9.6/10
★★★★★
based on 4305 reviews published

Latest customer reviews

5 /5
★★★★★
John steel offers an ingenious website for individuals who want to have objects laser-cut. The site is ultra-ergonomic, easy to use, and even lets you visualize your project before validation for production. Everything is automated from start to finish! The work is of the highest quality, and deliveries are super-fast and meticulous! As for customer service, for me it's optimal! One of my cutting projects was very complex, and I was taken directly to John Steel to finalize it. John Steel offers an unprecedented model of sales and customer service, from design to production.
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5 /5
★★★★★
This is serious stuff. But at the very least, I'd like a more detailed explanation of the rule that sets minimum "widths" for certain parts (0.8 times the thickness of the sheet metal). Your server simply rejects parts that don't comply with this rule without giving any further information.
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Answer from John Steel
Thank you for your comment. As far as technical constraints are concerned, lasers are very specific. So we've listed everything in an article: https://support.john-steel.com/hc/fr/articles/201660712-Comment-g%C3%A9n%C3%A9rer-un-fichier-DXF-d%C3%A9coupable- Customer Service is also here to answer your questions, the number is free, so don't hesitate. Sincerely, John
5 /5
★★★★★
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5 /5
★★★★★
Very practical site, order shipped on time, top packaging. I recommend this site.
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5 /5
★★★★★
Perfect! Finished the part, respected the dimensions and delivered quickly.
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5 /5
★★★★★
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5 /5
★★★★★
Professional, efficient and fast!
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5 /5
★★★★★
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5 /5
★★★★★
First order and nothing to complain about. Quality material Delivered even before time, what more could you ask for. I'll be back...????
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5 /5
★★★★★
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5 /5
★★★★★
Fast order and delivery,
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5 /5
★★★★★
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5 /5
★★★★★
Fast, careful delivery
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5 /5
★★★★★
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3 /5
★★★☆☆
I liked the multiple customization possibilities (although the software isn't very practical, I must admit, and I'm a 3d designer), the speed of delivery and the price. On the other hand, I'm a bit disappointed with the state of finish, the board wasn't perfectly flat, there were slight height differences on the different pieces of finger-jointed wood. It's a shame it took me hours of sanding to improve the condition. In the end, it's fine, but I could have done without it.
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4 /5
★★★★☆
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5 /5
★★★★★
Everything is perfect!
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5 /5
★★★★★
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5 /5
★★★★★
A made-to-measure supply service at very acceptable prices and delivery times.
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5 /5
★★★★★
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5 /5
★★★★★
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5 /5
★★★★★
The preview shows the cuts that will be made, but not the remaining surface.
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5 /5
★★★★★
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5 /5
★★★★★
Deadline Perfect packaging Quality of the part Exact measurement Nothing to say Good work
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5 /5
★★★★★
Compliant, efficient and fast
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4 /5
★★★★☆
Hello, could you add a BL to your delivery?
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Answer from John Steel
Hello, thank you for your comment. BLs, invoices and other documents are all available in the order history. On request, we can add them to the packages. Sincerely, John
5 /5
★★★★★
Very happy to have been working with John steel for 4 years now! Great quality, precise cuts and fast service.
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4 /5
★★★★☆
All very good, especially the packaging of the parcels, really well done. A small reservation about the tolerances of the online cutting software, I'd like to have it to the half millimeter, it's missing.
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5 /5
★★★★★
Speed, precision, communication, everything perfect
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5 /5
★★★★★
Fast, precise and of good quality I recommend, good value for money, the online configuration is simple, clear and easy.
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