/10
★★★★★
based on 4683 published reviews
★★★★★
based on 4683 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
It's a pity that one article lowered the rating.
Acheteur Vérifié
purchased on 18/10/2017
Translated review
3/5
★★★☆☆
Fast delivery, but the quantity of product did not correspond to the order.
Acheteur Vérifié
purchased on 11/09/2017
Translated review
3/5
★★★☆☆
Overall quite good but some products are overpriced The blow for shipping excessive
Acheteur Vérifié
purchased on 29/08/2017
Translated review
3/5
★★★☆☆
Disappointed for a first time, concerning the waiting of the delivery (it missed 1 product in their stock and it could have called me back to modify my order). I had to call them back a 2nd time.
Acheteur Vérifié
purchased on 03/08/2017
Translated review
3/5
★★★☆☆
Product received perfectly On the other hand, paying 10€ for 24h shipping and receiving it more than 48h later... I might as well take the simple shipping.
Acheteur Vérifié
purchased on 10/07/2017
Translated review
2/5
★★☆☆☆
1st order with payment of the chronopost and deception because received 7 days later instead of 24h. No apologies and no compensation. 2nd order, on time this time, with no problems.
Acheteur Vérifié
purchased on 18/05/2017
Translated review
2/5
★★☆☆☆
Wrong delivery date by chronoposte received 2 days later
Acheteur Vérifié
purchased on 24/05/2017
Translated review
2/5
★★☆☆☆
Almost a month from order to delivery.
No reply.to an e-mail requesting information. Products loose in cardboard box.
Acheteur Vérifié
purchased on 20/04/2017
Translated review
2/5
★★☆☆☆
Pressure gauge glass broken on opening the box due to poor packaging. The filter was not secured in the package.... Package in perfect condition, so carrier not responsible.
Acheteur Vérifié
purchased on 08/05/2017
Translated review
3/5
★★★☆☆
I easily found what I was looking for. For ordering, it would be better to simplify research on shipping methods and costs before making a choice.
Acheteur Vérifié
purchased on 11/02/2017
Translated review
3/5
★★★☆☆
Order badly packed + resin pot damaged
Acheteur Vérifié
purchased on 13/01/2017
Translated review
3/5
★★★☆☆
Long preparation time despite reminders from me ... for a first order, I keep a mixed opinion.
Should protect the inside of packages better.
Acheteur Vérifié
purchased on 15/12/2016
Translated review
3/5
★★★☆☆
Delivery time not very fast. ( almost 5 days )
Acheteur Vérifié
purchased on 07/11/2016
Translated review
2/5
★★☆☆☆
I have sent you an email concerning the state of the products received, please consult it.
Acheteur Vérifié
purchased on 09/11/2016
Translated review
2/5
★★☆☆☆
No reply to the email I sent for lack of foam and product in the bt
Acheteur Vérifié
purchased on 18/10/2016
Translated review
Answer from
Intercash.Pro
Hi Jean Yves, I'm surprised to hear you say that there's been no response to your e-mail. You've sent me 3 messages and I've replied 3 times, confirming once again that there are no products missing from your order.
As I've already told you, to get the extra foam we offer with the 3M 09374, the customer has to select this option (foam or microfiber). Once the customer has selected the option, the price of the product changes and the option is added to the order. You certainly forgot to select an option, but I can reassure you that you didn't pay for it either. I'd like to remind you of my last message, in which I offered to cancel your order and refund your money. Sincerely Jean Francois
As I've already told you, to get the extra foam we offer with the 3M 09374, the customer has to select this option (foam or microfiber). Once the customer has selected the option, the price of the product changes and the option is added to the order. You certainly forgot to select an option, but I can reassure you that you didn't pay for it either. I'd like to remind you of my last message, in which I offered to cancel your order and refund your money. Sincerely Jean Francois
3/5
★★★☆☆
Delivery time is a bit long
Acheteur Vérifié
purchased on 28/10/2016
Translated review
3/5
★★★☆☆
Delivery a little long, but correct, maybe August
Acheteur Vérifié
purchased on 17/08/2016
Translated review
3/5
★★★☆☆
Bj.Forcer davantage les protections dans les colis.Un des deux flacons de lustreur s'est rompu sans beaucoup de pertes .je ne réclame rien a part la 1er phrase.Merci et a bientot.Cordialement
Acheteur Vérifié
purchased on 09/08/2016
Translated review
3/5
★★★☆☆
Transport costs that break everything!!!
Acheteur Vérifié
purchased on 21/07/2016
Translated review
3/5
★★★☆☆
Customer service is very responsive when you post a message (call back within 10 minutes). However, there was an oversight in my order when I received it, so I was sent back what was missing, and basically one of the products was replaced in my parcel because it was damaged when it was sent from their supplier.
Acheteur Vérifié
purchased on 04/07/2016
Translated review
3/5
★★★☆☆
Poorly packaged products, glue can leaked a lot in the package, careless shipping.
Acheteur Vérifié
purchased on 18/06/2016
Translated review
2/5
★★☆☆☆
Expensive.
Acheteur Vérifié
purchased on 01/06/2016
Translated review
3/5
★★★☆☆
Very good site, good products, pay attention to delivery time especially if it's a gift...
Acheteur Vérifié
purchased on 11/06/2016
Translated review
3/5
★★★☆☆
Order placed on 26/04 received on 6/06... 1 month and a half is a long time!
Acheteur Vérifié
purchased on 26/04/2016
Translated review
2/5
★★☆☆☆
I had ordered before and had no worries, the product conformed and was received quickly, but following a second order I was truly disappointed. It took more than two weeks to receive my package, even though it was in stock. I made 3/4 calls to ask about my order, and got a kind reply, but no call back from them, contrary to what they had told me. We'll call you back, we'll call you back... I'm still waiting. No apology for the long delay in my order, I paid 6 euros for postage to wait so long, simply disappointing.
Acheteur Vérifié
purchased on 23/04/2016
Translated review
3/5
★★★☆☆
Order took a long time to prepare, and there was no communication... but received promptly after dispatch. And the products were compliant, and top quality.
Acheteur Vérifié
purchased on 12/03/2016
Translated review
3/5
★★★☆☆
Fast delivery, no worries, just need to see the soap...
Acheteur Vérifié
purchased on 25/02/2016
Translated review
3/5
★★★☆☆
With no response from them 6 days after placing the order, I sent a reminder e-mail and obviously they had forgotten about me! Otherwise, the delivery time would have been within the norm if it hadn't been for this problem...
Acheteur Vérifié
purchased on 14/01/2016
Translated review
3/5
★★★☆☆
Order well received but very average packing..eager to place a new order of products with you, I sent an email to ask for advice on certain products before ordering, I was never answered, so I ordered more than 400€ of products from one of your competitors..who answered me!
Acheteur Vérifié
purchased on 31/12/2015
Translated review
3/5
★★★☆☆
Microfibers absent in the package for the 2 liquids 80349 and 50383 ordered in the Bonus Kit and specified in the invoice Positive, fast delivery
Acheteur Vérifié
purchased on 26/12/2015
Translated review