/10
★★★★★
based on 4683 published reviews
★★★★★
based on 4683 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Poor quality products, abrasive in fact Stef
Acheteur Vérifié
purchased on 18/04/2020
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3/5
★★★☆☆
Hello, I ordered a polisher with certain accessories, but I still haven't received anything, even though I sent an e-mail to find out the delivery date.
Acheteur Vérifié
purchased on 30/04/2020
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3/5
★★★☆☆
Fast delivery too bad there was an error in the order ... so I sent an email to customer service and I'm still waiting for a response ....sinnon well
Acheteur Vérifié
purchased on 18/04/2020
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3/5
★★★☆☆
Packaging needs to be improved for high-risk products such as batteries.
Acheteur Vérifié
purchased on 08/03/2020
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3/5
★★★☆☆
Delivery time too long!
Acheteur Vérifié
purchased on 08/04/2020
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3/5
★★★☆☆
The site is good but it's too slow
Acheteur Vérifié
purchased on 19/04/2020
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3/5
★★★☆☆
Delivery time too long
Acheteur Vérifié
purchased on 26/03/2020
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2/5
★★☆☆☆
Received the order after 27 days payment of 15 euro to be delivered after 48 hours no response from the sender despite 3 email sent............
Acheteur Vérifié
purchased on 26/03/2020
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Answer from
Intercash.Pro
Hello, I'm sorry for the poor dispatch in the middle of Covid 19. A reduced team at our office was unable to deal with your messages and I regret this. I would like to offer you a 6€ discount voucher valid for 1 year, you will find it in your account on our site. Best regards
3/5
★★★☆☆
Tres bien mais je me manque un élément à ma commande!!!!
Acheteur Vérifié
purchased on 31/03/2020
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3/5
★★★☆☆
I waited more than a week for my order, even though I had taken the Chronopost express order, which cost 12 euros, and I was supposed to have it in 24 or 48 hours at the latest. But the products I ordered work very well.
Acheteur Vérifié
purchased on 31/03/2020
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2/5
★★☆☆☆
I did not receive my complete order. So in agreement of the rest of my order which had been forgotten to parement
Acheteur Vérifié
purchased on 31/03/2020
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Answer from
Intercash.Pro
Hello. With our apologies for the small oversight. It is in the process of being delivered. Sincerely
3/5
★★★☆☆
Hello, I still haven't received my order for 15 days.
Acheteur Vérifié
purchased on 27/03/2020
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Answer from
Intercash.Pro
Hello, I'm sorry for the delay in the delivery of your order. Covid 19 doesn't help us make deliveries on time. I'm very sorry about that.
2/5
★★☆☆☆
More than 15 days and I still haven't received anything!
Acheteur Vérifié
purchased on 19/03/2020
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Answer from
Intercash.Pro
Hello, your order of March 19 left our premises on March 20, and today is March 27, i.e. 7 days after shipment and not 15 days as you say, but I admit that the time must seem longer during this period of confinement.
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
2/5
★★☆☆☆
Delivery too long very long answer to question
Acheteur Vérifié
purchased on 14/01/2020
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3/5
★★★☆☆
Very big problem with delivery time (order placed on 14/1 received on 29/1) Responsive to messages sent
Acheteur Vérifié
purchased on 14/01/2020
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2/5
★★☆☆☆
Nothing arrived yet and the tracking number doesn't work. Hope it will arrive within this month.
Acheteur Vérifié
purchased on 14/01/2020
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Answer from
Intercash.Pro
Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Cordialement *** Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Best Regards
3/5
★★★☆☆
It took 3 deliveries to get my complete order, but fortunately customer service is very responsive. Despite this point of fast delivery after ordering, apart from that I would have given them 5 stars.
Acheteur Vérifié
purchased on 12/01/2020
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3/5
★★★☆☆
Fast delivery but I received a product that did not conform to the description.
Acheteur Vérifié
purchased on 27/11/2019
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3/5
★★★☆☆
Very poorly explained.
Acheteur Vérifié
purchased on 29/10/2019
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3/5
★★★☆☆
Listening.
Acheteur Vérifié
purchased on 22/10/2019
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3/5
★★★☆☆
Good value for money but lacks responsiveness. Delivery times far too long, and it's not the carrier's fault. 10 days between order and product dispatch. And even then I had to worry about the service, otherwise...
Acheteur Vérifié
purchased on 09/09/2019
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2/5
★★☆☆☆
Pleasant site, very fair price.
Unfortunately I did not receive all my order and no response to the email sent to say so.
Acheteur Vérifié
purchased on 17/09/2019
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3/5
★★★☆☆
Good value for money, I didn't use the product to talk about quality
Acheteur Vérifié
purchased on 11/09/2019
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3/5
★★★☆☆
Slow delivery despite paying option fast delivery
Acheteur Vérifié
purchased on 02/09/2019
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3/5
★★★☆☆
Wide choice 🙂 Error on shipped product 🙁 Ordered product sent as soon as the problem was reported ... and finally (quickly) delivered as ordered.
Acheteur Vérifié
purchased on 01/08/2019
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2/5
★★☆☆☆
Order arrived very quickly but not protected enough.the shoe polish was open in the box. A stain problem with a meiguars product and no service, I'm still waiting for an answer. There's not much missing to be top, maybe a better customer service.
Acheteur Vérifié
purchased on 14/07/2019
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3/5
★★★☆☆
Please respect 2 orders from affiliates in order to make a table.
Acheteur Vérifié
purchased on 09/08/2019
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3/5
★★★☆☆
I'm only half satisfied with my last order. I ordered a product that broke when I used it for the 1st time. They contacted their supplier who didn't replace it, but I ordered from them, so I feel it's up to them to replace it for me. Especially since it's a pad that doesn't even cost 10€. That wouldn't have put them out of business....
Acheteur Vérifié
purchased on 11/06/2019
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2/5
★★☆☆☆
The order is not complete, I had to phone because the order was still being prepared after a week, i.e. 7 days.
The missing pad was replaced by an equivalent one at my request to complete the order.
I had a very friendly and professional person on the phone who apologized and told me that they'd forgotten to call me to warn me that a product wasn't available. He offered me an applicator for the wax and gave good advice, which was great, you might say.
But in the end, the parcel was missing 4 blue laser polish 400g/m² 40x40 microfiber cloths worth 13.60 euros, which were part of a Krauss S15 - Menzerna Premium - Work Stuff polishing kit.
Frankly, it's disappointing for an order of over 300 euros. I've never had this kind of problem with other stores, so I wouldn't go back there. I don't even want to go to the trouble of having 4 cloths forgotten in my order. So I'll give it a mark of two, because the person I spoke to was nice, but the material has to be checked before dispatch, so you don't forget anything.
Acheteur Vérifié
purchased on 27/07/2019
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2/5
★★☆☆☆
Product severely damaged on receipt
Acheteur Vérifié
purchased on 22/06/2019
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