ferflex® magnetic boards.
Moreover, we have equipped schools, nurseries and places with young children who are fully satisfied with our products.
I invite you to contact me at 05 59 06 64 64 to discuss with you in person and find a solution so that your child can smile again and play on his dinosaur magnetic board 🤗
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.
I hope you are well.
I have just read your notice and I am sorry to hear that your child has damaged his magnetic board. I tried to reach you by phone to discuss the problem with you in order to find a solution. When I was unable to reach you I left you a voice mail 😉
Regarding your remark that "our products are not suitable for little ones". I wanted to share with you how this children's range of magnetic board was created? Ferflex® is a family story, and it was our children aged 2 and a half and 4 and a half at the time (a little over a year ago) that inspired this range. We wanted practical, fun and evolving products! After several months of testing and use by our children and satisfied with the quality, we decided with Martin to launch the manufacture and marketing of Ferflex® magnetic boards.
Moreover, we have equipped schools, nurseries and places with young children who are fully satisfied with our products.
I invite you to contact me at 05 59 06 64 64 to discuss with you in person and find a solution so that your child can smile again and play on his dinosaur magnetic board 🤗
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.