/10
★★★★★
based on 4305 reviews published
★★★★★
based on 4305 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast, top quality, perfect communication.
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2
/5
★★☆☆☆
No idea if the parcel has left or not since the 5th no news
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Answer from John Steel
Hello, Your parcel was dispatched on 05/09 from our workshop. On that day you received a dispatch email with a tracking number from the carrier. Unfortunately we have just learned that the carrier has encountered a logistical problem and will only ship your package today (11/09) for delivery tomorrow (12/09). We apologize for the inconvenience and delay.
5
/5
★★★★★
Very good
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5
/5
★★★★★
Impeccable laser cutting, top packaging, not much choice in delivery methods, but great job. Well done, John, keep up the good work 😉
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5
/5
★★★★★
Thank you : )
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5
/5
★★★★★
Fast and compliant
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5
/5
★★★★★
High-performance service, with the small drawback that the platform for loading the file is very difficult on dxf, and the file is often given as defective without it being clear why, even though it has been analyzed, for example with rhino, without error. The stainless steel on offer is very, very hard, so if you need to touch up parts, drill holes or anything else, you'll need a lot of equipment. Otherwise, it's the best
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5
/5
★★★★★
Very well
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5
/5
★★★★★
I'm as satisfied as ever, the service is getting more and more efficient, I love the possibility of transferring plans directly from AUTOCAD in dxf format to your site, and riding as a youth is pretty great, keep up the good work!
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4
/5
★★★★☆
The metal cut is of very good quality; thank you. It's a shame I wasn't offered home delivery.
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5
/5
★★★★★
Very happy with this site
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5
/5
★★★★★
Fast and as per order
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5
/5
★★★★★
Just as we expected, perfect.
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2
/5
★★☆☆☆
Bugs in their application make a 50cm part appear to be 16cm. bug reported. responsiveness on the phone. the part you receive doesn't match your file because they kept the draft file instead of the one sent. phone call back. they're right, i'm wrong, i send the correspondence emails, no more return. we have a part that doesn't match what we wanted.
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Answer from John Steel
Hello, the part you have received conforms to your order on https://www.john-steel.com/fr/. The part you wished to have had been validated on https://pro.john-steel.com/fr/ however you ordered the first visual on John Steel. The order was processed and shipped as is. Have a nice day, John
5
/5
★★★★★
Good product, as I expected
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5
/5
★★★★★
The quality was slightly lower on my last order. But all in all, an excellent supplier with top-notch customer service.
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5
/5
★★★★★
Bravo for the efficiency and excellent quality of the product.
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5
/5
★★★★★
The best. Fast and efficient
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5
/5
★★★★★
Fast service, very good product. Goods are well packaged
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5
/5
★★★★★
Very good service, impeccable quality and responsiveness. Product conforms to demand.
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5
/5
★★★★★
Super fast, delivered 48 hours after placing the order, all items conform, Very good.
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5
/5
★★★★★
Perfect delivery, the driver called me before arriving so I could be ready. Excellent part quality.
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5
/5
★★★★★
Thank you very much.Delai qualité prix.... what more could you want.
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5
/5
★★★★★
Delivery much quicker than expected. The material met my expectations and the cuts were perfect. A site you can order from with your eyes closed.
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5
/5
★★★★★
PERFECT PRODUCT
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5
/5
★★★★★
Perfect Kept informed from start to finish... Fast delivery, meticulous workmanship.
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5
/5
★★★★★
Absolutely perfect
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5
/5
★★★★★
Top customer service. I was called because of a small problem in the transmitted file and they fixed it immediately.
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3
/5
★★★☆☆
Hello I'm not unhappy with the transporter, but with the preparation time, which was far too long, over a week for a simple rectangular sheet. As for the rest, nothing to say. DM
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Answer from John Steel
Hello Mr Duranteau, Our lead times are 6 working days for cutting and 2 working days for delivery. Your order left our premises on 10/08, i.e. exactly 6 working days since 02/08 (date of your order). Best regards,
5
/5
★★★★★
First cutting experience at john-steel" (steel)
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Answer from John Steel
the parts are very well made, with a primer on the cutting edge. They were produced and received (Belgium) in 6 working days. The ordering site is easy to use and the prices very fair. Customer service is responsive. The parcel tracking of the shipping company "dpd.fr" is not reliable."