/10
★★★★★
based on 4305 reviews published
★★★★★
based on 4305 reviews published
Latest customer reviews
5
/5
★★★★★
Friendly and attentive customer service, thank you
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5
/5
★★★★★
I could not be happier. The goods arrived promptly, were very well packaged and were exactly what I ordered. Impeccable customer service. A firm to recommend.
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5
/5
★★★★★
Very professional, very good.
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4
/5
★★★★☆
Delivery is still slow for Belgium. But that's down to the carrier.
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5
/5
★★★★★
Fast delivery, well packaged product, no regrets
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5
/5
★★★★★
Great product. Faithful to my project. Good quality aluminum. Clean cuts. Would recommend
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5
/5
★★★★★
Bravo When will engraving be possible? When will you be able to cut plastic?
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2
/5
★★☆☆☆
The order has not arrived. The delivery tracking link does not work
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Answer from John Steel
Hello José, thank you for your feedback. You have requested a refund for this order dated 22/01/2018, so it is quite normal not to receive it... In the meantime, you have received the one dated 01/27/2018, and the one dated 05/02/2018 is currently being delivered. We have emailed you the link to track your package. Have a nice day!
5
/5
★★★★★
The parts ordered are compliant, the deadlines are respected, nothing but happiness.
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5
/5
★★★★★
No problem . site to recommend
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5
/5
★★★★★
Top.
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5
/5
★★★★★
Perfect workmanship and fast delivery
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5
/5
★★★★★
Perfect, simple, fast and efficient I recommend
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4
/5
★★★★☆
Not very precise about the finish of the stainless steel (shiny raw) precision given 2 shiny sides 1 protected In fact no shiny side A question was asked, (destination of the room?) answer behind cooking plate) no answer confirming the suitability for this function Preferable not to question in this case Overall satisfied and ready to recommend to friends Best regards
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
CLEAR
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5
/5
★★★★★
I'm convinced that this kind of service - on-demand manufacturing of very small series or one-off items via the Internet - is the future, and JohnSteel is clearly well positioned. And congratulations on the very pleasant communication.
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4
/5
★★★★☆
Delivery in 2 stages, as no call from the delivery man stuck behind the gate. The corten ordered was not really rusty. Excellent customer service, with great help in setting up our logo.
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1
/5
★☆☆☆☆
Order of a part the diameter of the holes must be indicated IN RADIUS and not in DIAMETER when one drills a hole one says I use a drill of 8 and not a drill of a radius of 4 The parcel is dispatched in point relay without any Name of recipient, after a few days not receiving notice I go to the relay, after research the parcel was there but without Name Assessment: Company NUL
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Answer from John Steel
Hello Alain, Thank you for your feedback. You're right, it's not logical to indicate a drilling radius and that's why we're going to modify this parameter. We are still investigating the cause of the absence of the name of the addressee. We understand your dissatisfaction and wish you a pleasant day.
5
/5
★★★★★
Super, product conforms in every respect to my request. The cut-outs are well done. The package is well packed. What would be nice is if, once we'd finished the cutting plan, the plan could be visible on the site, or sent by email for confirmation, that would reassure us about the dimensions we've provided. Otherwise, nothing to say, excellent work.
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5
/5
★★★★★
Very professional, fast.
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5
/5
★★★★★
Excellent
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5
/5
★★★★★
Product conforms to my expectations, neatly cut and very well packed. Delivery took a long time due to a destination error.
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5
/5
★★★★★
Product as requested and delivery on time.
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5
/5
★★★★★
Delivery time, packaging, product condition and conformity impeccable.
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5
/5
★★★★★
Super fast
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5
/5
★★★★★
Good reception packaging very good quality article
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4
/5
★★★★☆
Very good service. The part I ordered was exactly what I asked for. In terms of delivery, it's a shame that the site doesn't offer Relais Colis delivery and only TNT. In the end, TNT didn't deliver and dropped the part off at the local Relais Colis. Result: over a week for delivery.
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5
/5
★★★★★
Very good quality product, delivered quickly. Thank you
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5
/5
★★★★★
Perfect.
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