9.6/10
★★★★★
based on 4136 published reviews

Latest customer reviews

5/5
★★★★★
Fast and professional. In short, perfect.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Product conforms to my order for a stainless steel plate_304L_brut in thickness of 5 mm, 650mm x 410mm, to make a plancha. I recommend JohnSteel.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
4/5
★★★★☆
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Precise, well-packaged and fast production/delivery. A little pricey but great service!
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Drawing tool, automatic quotation, short lead times
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
purchased on 05/06/2022 
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Very good management of the order and after-sales service. Delivery times respected Product conforms to demand Responsive and serious customer service to deal with the problem that arose during delivery with Géodis You can order with no worries and in complete confidence (order for 2m aluminium plate for credenza).
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
1/5
★☆☆☆☆
Poor finish for the price. Contacted service after one exchange no more news.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
Answer from John Steel
Thank you for your comment. We invite you to contact customer service again. The team never leaves a message unanswered. You can call 0 800 746 548 or 01 77 62 03 44 (toll-free number). Alternatively, send us an e-mail via the contact form. Have a nice day!
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
John steel offers an ingenious website for individuals who want to have objects laser-cut. The site is ultra-ergonomic, easy to use, and even lets you visualize your project before validation for production. Everything is automated from start to finish! The work is of the highest quality, and deliveries are super-fast and meticulous! As for customer service, for me it's optimal! One of my cutting projects was very complex, and I was taken directly to John Steel to finalize it. John Steel offers an unprecedented model of sales and customer service, from design to production.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
This is serious stuff. But at the very least, I'd like a more detailed explanation of the rule that sets minimum "widths" for certain parts (0.8 times the thickness of the sheet metal). Your server simply rejects parts that don't comply with this rule without giving any further information.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
Answer from John Steel
Thank you for your comment. As far as technical constraints are concerned, lasers are very specific. So we've listed everything in an article: https://support.john-steel.com/hc/fr/articles/201660712-Comment-g%C3%A9n%C3%A9rer-un-fichier-DXF-d%C3%A9coupable- Customer Service is also here to answer your questions, the number is free, so don't hesitate. Sincerely, John
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Very practical site, order shipped on time, top packaging. I recommend this site.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Perfect! Finished the part, respected the dimensions and delivered quickly.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Professional, efficient and fast!
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
First order and nothing to complain about. Quality material Delivered even before time, what more could you ask for. I'll be back...????
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Fast order and delivery,
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Fast, careful delivery
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
3/5
★★★☆☆
I liked the multiple customization possibilities (although the software isn't very practical, I must admit, and I'm a 3d designer), the speed of delivery and the price. On the other hand, I'm a bit disappointed with the state of finish, the board wasn't perfectly flat, there were slight height differences on the different pieces of finger-jointed wood. It's a shame it took me hours of sanding to improve the condition. In the end, it's fine, but I could have done without it.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
4/5
★★★★☆
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Everything is perfect!
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review
5/5
★★★★★
A made-to-measure supply service at very acceptable prices and delivery times.
Acheteur VérifiéReviewer icon
Acheteur Vérifié
Translated review