/10
★★★★★
based on 4305 reviews published
★★★★★
based on 4305 reviews published
Latest customer reviews
5
/5
★★★★★
Custom-made product ordered online on a very well-made site, delivery made very quickly, product conforms to expectations, reasonable price.
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5
/5
★★★★★
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1
/5
★☆☆☆☆
Hello, following an order I was never delivered my product. the carrier never contacted me and from one day to the next I received a credit note and then a refund, I don't know why.
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Answer from John Steel
Hello, thank you for your comment. In case of cancellation of an order, we always inform the customer of the reasons. We don't do this out of the blue. In your case, we sent you an e-mail and tried to contact you by phone several times to explain the situation. In fact, you can reach us at 0 800 746 548 to discuss the matter. Wishing you a good day, Sincerely, John
5
/5
★★★★★
Fast and compliant with my order.
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5
/5
★★★★★
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5
/5
★★★★★
On-time delivery and perfect cutting
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5
/5
★★★★★
Easy ordering, fast processing, impeccable
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1
/5
★☆☆☆☆
The delivery times announced at the time of the order are not respected (one week late) and nobody warns you of a possible delay, I would not recommend you? Sincerely
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Answer from John Steel
Hello, Thank you for your comment. We are sorry for the delay. The factory has suffered two events that have completely blocked our production. We have sent an explanation e-mail to those affected, which may have fallen into your spam folder. Please be aware that our deadlines are our priority and that, except in very exceptional situations, we tend to deliver ahead of schedule. Once again, we apologize for any inconvenience caused, and we invite you, and anyone else who may be concerned, to contact Customer Services with any questions you may have. We have a competent team on hand to answer any queries you may have. Sincerely, John
5
/5
★★★★★
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5
/5
★★★★★
The order for 2 steel plates was perfectly executed, carefully packaged and dispatched on time. Very attentive to customer needs. Thank you
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5
/5
★★★★★
Everything is as ordered and more than well produced and packaged.
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1
/5
★☆☆☆☆
Better delivery (address not price taken into account) improve quality service before dispatch (failed cut-out on corten sheet: instead of reading Moulin , it reads Moulir)
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Answer from John Steel
Hello, thank you for your comment. If you have a complaint about the quality of our products, I strongly recommend that you contact our after-sales service. Often, it's just a simple misunderstanding or a situation that always finds a satisfactory solution. Sincerely, John
5
/5
★★★★★
Speed of delivery and quality of packaging.
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3
/5
★★★☆☆
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5
/5
★★★★★
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5
/5
★★★★★
Professional and very responsive, fast and reliable even for small orders. Excellent workmanship. Absolutely recommendable
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5
/5
★★★★★
??
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5
/5
★★★★★
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5
/5
★★★★★
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1
/5
★☆☆☆☆
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5
/5
★★★★★
Compliant and fast. Would recommend.
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5
/5
★★★★★
Convenient and easy. Quality parts and efficient delivery.
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5
/5
★★★★★
Simple part-creation interface, but sufficient and very practical Ultra-fast manufacturing and delivery Too bad you can't save your DXFs created with the user interface.
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5
/5
★★★★★
The website is very well done, the delivery arrived on time, the parcel is very well packed and the product is perfectly cut to the desired dimensions. Perfect!
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5
/5
★★★★★
Discount available for non-urgent orders. Package tracking. Product conforms to order.
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5
/5
★★★★★
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5
/5
★★★★★
Very serious site (immediate call back to confirm measurements of the part ordered) Fast, well-protected shipment
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5
/5
★★★★★
Compliant product, fast delivery and perfectly protective packaging.
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5
/5
★★★★★
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5
/5
★★★★★
Good precision
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