/10
★★★★★
based on 4136 published reviews
★★★★★
based on 4136 published reviews
Latest customer reviews
5/5
★★★★★
Responsive service, well-packaged product
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5/5
★★★★★
Fast delivery, reasonable prices and professional quality. I recommend this seller
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5/5
★★★★★
As ordered and very well packaged
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4/5
★★★★☆
Fast production and shipping, but delivery problem with TNT (parcel not received, problem not explained on tracking site).
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2/5
★★☆☆☆
Delivery e, plate quality not great
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Answer from
John Steel
Hello, our customer service has contacted you to check on the delivery of your order and the quality of the part. The parcel tracker indicates that delivery could not be made to your home, and that the parcel was dropped off at a relay point the following day. As for the quality of the part, it conforms to your order.
3/5
★★★☆☆
The parts ordered were not as well made as usual. The requested holes were only pointed, and the aluminum was of poor quality with a mediocre surface finish. I was a little disappointed with this order, although I've always been satisfied with your production.
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5/5
★★★★★
Web interface to be simplified to get straight to the point, document submission, quotation, order (one detail)
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5/5
★★★★★
Part as ordered.
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5/5
★★★★★
20/20 Quality , packaging , delivery ...
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5/5
★★★★★
Very well prepared and packaged
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5/5
★★★★★
Excellent supplier. Friendly and efficient customer service. Thank you very much.
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5/5
★★★★★
Friendly and attentive customer service, thank you
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5/5
★★★★★
I could not be happier. The goods arrived promptly, were very well packaged and were exactly what I ordered. Impeccable customer service. A firm to recommend.
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5/5
★★★★★
Very professional, very good.
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4/5
★★★★☆
Delivery is still slow for Belgium. But that's down to the carrier.
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5/5
★★★★★
Fast delivery, well packaged product, no regrets
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5/5
★★★★★
Great product. Faithful to my project. Good quality aluminum. Clean cuts. Would recommend
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5/5
★★★★★
Bravo When will engraving be possible? When will you be able to cut plastic?
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2/5
★★☆☆☆
The order has not arrived. The delivery tracking link does not work
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Answer from
John Steel
Hello José, thank you for your feedback. You have requested a refund for this order dated 22/01/2018, so it is quite normal not to receive it... In the meantime, you have received the one dated 01/27/2018, and the one dated 05/02/2018 is currently being delivered. We have emailed you the link to track your package. Have a nice day!
5/5
★★★★★
The parts ordered are compliant, the deadlines are respected, nothing but happiness.
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5/5
★★★★★
No problem . site to recommend
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5/5
★★★★★
Top.
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5/5
★★★★★
Perfect workmanship and fast delivery
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5/5
★★★★★
Perfect, simple, fast and efficient I recommend
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4/5
★★★★☆
Not very precise about the finish of the stainless steel (shiny raw) precision given 2 shiny sides 1 protected In fact no shiny side A question was asked, (destination of the room?) answer behind cooking plate) no answer confirming the suitability for this function Preferable not to question in this case Overall satisfied and ready to recommend to friends Best regards
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5/5
★★★★★
Perfect
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5/5
★★★★★
CLEAR
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5/5
★★★★★
I'm convinced that this kind of service - on-demand manufacturing of very small series or one-off items via the Internet - is the future, and JohnSteel is clearly well positioned. And congratulations on the very pleasant communication.
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4/5
★★★★☆
Delivery in 2 stages, as no call from the delivery man stuck behind the gate. The corten ordered was not really rusty. Excellent customer service, with great help in setting up our logo.
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1/5
★☆☆☆☆
Order of a part the diameter of the holes must be indicated IN RADIUS and not in DIAMETER when one drills a hole one says I use a drill of 8 and not a drill of a radius of 4 The parcel is dispatched in point relay without any Name of recipient, after a few days not receiving notice I go to the relay, after research the parcel was there but without Name Assessment: Company NUL
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Answer from
John Steel
Hello Alain, Thank you for your feedback. You're right, it's not logical to indicate a drilling radius and that's why we're going to modify this parameter. We are still investigating the cause of the absence of the name of the addressee. We understand your dissatisfaction and wish you a pleasant day.