/10
★★★★★
based on 4648 published reviews
★★★★★
based on 4648 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The site doesn't inform consumers of stock shortages, and there's no e-mail to warn customers of any delays. Not serious.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
2/5
★★☆☆☆
Broken cardboard box, product leaking into the box, very poor packaging because the can was sailing in the box and ended up opening.
Acheteur Vérifié
purchased on 07/08/2020
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3/5
★★★☆☆
Order received but with delay always apologies
Acheteur Vérifié
purchased on 02/08/2020
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2/5
★★☆☆☆
Quite mediocre anyway, I sent 2 emails and message through social networks, I received no response. Supposedly sent within 48 hours, 5 days later the order was still being prepared.
Acheteur Vérifié
purchased on 02/08/2020
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3/5
★★★☆☆
Incomplete order
Acheteur Vérifié
purchased on 05/08/2020
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3/5
★★★☆☆
About the packaging: the soloplast resin boxes were dented when they arrived.
Acheteur Vérifié
purchased on 31/07/2020
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2/5
★★☆☆☆
I received my parcel, but the green foam is deeply marked by the polish bottles. Is it usable? (I have the photo when I opened the parcel).
Acheteur Vérifié
purchased on 13/07/2020
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Answer from
Intercash.Pro
Hello, no problem. Either let it return to its normal shape, or wet it like a sponge.
2/5
★★☆☆☆
Customer service sucks. Thank goodness Pay Pall is there to save the order. I don't think I will order from them. No communication. No respect for the customer.
Acheteur Vérifié
purchased on 30/05/2020
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3/5
★★★☆☆
Excellent navigation, late delivery...
Acheteur Vérifié
purchased on 28/06/2020
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2/5
★★☆☆☆
Delayed shipment, and a new machine with a piece of plastic wandering around inside, forcing me to dismantle the machine to remove it. Now everything's working properly. But that's not all, it's not very serious.
Acheteur Vérifié
purchased on 29/06/2020
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2/5
★★☆☆☆
I ordered a polishing kit. A blue pad (the most important one) was missing. I called them. They said they'd send it to me. No answer. I called again. After 1 month, still nothing. It's from Corsica, but still...
Acheteur Vérifié
purchased on 12/06/2020
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2/5
★★☆☆☆
Order delivered incomplete. 1 item missing. No reply to the message left on the site to indicate this shortage. Not serious!
Acheteur Vérifié
purchased on 19/06/2020
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Answer from
Intercash.Pro
Good evening. Sorry I missed your message. Don't worry, we'll be leaving tomorrow. Good evening.
3/5
★★★☆☆
A product is missing when it was noted on the delivery note
Acheteur Vérifié
purchased on 19/06/2020
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2/5
★★☆☆☆
Deadline not met (2 weeks for delivery) and promise of commercial gesture in compensation not kept
Acheteur Vérifié
purchased on 08/06/2020
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2/5
★★☆☆☆
I haven't received my detailing lamp kit, and I still don't know whether it's being sent tomorrow or not. I'll have to call myself to find out what's going on!
Acheteur Vérifié
purchased on 02/06/2020
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3/5
★★★☆☆
No response to messages, you have to call on the phone. I waited a month due to a problem with one of their suppliers. I have just received the parcel, the person in charge added a few gifts to compensate for the delay and the change in price of the main product in my order. Unfortunately the delivery was incomplete, two products were missing, I phoned to report this, I have no response for the moment...
Acheteur Vérifié
purchased on 30/04/2020
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3/5
★★★☆☆
A week after ordering, my order still hadn't been shipped... After 2 overtaxed phone calls, I was told I'd forgotten. Avoid contacting them by e-mail, they never reply....
Acheteur Vérifié
purchased on 22/05/2020
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Answer from
Intercash.Pro
Hello hello There are no premium rate calls with us. Maybe you're confusing us with another shop 🙂
3/5
★★★☆☆
Unpleasant surprise on arrival: as the box was too small, the 2 aeorosols exceeded its original width, resulting in the 2 lids being smashed. I could still use them, but I'd have to be careful when transporting them in the car or in a suitcase! As for the rest, good price and good delivery time. Watch out for the packaging!
Acheteur Vérifié
purchased on 02/06/2020
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3/5
★★★☆☆
Very very very long delivery... and no information from them... In short, I will not repeat the experience.
Acheteur Vérifié
purchased on 14/05/2020
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Answer from
Intercash.Pro
Your order of May 14th left our premises on May 15th.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.
2/5
★★☆☆☆
Delivery ok (in 4 or 5 days) but far too expensive: 6 euros postage for 2 discs that fit in an envelope...
Acheteur Vérifié
purchased on 29/05/2020
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Answer from
Intercash.Pro
Hello, we only offer Colissimo and Chronopost delivery on our website. You can find our products on our Ebay store, some of which are delivered by recorded delivery. Best regards.
3/5
★★★☆☆
Delivery time =15 days Colissimo not at its best Did not test products as they arrived late
Acheteur Vérifié
purchased on 13/05/2020
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3/5
★★★☆☆
Comunicazione inesistente. Hanno mandato l'avviso di spedizione della merce ma non hanno indicato il numero di tracking. Ho chiesto lo stesso ma non ho ottenuto nessuna risposta. L'apposita funzione del loro sito (tracciamento dell'ordine come ospite) non funziona su ben due browser da pc e nemmeno da smartphone. Ordine effettuato 11 maggio consegnato in data 28 maggio, considerato che è partito da Como il 13 e che la spedizione è costata ben 10 euro mi esprimo negativamente anche su questo aspetto. In sostanza, dopo il pagamento, il silenzio totale per due settimane. Da migliorare
Acheteur Vérifié
purchased on 11/05/2020
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3/5
★★★☆☆
1 month to receive my order (3/05/20 and received on 3/06/20). I put this down to covid-19 and the post office didn't help either (more than 15 days). The site is well done and the prices are very correct.the parcel arrived in the wrong place but everything was there.if I have to order again, I might do it but much later when everything is back to normal.
Acheteur Vérifié
purchased on 03/05/2020
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2/5
★★☆☆☆
It took the first request for an opinion and the reply to make the order effective...
Acheteur Vérifié
purchased on 08/05/2020
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Answer from
Intercash.Pro
Hello. your order of may 8th left on .... May 8. Helas, the post office, still not restored from Covid will take 17 days to make your delivery 🙁
3/5
★★★☆☆
Delivery time a little long, parcel received June 3, 2020
Acheteur Vérifié
purchased on 25/05/2020
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3/5
★★★☆☆
Some prices are well placed but delivery takes 10 days
Acheteur Vérifié
purchased on 16/05/2020
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3/5
★★★☆☆
Product I recommend! On the other hand, I don't recommend delivery at all: you pay shipping costs for a delivery time that's not respected!
Acheteur Vérifié
purchased on 12/05/2020
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3/5
★★★☆☆
Delay due to containment, but I wrote an email asking for a theoretical delivery date, and no reply?
Acheteur Vérifié
purchased on 18/04/2020
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3/5
★★★☆☆
Poor quality products, abrasive in fact Stef
Acheteur Vérifié
purchased on 18/04/2020
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3/5
★★★☆☆
Hello, I ordered a polisher with certain accessories, but I still haven't received anything, even though I sent an e-mail to find out the delivery date.
Acheteur Vérifié
purchased on 30/04/2020
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3/5
★★★☆☆
Fast delivery too bad there was an error in the order ... so I sent an email to customer service and I'm still waiting for a response ....sinnon well
Acheteur Vérifié
purchased on 18/04/2020
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3/5
★★★☆☆
Packaging needs to be improved for high-risk products such as batteries.
Acheteur Vérifié
purchased on 08/03/2020
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3/5
★★★☆☆
Delivery time too long!
Acheteur Vérifié
purchased on 08/04/2020
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3/5
★★★☆☆
The site is good but it's too slow
Acheteur Vérifié
purchased on 19/04/2020
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3/5
★★★☆☆
Delivery time too long
Acheteur Vérifié
purchased on 26/03/2020
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2/5
★★☆☆☆
Received the order after 27 days payment of 15 euro to be delivered after 48 hours no response from the sender despite 3 email sent............
Acheteur Vérifié
purchased on 26/03/2020
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Answer from
Intercash.Pro
Hello, I'm sorry for the poor dispatch in the middle of Covid 19. A reduced team at our office was unable to deal with your messages and I regret this. I would like to offer you a 6€ discount voucher valid for 1 year, you will find it in your account on our site. Best regards
3/5
★★★☆☆
Tres bien mais je me manque un élément à ma commande!!!!
Acheteur Vérifié
purchased on 31/03/2020
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3/5
★★★☆☆
I waited more than a week for my order, even though I had taken the Chronopost express order, which cost 12 euros, and I was supposed to have it in 24 or 48 hours at the latest. But the products I ordered work very well.
Acheteur Vérifié
purchased on 31/03/2020
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2/5
★★☆☆☆
I did not receive my complete order. So in agreement of the rest of my order which had been forgotten to parement
Acheteur Vérifié
purchased on 31/03/2020
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Answer from
Intercash.Pro
Hello. With our apologies for the small oversight. It is in the process of being delivered. Sincerely
3/5
★★★☆☆
Hello, I still haven't received my order for 15 days.
Acheteur Vérifié
purchased on 27/03/2020
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Answer from
Intercash.Pro
Hello, I'm sorry for the delay in the delivery of your order. Covid 19 doesn't help us make deliveries on time. I'm very sorry about that.
2/5
★★☆☆☆
More than 15 days and I still haven't received anything!
Acheteur Vérifié
purchased on 19/03/2020
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Answer from
Intercash.Pro
Hello, your order of March 19 left our premises on March 20, and today is March 27, i.e. 7 days after shipment and not 15 days as you say, but I admit that the time must seem longer during this period of confinement.
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
2/5
★★☆☆☆
Delivery too long very long answer to question
Acheteur Vérifié
purchased on 14/01/2020
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3/5
★★★☆☆
Very big problem with delivery time (order placed on 14/1 received on 29/1) Responsive to messages sent
Acheteur Vérifié
purchased on 14/01/2020
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2/5
★★☆☆☆
Nothing arrived yet and the tracking number doesn't work. Hope it will arrive within this month.
Acheteur Vérifié
purchased on 14/01/2020
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Answer from
Intercash.Pro
Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Cordialement *** Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Best Regards
3/5
★★★☆☆
It took 3 deliveries to get my complete order, but fortunately customer service is very responsive. Despite this point of fast delivery after ordering, apart from that I would have given them 5 stars.
Acheteur Vérifié
purchased on 12/01/2020
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3/5
★★★☆☆
Fast delivery but I received a product that did not conform to the description.
Acheteur Vérifié
purchased on 27/11/2019
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3/5
★★★☆☆
Very poorly explained.
Acheteur Vérifié
purchased on 29/10/2019
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3/5
★★★☆☆
Listening.
Acheteur Vérifié
purchased on 22/10/2019
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3/5
★★★☆☆
Good value for money but lacks responsiveness. Delivery times far too long, and it's not the carrier's fault. 10 days between order and product dispatch. And even then I had to worry about the service, otherwise...
Acheteur Vérifié
purchased on 09/09/2019
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2/5
★★☆☆☆
Pleasant site, very fair price.
Unfortunately I did not receive all my order and no response to the email sent to say so.
Acheteur Vérifié
purchased on 17/09/2019
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3/5
★★★☆☆
Good value for money, I didn't use the product to talk about quality
Acheteur Vérifié
purchased on 11/09/2019
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3/5
★★★☆☆
Slow delivery despite paying option fast delivery
Acheteur Vérifié
purchased on 02/09/2019
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3/5
★★★☆☆
Wide choice 🙂 Error on shipped product 🙁 Ordered product sent as soon as the problem was reported ... and finally (quickly) delivered as ordered.
Acheteur Vérifié
purchased on 01/08/2019
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2/5
★★☆☆☆
Order arrived very quickly but not protected enough.the shoe polish was open in the box. A stain problem with a meiguars product and no service, I'm still waiting for an answer. There's not much missing to be top, maybe a better customer service.
Acheteur Vérifié
purchased on 14/07/2019
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3/5
★★★☆☆
Please respect 2 orders from affiliates in order to make a table.
Acheteur Vérifié
purchased on 09/08/2019
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3/5
★★★☆☆
I'm only half satisfied with my last order. I ordered a product that broke when I used it for the 1st time. They contacted their supplier who didn't replace it, but I ordered from them, so I feel it's up to them to replace it for me. Especially since it's a pad that doesn't even cost 10€. That wouldn't have put them out of business....
Acheteur Vérifié
purchased on 11/06/2019
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2/5
★★☆☆☆
The order is not complete, I had to phone because the order was still being prepared after a week, i.e. 7 days.
The missing pad was replaced by an equivalent one at my request to complete the order.
I had a very friendly and professional person on the phone who apologized and told me that they'd forgotten to call me to warn me that a product wasn't available. He offered me an applicator for the wax and gave good advice, which was great, you might say.
But in the end, the parcel was missing 4 blue laser polish 400g/m² 40x40 microfiber cloths worth 13.60 euros, which were part of a Krauss S15 - Menzerna Premium - Work Stuff polishing kit.
Frankly, it's disappointing for an order of over 300 euros. I've never had this kind of problem with other stores, so I wouldn't go back there. I don't even want to go to the trouble of having 4 cloths forgotten in my order. So I'll give it a mark of two, because the person I spoke to was nice, but the material has to be checked before dispatch, so you don't forget anything.
Acheteur Vérifié
purchased on 27/07/2019
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2/5
★★☆☆☆
Product severely damaged on receipt
Acheteur Vérifié
purchased on 22/06/2019
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3/5
★★★☆☆
Thank you for your very fast delivery as usual! Too bad the jar of polish paste was sent dented (despite impeccable packaging).
Acheteur Vérifié
purchased on 21/05/2019
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3/5
★★★☆☆
I have or problems tracking the delivery
Acheteur Vérifié
purchased on 03/05/2019
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