9.6/10
★★★★★
based on 569 published reviews

Latest customer reviews

5/5
★★★★★
Great service! Thank you
Julien V.
Julien V.
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5/5
★★★★★
Perfect! Order delivered on the agreed date and very nice gift box. I can't recommend it enough!
Dominique H.
Dominique H.
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4/5
★★★★☆
I was expecting a much more refined packaging... but I'm still satisfied with the quality of the shipment.
Valentine L.
Valentine L.
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Answer from La Bouteille Dorée
Hello, Thank you for your positive review. As far as the packaging is concerned, our gift boxes are always very much appreciated and we take the greatest care in packaging them. If you feel that the packaging is faulty, please let us know by writing to our customer service department at [email protected]. Your information will be invaluable to us in improving our service. Best regards.
5/5
★★★★★
Top-notch support, reasonable prices, delivery arrived on time. I recommend it.
Marie-agnès V.
Marie-agnès V.
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4/5
★★★★☆
A small problem with the order but superb responsiveness from customer service and a big thank you to Mr Lanil. The order was dispatched very quickly despite the setback, but delivery via Chronopost is not at the same level of service, which is a shame. I salute the quality of the parcel and the site's reference catalog, and I'll be ordering from this site again.
Christophe T.
Christophe T.
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5/5
★★★★★
Easy order, fast delivery. Impeccable
Pascal H.
Pascal H.
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5/5
★★★★★
Great, fast and secure shipping, very good contact... all +++ Thanks
Christophe C.
Christophe C.
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5/5
★★★★★
This first order was a test. Perfect service, impeccable packaging, on-time delivery. Great flexibility. I suggest finding a better way of putting the messages enclosed with the shipment, as the envelope had slipped, being the same color as the box, I almost missed it... My decision is made, La BouteilleDoree will be my supplier for my customer gifts starting in September 2019. Well done to the whole team.
Laurent P.
Laurent P.
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4/5
★★★★☆
Fast delivery
David B.
David B.
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5/5
★★★★★
I am completely satisfied: a site that offers original products, for all budgets, very good responsiveness when I asked a question, extremely fast delivery.
Marie-hélène V.
Marie-hélène V.
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5/5
★★★★★
Very good advice over the phone and fast delivery on time. I recommend them!
Eric F.
Eric F.
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5/5
★★★★★
Very good site that I discovered.
Celine P.
Celine P.
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3/5
★★★☆☆
Not bad! But the label on the bottle was old, so we couldn't see one of the vintage numbers (this detail was not specified on the site).
Joo-hee Y.
Joo-hee Y.
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Answer from La Bouteille Dorée
Hello, Thank you for leaving your review of your purchase on our site. If the bottle is still in your hands, could you send us a photo of it to [email protected]? Best regards.
5/5
★★★★★
Fast, efficient and well packaged. Everything you'd expect from an online wine merchant.
Frederic C.
Frederic C.
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2/5
★★☆☆☆
Disappointed by the product, but the order went well.
Gilbert M.
Gilbert M.
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Answer from La Bouteille Dorée
Hello, we are aware of your opinion concerning two bottles of Georgian red wine from the Khareba estate, the Saperavi Premium 2013, which we sincerely regret. The first bottle you received as a gift, which you liked, also comes from our cellar (purchased in May 2019). Moreover, it comes from exactly the same batch that the estate had shipped to us in 2017, and all the bottles have since been stored in the same location, in a temperature- and humidity-controlled warehouse. When you indicate that the two bottles received in July are undrinkable, it is therefore difficult for us to understand the cause. Would it be possible for you to clarify your opinion by telling us whether you detected any particular defect in the wine, or whether the quality of the wine in these two bottles was significantly different from the first, by providing a few details? Thank you in advance for your reply. Best regards.
5/5
★★★★★
Nothing to add, I'm keeping this address safe.
Christiane R.
Christiane R.
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5/5
★★★★★
Easy to use and very clear
Xavier C.
Xavier C.
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5/5
★★★★★
Fast, friendly, simple
Christophe R.
Christophe R.
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5/5
★★★★★
Pleasant site
Valerie P.
Valerie P.
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5/5
★★★★★
Fast service and correct order. Perfect.
André M.
André M.
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4/5
★★★★☆
Complicated on the phone but fine on the computer
Emmanuelle Eugénie C.
Emmanuelle Eugénie C.
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5/5
★★★★★
Very responsive. Perfect from order to delivery!
Frédéric H.
Frédéric H.
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5/5
★★★★★
A good site.
Pierre P.
Pierre P.
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4/5
★★★★☆
Fine
Philippe M.
Philippe M.
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5/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Cédric C.
Cédric C.
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5/5
★★★★★
Transactions from abroad are not always easy (I live in the USA). But there were absolutely no problems, the delivery went as planned and my father was very happy to receive his magnificent box of wine. The selection is also very good!
Lise A.
Lise A.
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5/5
★★★★★
Good choice of gift boxes
Sebastien B.
Sebastien B.
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5/5
★★★★★
Makes a great gift
Sébastien G.
Sébastien G.
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4/5
★★★★☆
Following a data entry error, I realized in my order tracking that the delivery address had not been correctly recorded. I sent a message to the site, which was very responsive and replied within half an hour! Fast, trouble-free delivery.
Karine G.
Karine G.
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5/5
★★★★★
Serious, good choice and punctual in delivery. I would recommend without hesitation.
Walter C.
Walter C.
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