9.6/10
★★★★★
based on 4305 reviews published

Latest customer reviews

5 /5
★★★★★
Beautiful workmanship and fast service, what more could you ask for? a lower price..... I highly recommend
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4 /5
★★★★☆
First order, satisfied with product and delivery
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5 /5
★★★★★
Fast and careful delivery. The cut is perfect.
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5 /5
★★★★★
Very fast and compliant. Very fast.
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5 /5
★★★★★
Already rated on last order. Still just as satisfied.
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5 /5
★★★★★
Very practical site. Regularly used for laser launches. Fast and efficient.
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2 /5
★★☆☆☆
The sheet metal is all scratched on both sides. The marking was left on the part. I have the impression of having recovered the scrap from the workshop. For the price of the cut sheet metal, I would not recommend the site.
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Answer from John Steel
Hello, The SteelTeam has contacted you by e-mail to discuss this matter. Thank you for reporting this problem. Our customer service is available Monday-Friday 9am-12pm / 2pm-5pm on 0800 746 548. Have a nice day,
5 /5
★★★★★
Simply perfect. High-quality cut and very easy to use. Fast delivery too 😉
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5 /5
★★★★★
Great concept, very satisfied in every way
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5 /5
★★★★★
Perfect , compliant product , fast delivery , thank you
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5 /5
★★★★★
Very good product
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4 /5
★★★★☆
Product arrived dirty, with scratches and still the cutting plastic
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Answer from John Steel
Hello, We'd love to have sheet metal as clean as in a decorating store, but 1 factory is always a bit dusty. The presence of film until delivery to your home is a guarantee of quality. It protects the front side during cutting, packaging and transport. Scratches of varying depth may appear on the reverse side of products.
5 /5
★★★★★
Super service
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5 /5
★★★★★
Quality of materials (shiny, film-coated marine-grade 316L stainless steel), quality of workmanship (precise, clean cutting), speed of delivery...JohnSteel is serious business. I recommend JohnSteel 100 times over. A very happy customer.
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5 /5
★★★★★
Very fast and quality product
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5 /5
★★★★★
Very good as usual, maybe a bit expensive for single pieces.
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5 /5
★★★★★
Material as ordered
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4 /5
★★★★☆
Our choice of delivery dates was not taken into account at all. On the other hand, the material was superbly packaged and corresponded perfectly to our request, and the website is very well done.
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1 /5
★☆☆☆☆
No news since my order.
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Answer from John Steel
Hello Bernard, We have sent several emails to track your order: 5/10 - 22h49 - order confirmation; 6/10 - 7h49 - order preparation; 16/10 - 10h15 - parcel dispatched. Have you checked your spam? The parcel should arrive today. Have a nice day, SteelTeam
4 /5
★★★★☆
Clear merchant site. Perfect order tracking. Delivery on time. Product conforms to expectations. Only the DHL delivery man did not respect the instructions to warn me before going for the delivery. The delivery was almost not made; fortunately I have nice colleagues who caught up with the driver before he got away....
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Answer from John Steel
Hello Jean-François, Thank you for sharing your experience with John Steel. For the time being, our carrier does not offer the option of SMS alerts for parcel delivery, but we are looking into the possibilities of setting up a system of this type. We look forward to working with you on other projects, The SteelTeam
5 /5
★★★★★
Bonjour j'avis un peu peur car ma commande n'était pas importante mais elle a été traitée comme les autres très bien et bravo pour l'emballage très bien fait du travail de pro. merci et à bientôt Serge RONDINET
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5 /5
★★★★★
Very careful packaging, part conforms to order, delivery on time.
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5 /5
★★★★★
No problem
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5 /5
★★★★★
Innovative, quality service, very useful
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5 /5
★★★★★
I have received my parcel, as per my request.
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3 /5
★★★☆☆
So-called shiny aluminium received marked (scratches), with several oxidation spots, only the cut-out measurement is accurate
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Answer from John Steel
Hello Michel, We contacted you by email on 16/10/2017 to discuss these aspects. Have a nice day, The SteelTeam
3 /5
★★★☆☆
HELLO , I have received my plates. Unfortunately it's not what I expected. I gave you dimensions in Cm , I needed two 600X 500 mm plates . These will not be of any use. I will order other plates from you again. THANK YOU. THANK YOU . Francis BOUCHER .
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Answer from John Steel
Hello Francis, The measurements on our website are in millimeters. The dimensions are also indicated in millimeters in the basket before confirming the order. We look forward to working with you on your new projects. The SteelTeam
5 /5
★★★★★
Super RAS
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5 /5
★★★★★
Well
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5 /5
★★★★★
Very professional careful packaging aluminium credenza at the top
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