/10
★★★★★
based on 4136 published reviews
★★★★★
based on 4136 published reviews
Latest customer reviews
5/5
★★★★★
Very good service, quality material, fast and careful delivery. Happy happy!
Acheteur Vérifié
Translated review
5/5
★★★★★
Fast, quality work
Acheteur Vérifié
Translated review
4/5
★★★★☆
The choice of materials and the ease of ordering on the website. With its fair prices, JohnSteel is an important partner for our agency.
Acheteur Vérifié
Translated review
5/5
★★★★★
Everything was perfect! In my case and for the piece I ordered, I would have liked to have had the option (for a fee) of a more delicate finish, a more beautiful aesthetic.
Acheteur Vérifié
Translated review
5/5
★★★★★
The steel plate requested was perfectly executed according to plan.
Acheteur Vérifié
Translated review
5/5
★★★★★
Thank you for your help in finishing the 3D plan. The result is very satisfactory.
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
5/5
★★★★★
Part creation is super-easy and the quality is top-notch.
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
4/5
★★★★☆
Acheteur Vérifié
Translated review
4/5
★★★★☆
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
5/5
★★★★★
Fast and easy
Acheteur Vérifié
Translated review
1/5
★☆☆☆☆
After a satisfactory order, which prompted me to place another order, I was particularly disappointed. The order did not conform to the requested drillings. Apparently in good faith, the after-sales service envisaged a potential malfunction of its online application and asked me to detail precisely the procedure I had followed. I received no reply for 3 weeks. I was given no answer for 3 weeks. I followed up with a reminder, when I understood that our exchanges would be ignored: a dialogue of the deaf with the after-sales service, which, from casualness to relative politeness, can only say one thing: NO, while pretending to be interested in your case.
Francois N.
purchased on 13/10/2022
Translated review
Answer from
John Steel
Hello, We're very sorry about your experience and totally understand your frustration. Your e-mail deserved a much quicker response from us. Following your request, we carried out a series of tests to understand whether or not our system could have removed the holes initially drawn. The conclusion is that our system has not suffered any bugs, and that all orders dated 11/09/2022 are compliant and have not suffered any inconvenience. To return to the subject of conformity, the sheet metal you have received conforms to what was transmitted to us on our website. As a result, we are unable to refund the full amount of your order and have offered you a gesture on your next order as a gesture of good faith. To avoid this kind of error, we have made it possible for you to check your part again in the shopping basket and throughout the order process. We're sorry to hear about this incident, but please don't hesitate to contact us on 0800 746 548 to discuss the matter in person. Have a nice day, John
5/5
★★★★★
Top! nothing to say piece conforms to what I drew on their configurator and especially well packaged when sent. I'm sure I'll be recommending them as soon as I have a need of this type. The only downside was that I couldn't figure out how to change the font for the stainless steel lettering.
Acheteur Vérifié
Translated review
5/5
★★★★★
Fast and very good contact
Acheteur Vérifié
Translated review
5/5
★★★★★
Good service and good work.
Acheteur Vérifié
Translated review
5/5
★★★★★
Follow-up of requests. Relationship quality
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
5/5
★★★★★
Quality materials and attentive after-sales service, I recommend it!
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
4/5
★★★★☆
Acheteur Vérifié
Translated review
5/5
★★★★★
No problem, fast and efficient. Would recommend.
Acheteur Vérifié
Translated review
5/5
★★★★★
The precision of the parts ordered, the speed, the service. Well done and thank you.
Acheteur Vérifié
Translated review
5/5
★★★★★
Attractive prices, practical plate editor, choice of steel and stainless steel friends, and above all real advice, which is increasingly rare these days.
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur Vérifié
Translated review
4/5
★★★★☆
Quality delivery. However, a delivery note is missing.
Acheteur Vérifié
Translated review
5/5
★★★★★
Super service, good packaging, item on time, and exactly as expected!
Acheteur Vérifié
Translated review