/10
★★★★★
based on 4164 published reviews
★★★★★
based on 4164 published reviews
Latest customer reviews
3/5
★★★☆☆
Products Tops. Site not good, required a call to unlock account... Hard to understand. Customer service not always accessible. Quite long lead times, and not always in line with what is advertised by customer service. We come for the products, which are of good quality and perfectly packaged, at least in our past experience.
Acheteur Vérifié
Translated review
Answer from
John Steel
Thank you for your comment. Customer service is available Monday to Friday, 9am to 5pm, on 0800 746 548 or via the contact form. If you have any recommendations, we'd love to hear from you 🙂
3/5
★★★☆☆
Products Tops. Site not good, required a call to unlock account... Hard to understand. Customer service not always accessible. Quite long lead times, and not always in line with what is advertised by customer service. We come for the products, which are of good quality and perfectly packaged, at least in our past experience.
Acheteur Vérifié
purchased on 07/04/2021
Translated review
Answer from
John Steel
Thank you for your comment. Customer service is available Monday to Friday, 9am to 5pm, on 0800 746 548 or via the contact form. If you have any recommendations, we'd love to hear from you 🙂
5/5
★★★★★
Perfect delivery and workmanship
François L.
purchased on 06/04/2021
Translated review
5/5
★★★★★
6-star packaging (some people whose name evokes a great river might take inspiration from this); customer service not contacted but excellent website; one star less on the merchandise because of a large scratch which doesn't bother me but which would have needed a good sanding for decorative use.
Denis L.
purchased on 06/04/2021
Translated review
4/5
★★★★☆
Completely satisfied? the shipment arrived safely and the packaging is great.
Acheteur Vérifié
Translated review
5/5
★★★★★
Perfect plate, impeccable cut, dimensions respected to the nano-millimetre, perfect delivery and perfectly protected object..... Just great!!!
Geoffrey S.
purchased on 06/04/2021
Translated review
4/5
★★★★☆
Completely satisfied... the shipment arrived safely and the packaging is great.
Robert M.
purchased on 06/04/2021
Translated review
5/5
★★★★★
Perfect in every way!
Acheteur Vérifié
Translated review
5/5
★★★★★
Perfect in every way!
Acheteur Vérifié
purchased on 05/04/2021
Translated review
4/5
★★★★☆
Good precision of the cut-outs requested, reasonable deadlines. Of course it comes at a cost, but good service. I'll be back.
Jean-jacques D.
purchased on 05/04/2021
Translated review
4/5
★★★★☆
Good precision of the cut-outs requested, reasonable deadlines. Of course it comes at a cost, but good service. I'll be back.
Acheteur Vérifié
Translated review
5/5
★★★★★
Very good work, no burrs on the part and superbly packaged. Thank you
Acheteur Vérifié
Translated review
5/5
★★★★★
I confirm my evaluation. I always have a fear when I buy a product on the internet...at John steel everything was clear, well guided on my order and delivery. I really appreciated the emails and sms that allowed me to track the product, date and time to my door. I would like to express my complete satisfaction.
Acheteur Vérifié
Translated review
5/5
★★★★★
On the whole, it's in order. Small burr on the cutout, but nothing to worry about 🙁 Very good packaging. Too bad the tracking number isn't in the space 😉
Acheteur Vérifié
Translated review
5/5
★★★★★
Very good service and very fast.
Christophe B.
purchased on 04/04/2021
Translated review
5/5
★★★★★
The product delivered was what I expected. The delivery time may have been a little long, which is why I did not give it 5/5.
Acheteur Vérifié
Translated review
5/5
★★★★★
Compliant, fast and top-notch
Acheteur Vérifié
Translated review
5/5
★★★★★
On the whole, it's in order. Small burr on the cutout, but nothing to worry about 🙁 Very good packaging. Too bad the tracking number isn't in the space 😉
Acheteur Vérifié
purchased on 03/04/2021
Translated review
5/5
★★★★★
I confirm my evaluation. I always have a fear when I buy a product on the internet...at John steel everything was clear, well guided on my order and delivery. I really appreciated the emails and sms that allowed me to track the product, date and time to my door. I would like to express my complete satisfaction.
Acheteur Vérifié
purchased on 03/04/2021
Translated review
5/5
★★★★★
The product is as expected and well manufactured.
Acheteur Vérifié
Translated review
5/5
★★★★★
Compliant, fast and top-notch
Acheteur Vérifié
purchased on 04/04/2021
Translated review
5/5
★★★★★
CLEAR
Acheteur Vérifié
Translated review
5/5
★★★★★
Very good service and very fast.
Acheteur Vérifié
Translated review
5/5
★★★★★
CLEAR
Acheteur Vérifié
purchased on 02/04/2021
Translated review
5/5
★★★★★
Hello. There was a felt pen inscription on our plate. We were able to erase it, but it's a shame we didn't do it before delivery. Otherwise everything else is great! Thank you very much.
Acheteur Vérifié
Translated review
4/5
★★★★☆
User-friendly website. Product meets needs. Good responsiveness of online service. Delivery within 8 days exceeded but for external reasons.
Acheteur Vérifié
Translated review
5/5
★★★★★
Excellent service! I had 2 pieces to cut that I had drawn myself in CAD. Unfortunately, a problem meant that I couldn't submit my DXF file on the site. I contacted the company. A technician called me back the next day and corrected my file so that I could place my order. I received the order and it's perfect. Thank you so much!
Acheteur Vérifié
Translated review
4/5
★★★★☆
User-friendly website. Product meets needs. Good responsiveness of online service. Delivery within 8 days exceeded but for external reasons.
Etienne H.
purchased on 01/04/2021
Translated review
5/5
★★★★★
Well
Gaby R.
purchased on 02/04/2021
Translated review
5/5
★★★★★
Well
Acheteur Vérifié
Translated review