/10
★★★★★
based on 4620 published reviews
★★★★★
based on 4620 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I received my order but it is incorrect I contacted them 10min after delivery but I received no response I do NOT recommend AT ALL
Acheteur Vérifié
purchased on 14/02/2020
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Answer from
Intercash.Pro
Hello, I'm sorry, but your email has fallen into my spam folder, and I've just seen your notice. I'll take care of it as soon as possible. Sincerely
1/5
★☆☆☆☆
Order paid nearly 20 days ago, but no delivery, no one informed of anything. This is not serious! Ecurouille
Acheteur Vérifié
purchased on 22/12/2019
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1/5
★☆☆☆☆
I still haven't received my order.
Acheteur Vérifié
purchased on 21/10/2019
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1/5
★☆☆☆☆
Concerning the order no problem for the delivery a disaster Groupe GLS NANTES two packages that I had to fetch
Acheteur Vérifié
purchased on 16/10/2019
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Answer from
Intercash.Pro
Hello, I think you've come to the wrong supplier 🙂 We don't work with GLS and you only had one parcel, which I can assure you was made available at your post office.
1/5
★☆☆☆☆
Package received in very bad condition Cole pot all damaged the letter carrier obliges you to sign before opening or if not you refuse the package.For the seller very good.
Acheteur Vérifié
purchased on 15/10/2019
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1/5
★☆☆☆☆
Mal enviado el cepillo cabello mascotas. No Dan solución al problema.
Acheteur Vérifié
purchased on 12/10/2019
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Answer from
Intercash.Pro
Hello, I invite you to check your spam, I think you will find my message of October 21. Los invito a revisar su correo no deseado, creo que encontrarían mi mensaje del 21 de octubre. Sincerely
1/5
★☆☆☆☆
I paid more for delivery to be delivered in 24/48 h. Result delivery in 264 hours.
Acheteur Vérifié
purchased on 21/08/2019
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Answer from
Intercash.Pro
Hello, your order of August 21st at 5:42 p.m. left our premises the next day at 10:12 a.m. It is regrettable that the carrier was not able to deliver as quickly as our preparation/expedition.
1/5
★☆☆☆☆
Poorly packaged products. I received the semi-rigid maintenance kit in a cardboard box with no real protection: the 3 bottles were simply put in a plastic bag with the neck taped to the duct tape and placed in the box like that. Result: 1 bottle out of the three received punctured with half the liquid remaining... I sent a photo and a complaint by e-mail, but no reply to date. First and last order
Acheteur Vérifié
purchased on 11/04/2019
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1/5
★☆☆☆☆
Parcel never arrived and refusal to refund or return the order !!! I will never order from them again
Acheteur Vérifié
purchased on 22/01/2019
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1/5
★☆☆☆☆
Order of March 3, 2019.we are March 31 and still no news of my delivery!! despite a reminder made by mail!! disappointing!!
Acheteur Vérifié
purchased on 02/03/2019
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Answer from
Intercash.Pro
Hello, your parcel is at your disposal in your point of withdrawal and awaits you.
1/5
★☆☆☆☆
I had a problem with one of the deliveries. the product did not correspond to the order. After three attempts to contact the site, I have had no response from you. this order is in fact the solution to my problem. unacceptable.
Acheteur Vérifié
purchased on 11/10/2018
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Answer from
Intercash.Pro
Hi, I'm having a spam problem with your emails. Sorry, we'll solve it over the phone 🙂 See you soon.
1/5
★☆☆☆☆
The yellow pads are very abrasive and very soft and are not like the very hard white ones that you bought on ebay for nothing.
Acheteur Vérifié
purchased on 28/09/2018
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1/5
★☆☆☆☆
El pedido 016388 fecha 27-9-2018 , total de 338,94 euros, recibido el 02-10-2018, había incluido ""Kit de pulido, Krauss S21 référence 521MenTriSLRup" precio kit 269,40 Eur.., de dicho Kit no se ha recibido "Plateau velcro Diam 125 mm - 5/16 - fixation centale, y recibido Rupes Mousse de lustrage velcro130/150 de color azul "alto corte" cuando deberían de haber enviado el Verde "corte medio" el mismo día 2 avisé a atencion al cliente de Intercash.pro y al servicio de pago Paypal, a día de hoy INTERCASH.PRO no se ha dignado ni a contestar, entiendo el error humano al preparar un envío, NO ENTIENDO que ante la queja por parte de un cliente hayan pasado 2 días y ni tan siquiera han contestado, dando una imagen de muy poca seriedad.
Acheteur Vérifié
purchased on 27/09/2018
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1/5
★☆☆☆☆
Unprofessional and incompetent carrier
Acheteur Vérifié
purchased on 02/09/2018
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Answer from
Intercash.Pro
Hello, you placed your order on September 2 at 8:21 pm. We shipped your order on September 3rd at 11h10. In other words, your order was shipped 15 hours after you placed it. I'm looking for the unprofessional part of your order. There was an unsuccessful presentation by post on September 7th. If an order is urgent, you can use Chronopost Relais for 8€ and have next-day delivery in 95% of cases. Unprofessional and incompetent carrier seems a bit excessive to me. Good day. Jean-Francois
1/5
★☆☆☆☆
Parcel sent to wrong address 2 nd parcel sent after complaint product badly packed one of the bottles arrived pierced
Acheteur Vérifié
purchased on 02/09/2018
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Answer from
Intercash.Pro
Hello, the system for editing/printing delivery addresses is automated and takes the address written by the customer word for word. I'm sorry to hear that there was breakage on your delivery, but I'm satisfied that the faulty product was reshipped immediately. Kind regards.
1/5
★☆☆☆☆
Receive deffective item, 1 week passed no answer.
Acheteur Vérifié
purchased on 24/08/2018
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Answer from
Intercash.Pro
Order received on August 24 at 12:32 p.m. Shipped the same day at 1:02 p.m. Delivered to Latvia on August 30.
More than reasonable delivery time (less than a week) for international orders.
More than reasonable delivery time (less than a week) for international orders.
1/5
★☆☆☆☆
Dispute over incomplete order arrival
Acheteur Vérifié
purchased on 04/08/2018
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1/5
★☆☆☆☆
Very bad experience
Acheteur Vérifié
purchased on 05/07/2018
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1/5
★☆☆☆☆
ORDER DOES NOT CORRESPOND TO WHAT I REQUESTED
Acheteur Vérifié
purchased on 28/06/2018
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1/5
★☆☆☆☆
Error in the preparation of the package, I did not receive the item I had ordered, despite 2 messages to the SAV, I had no response. Very disappointed, I will not order from your site again.
Acheteur Vérifié
purchased on 13/04/2018
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1/5
★☆☆☆☆
One week for delivery of 4 foam polishers, that's too long!
Acheteur Vérifié
purchased on 24/03/2018
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Answer from
Intercash.Pro
Hello. Order placed on 24th at 15h53. Shipped on 26th at 15h49. Received on the 29th. Colissimo has its limits. For 24h delivery, Chrono Relais works quite well. Otherwise 24/48h Chronopost. Best regards
1/5
★☆☆☆☆
Problem of parcel.écrasé. With the broken goods. And error of part delivered. Return of that one. Remain waiting for the good part. Catastrophe.
Acheteur Vérifié
purchased on 19/01/2018
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1/5
★☆☆☆☆
No order tracking - no information - no contact - nothing received! it's a scam!
Acheteur Vérifié
purchased on 13/11/2017
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Answer from
Intercash.Pro
Hello. Thank you for your very positive feedback. So, your order of November 13th was dispatched on the 15th. There was an unsuccessful delivery attempt on the 18th (3 days to make a delivery to Luxembourg). Since then, the parcel has been made available to you at your post office. Concerning the tracking, you have just sent me an email (as nice as your review) but replying with the tracking email containing the Colissimo link, so you do have the tracking.
1/5
★☆☆☆☆
2 weeks to receive very badly packed products. I accepted the parcel, rescotched by the post office, but I know by what miracle the products were still all present in the parcel and in good condition.
Acheteur Vérifié
purchased on 24/10/2017
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1/5
★☆☆☆☆
Hello, the optical renovation leave that I received is not of good quality. Can I get a refund for it because it's a piece of junk?
Acheteur Vérifié
purchased on 23/10/2017
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1/5
★☆☆☆☆
Please avoid. Exorbitant shipping costs
Acheteur Vérifié
purchased on 26/07/2017
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Answer from
Intercash.Pro
Thank you for advertising our exorbitant shipping costs: Colissimo 6€, Chronopost 10€.
1/5
★☆☆☆☆
Scam
Acheteur Vérifié
purchased on 16/06/2017
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1/5
★☆☆☆☆
I never received the package I ordered
Acheteur Vérifié
purchased on 29/06/2017
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1/5
★☆☆☆☆
This product clearly lacks explanation, you show two polishing discs on the pictures and you only deliver one, as it is normally a package of two discs, I thought that by ordering 1 item, it was a package, and this is not the case, so these items are too expensive.
The product description is not correct.
Acheteur Vérifié
purchased on 07/06/2017
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Answer from
Intercash.Pro
Hello, we show the 2 sides of the foam on the photo, but we specify on the product sheet that we sell the products individually, like all the products on the site. No problem to take back your foams and refund you (an envelope and zou to the post office). Sincerely Jean-Francois
1/5
★☆☆☆☆
Product arrived with the can completely shattered in the box half of the product was unusable
Acheteur Vérifié
purchased on 30/08/2016
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1/5
★☆☆☆☆
Unable to put an address on a parcel, more than 10 days and still no parcel, lamentable
Acheteur Vérifié
purchased on 28/08/2016
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1/5
★☆☆☆☆
Delivery not in accordance with the photo, missing the stamp for the machine and a poor delivery because more than 11 days to arrive!
Acheteur Vérifié
purchased on 30/07/2016
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1/5
★☆☆☆☆
City very badly presented misleads the customer I am very disappointed and I will not place any more order
Acheteur Vérifié
purchased on 19/08/2015
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1/5
★☆☆☆☆
Not yet arrived shipment very bad
Acheteur Vérifié
purchased on 11/04/2015
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1/5
★☆☆☆☆
I have received nothing ..... Notice of departure on 3/3 and since Mondial Relais no info!!! We are on 11/3 for me it's VOID..... I'm waiting for my equipment which has been paid for 9 days now!!!! For info I claimed at Intercash on 9/3 but response (very polite with phone call) see with Mondial Relais.
Acheteur Vérifié
purchased on 02/03/2015
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