/10
★★★★★
based on 4136 published reviews
★★★★★
based on 4136 published reviews
Latest customer reviews
5/5
★★★★★
Nothing to add, I've always been satisfied ....
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5/5
★★★★★
If there were a 6th star, it would be yours. Efficiency and professionalism are the words that characterize your company. We congratulate you.
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4/5
★★★★☆
Delivery problems, 2 orders 2 delivery problems
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5/5
★★★★★
Product conforms to my request with delivery on time as defined by the company. thank you.
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4/5
★★★★☆
Mistakes but very reactive to repair
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5/5
★★★★★
More than fine.
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5/5
★★★★★
Nothing to complain about, as usual, quality service, top results, perfect delivery. The only downside is that the online software is a bit temperamental... See you soon, cdlt, Yoan
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5/5
★★★★★
Nothing to say, everything is perfect, the cut is precise, the shipment very fast and the packaging ad-oc.
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5/5
★★★★★
Very good, as always
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5/5
★★★★★
Simple, fast, efficient. I know who to contact for my steel needs.
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2/5
★★☆☆☆
Hello. I went to the retailer to pick up my order but he couldn't find it. He had opened a package thinking it was addressed to him. Finally, I was given my purchase, which had neither my name nor my address on it. So I received an open package. I wonder what's the point of filling out a whole request for information, especially for a 1st time buyer. Very very disappointed.
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Answer from
John Steel
Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We have identified the cause of the missing recipient name and have corrected this error with our carrier. We apologize for this computer error and wish you a nice day.
1/5
★☆☆☆☆
The address was very badly written fortunately it is a small village the letter carrier was able to solve the enigma of the half of the missing address the parts are scratched and blackened at this price there it is 0
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Answer from
John Steel
Hello, We have identified and corrected the error concerning the incorrectly written delivery address. Our customer service department has contacted you regarding your order, and you have assured us that the parts are exactly what you wanted, and that the scratches caused by the roughness of the material are not a problem for your intended use. Good day to you.
5/5
★★★★★
Extremely fast cutting and delivery.
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5/5
★★★★★
First experience with this seller. Very positive, I highly recommend it.
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4/5
★★★★☆
Order compliant, but no delivery service, too long. As a delivery service, you should choose Mondial relais or shuttle pickup.
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5/5
★★★★★
Very good
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5/5
★★★★★
In line with expectations
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4/5
★★★★☆
The material was exactly what I expected, and the dimensions were respected. I just needed a few tips on finishing: I found 1/4 round chopsticks at a Bricorama near me. Perhaps you had something better?
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Answer from
John Steel
Hello, Our customer service department has contacted you, and indeed we do not offer this type of finishing product. What you have selected is perfectly suited to your situation. Thank you for your interest in our company. Good day to you
4/5
★★★★☆
The parcel was lost, with no addressee on the label. It was thanks to the gentleman at the relay point that we found my parcel. The tracking number was wrong. Thank you.
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Answer from
John Steel
Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We are still investigating the cause of the missing recipient name and the incorrect tracking number. We understand your dissatisfaction and wish you a nice day.
5/5
★★★★★
I just confirm the 5 stars, everything very good
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5/5
★★★★★
Well-designed website. Customer service answered my email within the hour. Order received on time Very (very) well packaged. Product conforms. Would recommend
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5/5
★★★★★
Very good products, super protective packaging
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5/5
★★★★★
Impeccable cutting, very well packaged product, delivery as expected. All good things.
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5/5
★★★★★
Product corresponds to our wishes, fast delivery time. Problem with the delivery man which was handled very well by John steel.
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5/5
★★★★★
Perfect in every way ( product , service , availability )
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5/5
★★★★★
Very satisfied with my order (aluminium imitation stainless steel credenza). Product conforms to my expectations. Does not leave marks as promised. Impeccable accuracy of measurements. I couldn't be there for the delivery, so the driver very kindly agreed to deliver to a friend's house nearby. I thought that was great. I'll be recommending them again very soon, without any worries.
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5/5
★★★★★
Excellent site, a small problem concerning the recovery of the file modeling the magpie but the person I had on the phone resolved this quickly... Part conforms to my expectations. I recommend it.
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5/5
★★★★★
Nothing to complain about, everything was perfect, very good work with exact dimensions and cut-outs, great packaging and fast delivery; well done.
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4/5
★★★★☆
After a small problem with the dimensions, we were able to receive our credenza without any further problems. It's a pity we had to travel 2 x 140 km and didn't get any discount from this company.
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5/5
★★★★★
Good points: Easy-to-read prices, easy ordering and delivery included on all prices. Minor drawback: some cut-out shapes a little difficult to draw, no folding facility.
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