/10
★★★★★
based on 4683 published reviews
★★★★★
based on 4683 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Ordered 2 products. The head of the INTERCASHPRO company calls me to tell me that there is only one product left and will no longer have this type of product. I decided to ship the last product and get my money back for the 2nd one. I've been waiting 15 days for my money back.
Dominique G.
purchased on 29/04/2024
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Answer from
Intercash.Pro
Hello,
Thank you for your feedback.
Checked your payment, you were only charged for one product, not 2 😉
Thank you for your feedback.
Checked your payment, you were only charged for one product, not 2 😉
1/5
★☆☆☆☆
I ordered a pot of resin and received it on time, but it leaked. I returned the package directly, contacted Intercash twice and got no answer! 33€ lost !!!!!!
Benjamin G.
purchased on 05/02/2024
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Answer from
Intercash.Pro
Hello, I'm sorry you had a problem with your delivery. Your parcel is still in your relay point awaiting delivery. It is not being returned and has therefore not triggered an alert with us. I have just asked Colissimo to put it on return shipper and the refund will follow. Best regards Jean-Francois
1/5
★☆☆☆☆
I called 3 times to find out where my order was, a boss who didn't try to find out what the problem was and who looks down on you.
Frédéric J.
purchased on 28/11/2023
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Answer from
Intercash.Pro
Hello, thank you for your feedback. If I had wanted to take you at face value, I wouldn't have bothered with a second shipment directly from Germany. Don't you offer to call you back after your internship? Sincerely
1/5
★☆☆☆☆
I ordered a parcel but received it for another person.
Oumar T.
purchased on 10/09/2023
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Answer from
Intercash.Pro
Hello, I don't understand. You send me an email to thank me for the fast delivery and then you put a negative review. You don't reply to my message either. I assume that everything is fine. Sincerely
1/5
★☆☆☆☆
Delivery times not respected. Purchase of spray paint from a brand that I use and for which my supplier was out of stock: product out of date, traces of rust on the cans and unusable product.
Alexis A.
purchased on 16/08/2023
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Answer from
Intercash.Pro
Hello, Your order of Wednesday August 16 at 12:03 was prepared the same day at 13:56 and shipped at 14:13. It was delivered on Friday, August 18 at 11:56 am. That's less than 48 hours to make a delivery. Concerning the paint cans (out of date, rusty, unusable) I'm surprised not to have had any message (email or phone) and directly an unfavorable opinion. Sincerely
1/5
★☆☆☆☆
Ainda não recebi o produto.
Onisvan Alves Evangelista O.
purchased on 10/07/2023
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1/5
★☆☆☆☆
I received an order for 2 jars of bi-component glue. the products must not have been sufficiently packaged and one of the jars was damaged at reception. i made a request to the complaints department 5 days ago but still no news...it's double punishment :-((
Stephane D.
purchased on 22/03/2023
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1/5
★☆☆☆☆
Poorly protected product. The can arrived pierced and deformed. The cardboard sponged the product I do not think it is that transport because tape was put around the cap because it was broken, In short a shame.
Francois R.
purchased on 19/01/2023
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Answer from
Intercash.Pro
Hello, Do you honestly believe that we would take the risk of shipping a defective or leaking 5-liter drum with the possibility that it might never arrive at our customer's premises? To be on the safe side, we tape all bottles or cans of liquid product to minimize the risk of leakage. We then package the bottles and cans in a plastic bag. In fact, your 5-liter can was shipped in a much larger box than necessary, which we filled with cushioning to ensure that such delicate products could not be damaged during the journey. Sincerely
1/5
★☆☆☆☆
Please note that the product ordered does not conform to the order!
Acheteur Vérifié
purchased on 24/07/2022
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Answer from
Intercash.Pro
Thank you for your feedback. If there is an error in the preparation of your order, why not let us know? I can't find any message from you about an order preparation error. Sincerely
1/5
★☆☆☆☆
While the product is very good, the delivery price is good but the delivery itself was very bad. The box the products arrived in was very damaged. The two 5-liter cans of G4 are almost damaged beyond safe use. The cans are so damaged that the contents are now under pressure, making it very difficult to use the contents. G4 is a TOXIC product, the vapors are debilitating and the product is also extremely flammable.
There was no warning of any of this on the box, there were no warnings about keeping the box upright or the toxic contents of G4. I am very concerned because if the G4 boxes had been punctured with fumes and the liquid could have injured the delivery agent. I will leave a negative review on this product.
Acheteur Vérifié
purchased on 20/07/2022
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Answer from
Intercash.Pro
Hello, Thank you for your feedback highlighting the good pricing of the products on sale on our site and the reasonable transport cost of our shipments.
1/5
★☆☆☆☆
I should have received my parcel today and still nothing following your problems which is not mine on the other hand there is not hu worries for the payment.
Acheteur Vérifié
purchased on 08/07/2022
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1/5
★☆☆☆☆
I have not yet received these brushes. Emailing customer service is also unanswered. I am very disappointed.
Acheteur Vérifié
purchased on 24/06/2022
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Answer from
Intercash.Pro
Hello, Your June 24 order arrived in the United States on July 2. We have an ongoing request with USPS to expedite the delivery of your package. We apologize for the delay. Sincerely
1/5
★☆☆☆☆
Order not sent despite my 2 telephone reminders. The Post Office has a good back! I found the product elsewhere. Please reimburse me without delay. Thank you
Acheteur Vérifié
purchased on 29/06/2022
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1/5
★☆☆☆☆
My first order of 28/06/2022 was delivered on 30/06/2022 my second order of 28/06/2022 we are 6/07/2022 still in preparation for the payment no problem you withdraw the money immediately but there after several reminders no response so for me after receiving the coli there will be no more order this site is not serious so not reliable! Avoid!
Acheteur Vérifié
purchased on 28/06/2022
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1/5
★☆☆☆☆
I received the product of another customer I had to send him his by mail at my expense and I'm still waiting for my product it's a shame I'll make you a reputation like never again I order from you disgusted
Acheteur Vérifié
purchased on 04/06/2022
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Answer from
Intercash.Pro
Hello, Thank you for your feedback. I'm sorry about the labelling error on your parcel. Customer service is very important to our company and rather than stupidly replying to your complaint by email, I took the trouble to phone you the same day. I have left you a message which you will find in your telephone. Sincerely
1/5
★☆☆☆☆
Wrong product. I ordret a light/silver wax, at recived a white.
Acheteur Vérifié
purchased on 11/06/2022
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1/5
★☆☆☆☆
Almost 2 months to receive it and no answer to my mails
Acheteur Vérifié
purchased on 24/04/2022
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Answer from
Intercash.Pro
Hello, Thank you for your feedback. I confirm, no answer to your emails since we spoke on the phone.
1/5
★☆☆☆☆
Undelivered products
Acheteur Vérifié
purchased on 10/05/2022
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1/5
★☆☆☆☆
Ordered cold steel burnisher "black", received the product quite quickly, but in "brown". Mails made to customer service two weeks ago, no reply to date!?
Acheteur Vérifié
purchased on 11/05/2022
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1/5
★☆☆☆☆
Ordered bulbs out of order
Acheteur Vérifié
purchased on 05/01/2022
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1/5
★☆☆☆☆
Order placed on 29 August 2021 and still not delivered, parcel still with the sender, look for the error, it does not give desire to renew....
Acheteur Vérifié
purchased on 29/08/2021
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1/5
★☆☆☆☆
This is my 2nd order with Intercash and I still have the same problem. Stock item ordered on July 6th, packing slip created the same day but parcel only shipped on the 19th !!!! As luck would have it, the parcel was dispatched on the first working day after I had contacted customer service, which, as with my first order, went unanswered. But I suppose it will be like my first order, Intercash will be more responsive to respond to my negative review and try to contradict my words. Alas, it is not possible to add a screenshot to my review to prove that there were still shortcomings in the processing of the order.....
Acheteur Vérifié
purchased on 06/07/2021
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1/5
★☆☆☆☆
E la prima volta che compro da questo venditore e sono rimasto deluso, ho effettuato l'ordine di domenica e mi hanno subito risposto, il lunedi mi dicono di aver spedito i prodotti e mi mandano il link per il tracciamento, ma questo link per 2 settimane non risultava il codice spedizione, cosi mi sono rivolto a paypal raccontando l'accaduto e loro hanno provveduto al tutto, io ho inviato diverse email e mai avuto risposta, alla fine il pacco mi e arrivato ma non bisogna comportarsi cosi con i clienti che spendono soldi da loro. Io personalmente non ci ritornerei.
Acheteur Vérifié
purchased on 04/07/2021
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1/5
★☆☆☆☆
Inter cash is not responsible for the quantity of paint. This paint scratches as soon as you touch it, even after 10 minutes of mixing the paint, you get matt and gloss... I bought some exterior paint. And. Now. Miracle all is well even after 5 days at sea. The special zodiac can is worth. 36 euros for 0.5 liters. The can of special exterior paint. 7 hours .... Search for errors ???????
Acheteur Vérifié
purchased on 06/07/2021
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1/5
★☆☆☆☆
When I received my package, it was damaged in shipping and the 3 pieces I ordered were not there. Would you please reply to my e-mail.
Acheteur Vérifié
purchased on 09/06/2021
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1/5
★☆☆☆☆
I chose express delivery for which I paid 15e, and received the article 1 week later. I don't mind that a classic delivery takes 1 week, but I don't want to claim that express delivery is available at a high price.
Acheteur Vérifié
purchased on 09/06/2021
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1/5
★☆☆☆☆
I never received the product and my complaint is still unanswered.
Acheteur Vérifié
purchased on 23/05/2021
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Answer from
Intercash.Pro
Hello, your order dated May 23rd was handed over to the carrier on May 25th. I can see from the delivery tracking that the carrier is trying to contact you, probably to get details of your address or to arrange an appointment to finalize delivery. Please check your emails and do not hesitate to contact me if necessary. Please check your emails and do not hesitate to contact me if necessary. Sincerely JF
1/5
★☆☆☆☆
From my last order one object was missing i send at least 3 emails and never got any response. I paid for something that never got but no-one told me anything. Pretty bad for such a store
Acheteur Vérifié
purchased on 26/03/2021
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Answer from
Intercash.Pro
Hello, I'm sorry there was a missing product in your order, but we immediately shipped the missing product. I apologize for the delay in shipping this part due to the difficulties in shipping to your country. The tracking number is in place on your customer area and the package has arrived in your country. You should receive it shortly.
Sincerely *** Hello, I'm sorry there was a missing product in your order, but we immediately shipped the missing product. I apologize for the delay in shipping this part due to the difficulties in shipping to your country. The tracking number is in place on your customer area and the package has arrived in your country. You should not be long in receiving it. Best Regards
Sincerely *** Hello, I'm sorry there was a missing product in your order, but we immediately shipped the missing product. I apologize for the delay in shipping this part due to the difficulties in shipping to your country. The tracking number is in place on your customer area and the package has arrived in your country. You should not be long in receiving it. Best Regards
1/5
★☆☆☆☆
En primer lugar antes de hacer el pedido, pregunté con 3 mensajes a los vendedores que tenían un error en el producto marcado, ya que el precio que me cobraban era el tamaño grande pero especificaban el pequeño. Pues no contestaron ningún mensaje de los 3 enviados.
Después se retrasó el pedido en llegar, cosa que puede pasar.
Me veo ROBADO Y ESTAFADO por esta gente que cobra el tamaño grande y te pone el pequeño.
Acheteur Vérifié
purchased on 15/02/2021
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1/5
★☆☆☆☆
In the parcel delivered by the Courier, one of the products ordered was missing, the varnish 3M 50383 Small LIQUIDE ULTRA FIN - blue - 250 ml Ref. 5385 15,41 €. INTERCASH.PRO customer service never replied to my e-mails. I was forced to open a dispute with PayPal.
Acheteur Vérifié
purchased on 16/01/2021
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