/10
★★★★★
based on 4648 published reviews
★★★★★
based on 4648 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Product delivered different from the order and not similar, especially the variable speed drive, which turned out to be impractical, something I hadn't seen when I chose to return the product.
Julien B.
purchased on 01/09/2024
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3/5
★★★☆☆
The products are very good but despite expensive orders there are never any small gifts or samples or discount vouchers, which is a shame.
Damien K.
purchased on 11/05/2024
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Answer from
Intercash.Pro
Hello,
Thank you for your feedback on your very first order and I hope it won't be your last.
With your order, there was a leaflet with a coupon inside.
Concerning the samples, we do about a thousand orders a month, so it's impossible to add a gift, even a trivial one, to all our shipments.
Sincerely
Thank you for your feedback on your very first order and I hope it won't be your last.
With your order, there was a leaflet with a coupon inside.
Concerning the samples, we do about a thousand orders a month, so it's impossible to add a gift, even a trivial one, to all our shipments.
Sincerely
3/5
★★★☆☆
Order received in poor condition. Despite a report to the company, no reaction. Regrettable!
Philippe W.
purchased on 27/04/2024
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Answer from
Intercash.Pro
Hello,
Thank you for your feedback.
I didn't think it necessary to reply to your message because according to the photo I received, the label is slightly corroded and there's just a poc on the can. Your message doesn't mention any damage and you specify that it's an information message.
Sincerely
Jean-Francois
Thank you for your feedback.
I didn't think it necessary to reply to your message because according to the photo I received, the label is slightly corroded and there's just a poc on the can. Your message doesn't mention any damage and you specify that it's an information message.
Sincerely
Jean-Francois
2/5
★★☆☆☆
Very long delivery times.
Yunus K.
purchased on 07/04/2024
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3/5
★★★☆☆
Delivery too slow
Denis R.
purchased on 26/03/2024
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3/5
★★★☆☆
Package arrived in crushed cardboard box, a pity, but the product is top quality.
Eric D.
purchased on 15/03/2024
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3/5
★★★☆☆
The site is well
Wilfred Vincent C.
purchased on 16/01/2024
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3/5
★★★☆☆
Very good product but delivery takes too long
Thierry I.
purchased on 22/12/2023
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3/5
★★★☆☆
Good value for money.too bad the handle has only one position and the large disc vibrates quite a lot.
Pierre F.
purchased on 23/10/2023
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3/5
★★★☆☆
I was very satisfied until I saw that 2 sprayers were not working, I made a complaint by e-mail and I'm still waiting for an answer...
Vincent D.
purchased on 13/09/2023
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2/5
★★☆☆☆
My order for 1kg of epoxy resin arrived, the pot completely dented!
Jean-pierre D.
purchased on 22/08/2023
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Answer from
Intercash.Pro
Hello, Thank you for your feedback. I'm glad to hear that your parcel has arrived and is not damaged. Indeed, deliveries with Mondial Relay take a long time and the various load breaks can cause damage to the package. In future, please use a faster delivery service (Colissimo or Chrono Relais). Sincerely
2/5
★★☆☆☆
If you're in a hurry, go elsewhere! The site advertises an average of 48 hours for paid shipments. The average is important because for me 1 week of preparation + 2 weeks of transit for a logistics center at 100kms. 2* because I still received the polish but too late. I'll use it another time.
Vincent A.
purchased on 08/08/2023
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Answer from
Intercash.Pro
Hello, thank you for your feedback. You have chosen to have your parcel delivered by Mondial Relay, even though we clearly state that deliveries with this service take about 10 days. If you had chosen Colissimo delivery, you would have had your parcel in 2/3 days and Chrono Relais in 24/48h. I don't want you to be left with a bad impression of our site, and if you wish, it's no problem for me to collect your parcel (free of charge). Best regards
3/5
★★★☆☆
Delivery was slow 2 weeks was too much
Kishore S.
purchased on 31/07/2023
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3/5
★★★☆☆
Good site, too bad the delivery is made by MONDIAL RELAY who have a deplorable service: I had to pick up the parcel more than half an hour from my home by car because the relay point I had selected was unavailable at the time of delivery. Pathetic!
Jean Francois R.
purchased on 10/07/2023
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3/5
★★★☆☆
Made order on 14th of April - after 11 days still didn't leave France for delivery. Prices 10/10 Webpage 9/10 Offer and available items 9/10
Muhamed K.
purchased on 14/04/2023
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2/5
★★☆☆☆
2 3M products ordered, 1 can broken on arrival and product spilled in the box! Packaging or delivery service not suitable.
Franck L.
purchased on 21/02/2023
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2/5
★★☆☆☆
The two canisters were all dented...
Thomas P.
purchased on 20/02/2023
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Answer from
Intercash.Pro
Hello, I'm sorry about the poor reception of your parcel. We are passing on this information to the post office. I'm pleased to learn that none of the 2 metal cans are leaking. Sincerely
3/5
★★★☆☆
Transport too expensive
Francesc B.
purchased on 30/12/2022
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2/5
★★☆☆☆
Example: I have a problem with an order, but the customer hasn't replied to my message.
Benkharchi K.
purchased on 10/12/2022
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3/5
★★★☆☆
The product is satisfactory but expensive
Robert B.
purchased on 02/12/2022
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3/5
★★★☆☆
Company that doesn't respond to any emails or complaints...once the equipment is purchased, bye bye...............
Christophe L.
purchased on 11/11/2022
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3/5
★★★☆☆
Hi, I've ordered the Scangrip Work Pen 200 R & Flash Micro R kit. Nothing to say, it's well made. However, I'm disappointed because I had added the APS FSL NANO bracket to mount the Scangrip Flash Micro R on my Flex PXE80. The lamp doesn't fit into the holder without forcing and damaging the lamp. Not for the price it's worth, but a shame nonetheless.
Mickael D.
purchased on 28/10/2022
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3/5
★★★☆☆
I received my order, but I didn't get the gift for any purchase over x (I had chosen a visor) I sent an email about it and never got a reply.
Acheteur Vérifié
purchased on 04/09/2022
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3/5
★★★☆☆
The product was delivered and is of good quality. On the other hand, the couriers suggested a delivery time of almost a week. I collected the goods myself from their depot.
Acheteur Vérifié
purchased on 13/09/2022
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2/5
★★☆☆☆
Disappointing product for my use.
Acheteur Vérifié
purchased on 03/08/2022
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2/5
★★☆☆☆
Shop in order. Bei mir ist ein Produkt nicht angekommen. 3 Mails und 2 Wochen später noch immer keine Reaktion vom Shop-Betreiber. Auch keine Reaktion auf die Anfrage von PayPal
Acheteur Vérifié
purchased on 27/07/2022
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3/5
★★★☆☆
First shipment failed, pot of glue opened in the parcel.
Second shipment successful, with tape to secure the lid. To be generalized to guarantee the product's longevity.
Acheteur Vérifié
purchased on 24/07/2022
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2/5
★★☆☆☆
You must insure the product. I received one of the two opened boxes
Acheteur Vérifié
purchased on 03/07/2022
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3/5
★★★☆☆
Delivery took a long time (more than 10 days) even though the product was available on the site. Mail sent to be informed of delivery in progress no reply no return
Acheteur Vérifié
purchased on 06/07/2022
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2/5
★★☆☆☆
Shipping time far too long for products supposedly in stock, and no response to e-mail requests
Acheteur Vérifié
purchased on 02/07/2022
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3/5
★★★☆☆
Order long enough to receive it
Acheteur Vérifié
purchased on 07/07/2022
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3/5
★★★☆☆
For the prices they are strong but for the rest ... no communication, no follow-up, does not respond at all to emails (3 emails sent in 15 days and zero response) does not respect delivery times (announced between 4-8 days) received package after 15 days. Perfect drop shipping system, ta t that everything goes everything goes but if you have the slightest problem with an item forget them
Acheteur Vérifié
purchased on 01/07/2022
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2/5
★★☆☆☆
I ordered 4 tubes of marine silicone and one of them was broken (the bottom had come out of the tube, so the silicone was dry).
Acheteur Vérifié
purchased on 07/06/2022
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3/5
★★★☆☆
Delivery times too long
Acheteur Vérifié
purchased on 15/05/2022
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2/5
★★☆☆☆
Order received but not complete! The after-sales service doesn't give a clear answer to the questions asked, was supposed to send me the missing part but changed its mind without telling me. If I don't follow up or call, I get no answer.
And now I'm being held hostage with a so-called postal survey that's going to last... As far as I'm concerned, the contract's been fulfilled, I've paid! On the company's side, no, I don't have my full order!
Acheteur Vérifié
purchased on 10/05/2022
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Answer from
Intercash.Pro
Hello, Your parcel was weighed twice at 3 kg in the post office sorting centers. A first time when we dropped it off and a 2nd time in the last sorting center before distribution. When we run the simulation again with the products, we get a weight of 2.82 kg (without box/packing/accessories). According to the photos you sent us, there is no visible breakage on the carton. We await the results of the postal investigation. Sincerely
3/5
★★★☆☆
Slow shipping
Acheteur Vérifié
purchased on 14/04/2022
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Answer from
Intercash.Pro
Hello, Thank you for your feedback. Your order of April 14 at 21h49 was prepared and shipped the next day, Friday 15. I sincerely regret that you did not receive it until April 22nd. Sincerely
3/5
★★★☆☆
Shipping forgotten forced to call back but products very good thank you
Acheteur Vérifié
purchased on 07/03/2022
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3/5
★★★☆☆
The company does its best, and is not responsible for cracked corks or long delivery times......but it does damage to the overall image! A GOOD mention to Sales Manager Jean-François YVARS for his friendliness and efforts.
Acheteur Vérifié
purchased on 05/02/2022
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2/5
★★☆☆☆
Out of 3 products in my order, one arrived almost empty following a leak from a sprayer which was repaired with tape. I asked the company for compensation a week ago but still no reply. Thank you
Acheteur Vérifié
purchased on 12/02/2022
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3/5
★★★☆☆
Wrong product description so you think you are buying a box of 15 and you have 1 sanding disc, but when you click on more information you are shown a box of 15. I'm very disappointed and don't think I'll be coming back to this site.
Acheteur Vérifié
purchased on 29/01/2022
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3/5
★★★☆☆
Fast delivery . However, one of my products is missing a cap so half of it ended up in the box.
Acheteur Vérifié
purchased on 11/01/2022
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2/5
★★☆☆☆
Great discounts, but a big delivery problem for me. Order placed on Sunday evening for Chrono Relais delivery (in France) at 8€. Delivery only on Monday of the following week. A 1 week wait. I needed the product quickly for a special service, so I had to go without. No reply to my complaint email and the phone went to voicemail (full). Chronopost passed the buck and told me to contact the seller's site... No information on the problem from the seller to date.
Acheteur Vérifié
purchased on 09/01/2022
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Answer from
Intercash.Pro
Hello, Thank you for your feedback. We do our utmost to ensure that the pricing of our products is as attractive as possible for our customers. Regarding your order of Sunday, January 9, it left our premises on Monday, January 10. We'd like to thank Chrono for the 7-day delivery 🙁 For the record, we don't have a telephone answering service. I don't know who you left your message for. Sincerely
3/5
★★★☆☆
Lack of communication after a delay. Packaging to be reviewed, package received open!!!.
Acheteur Vérifié
purchased on 06/01/2022
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3/5
★★★☆☆
The product has probably been stored too long and the paste is not homogeneous but liquid/solid.
Acheteur Vérifié
purchased on 09/12/2021
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3/5
★★★☆☆
Impeccable products, friendly after-sales service, but delivery times too long.
Acheteur Vérifié
purchased on 26/10/2021
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3/5
★★★☆☆
Unfortunately, between the billing error, forgetting to send the parcel for 7 days and the parcel being delivered damaged in a puddle of water and in the rain outside my home in my absence, I can't judge my experience as positive... I hope this bad experience won't be repeated on my next order...
Acheteur Vérifié
purchased on 21/10/2021
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2/5
★★☆☆☆
The product is very expensive the same product can be found for less than 10 euros in china ...product 3m...because the product that was delivered to me comes from china marked on it and in china the product 3m is 10a20 times cheaper.
Acheteur Vérifié
purchased on 02/09/2021
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Answer from
Intercash.Pro
Hello, First of all, thank you for your order of September 2nd, which left our premises on Friday 3rd and was received on Monday 6th (thanks also to the post office). But I find it hard to understand why you should have bought a product from us 10 times more expensive when you could have had it at a derisory price on a Chinese site. Please do not hesitate to return your product if you have not opened/used it, no problem for the refund and thus enable you to make your purchase at a very good price on your Chinese site. Kind regards.
2/5
★★☆☆☆
The stock announced was inaccurate whereas the totality of the order was invoiced. I was delivered in 2 deliveries after having to restart the second delivery several times.
Acheteur Vérifié
purchased on 15/04/2021
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2/5
★★☆☆☆
Tip purchased according to site recommendation, on site, not compatible with polisher. No return after solicitation
Acheteur Vérifié
purchased on 17/04/2021
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3/5
★★★☆☆
Took a while from your side to give it on courier. Also packaging wasn't very good. Not a small gift for an expensive order...
Acheteur Vérifié
purchased on 29/04/2021
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2/5
★★☆☆☆
I've already called 2x to report the problem, I'll try again on Monday.
Acheteur Vérifié
purchased on 05/05/2021
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3/5
★★★☆☆
Disappointed, I had to cancel my order because it was out of stock, even though the website said it was available.
I waited several days for nothing before realizing that there was a problem and I had to go through different people at customer service to find out the status of my order because the first one couldn't give me any information and all that to end up with a cancellation. In short, I was disappointed for my first purchase from them.
Acheteur Vérifié
purchased on 08/05/2021
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3/5
★★★☆☆
Fast shipping disappointed by the quality of the product sold which does not correspond to the photo, and of a mediocre quality.
Acheteur Vérifié
purchased on 15/02/2021
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3/5
★★★☆☆
Hello, Cans arrived dented, but not leaking.
Acheteur Vérifié
purchased on 31/01/2021
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3/5
★★★☆☆
One of the 4 stamps arrived damaged, I contacted customer service who didn't even reply.
Acheteur Vérifié
purchased on 08/02/2021
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3/5
★★★☆☆
Difficulty tracking order
Acheteur Vérifié
purchased on 04/12/2020
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2/5
★★☆☆☆
Il pacco non mi è ancora stato consegnato.
Acheteur Vérifié
purchased on 20/11/2020
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Answer from
Intercash.Pro
Bonjour, Merci pour votre commande du vendredi 20 novembre. Elle est partie de notre dépôt le lundi 23 novembre. Je vois que la livraison en Italie à eu lieu le 30 novembre. Je suis assez content qu'une livraison à l'international ne prenne que 7 jours. Protégez vous bien. *** Good morning, Thank you for your order on Friday, November 20. It left our warehouse on Monday, November 23. I see that the delivery to Italy was on November 30. I am quite happy that an international delivery takes only 7 days. Protect yourself well
2/5
★★☆☆☆
Poor packaging, solvent pot almost punctured
Acheteur Vérifié
purchased on 08/10/2020
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3/5
★★★☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them.
Acheteur Vérifié
purchased on 14/09/2020
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3/5
★★★☆☆
Long delivery times (11 days)
Acheteur Vérifié
purchased on 06/08/2020
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