/10
★★★★★
based on 595 reviews published
★★★★★
based on 595 reviews published
Latest customer reviews
4
/5
★★★★☆
A small problem with the order but superb responsiveness from customer service and a big thank you to Mr Lanil. The order was dispatched very quickly despite the setback, but delivery via Chronopost is not at the same level of service, which is a shame. I salute the quality of the parcel and the site's reference catalog, and I'll be ordering from this site again.
Christophe T.
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5
/5
★★★★★
Easy order, fast delivery. Impeccable
Pascal H.
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5
/5
★★★★★
Great, fast and secure shipping, very good contact... all +++ Thanks
Christophe C.
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5
/5
★★★★★
This first order was a test. Perfect service, impeccable packaging, on-time delivery. Great flexibility. I suggest finding a better way of putting the messages enclosed with the shipment, as the envelope had slipped, being the same color as the box, I almost missed it... My decision is made, La BouteilleDoree will be my supplier for my customer gifts starting in September 2019. Well done to the whole team.
Laurent P.
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4
/5
★★★★☆
Fast delivery
David B.
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5
/5
★★★★★
I am completely satisfied: a site that offers original products, for all budgets, very good responsiveness when I asked a question, extremely fast delivery.
Marie-hélène V.
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5
/5
★★★★★
Very good advice over the phone and fast delivery on time. I recommend them!
Eric F.
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5
/5
★★★★★
Very good site that I discovered.
Celine P.
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3
/5
★★★☆☆
Not bad! But the label on the bottle was old, so we couldn't see one of the vintage numbers (this detail was not specified on the site).
Joo-hee Y.
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Answer from La Bouteille Dorée
Hello, Thank you for leaving your review of your purchase on our site. If the bottle is still in your hands, could you send us a photo of it to [email protected]? Best regards.
5
/5
★★★★★
Fast, efficient and well packaged. Everything you'd expect from an online wine merchant.
Frederic C.
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2
/5
★★☆☆☆
Disappointed by the product, but the order went well.
Gilbert M.
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Answer from La Bouteille Dorée
Hello, we are aware of your opinion concerning two bottles of Georgian red wine from the Khareba estate, the Saperavi Premium 2013, which we sincerely regret. The first bottle you received as a gift, which you liked, also comes from our cellar (purchased in May 2019). Moreover, it comes from exactly the same batch that the estate had shipped to us in 2017, and all the bottles have since been stored in the same location, in a temperature- and humidity-controlled warehouse. When you indicate that the two bottles received in July are undrinkable, it is therefore difficult for us to understand the cause. Would it be possible for you to clarify your opinion by telling us whether you detected any particular defect in the wine, or whether the quality of the wine in these two bottles was significantly different from the first, by providing a few details? Thank you in advance for your reply. Best regards.
5
/5
★★★★★
Nothing to add, I'm keeping this address safe.
Christiane R.
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5
/5
★★★★★
Easy to use and very clear
Xavier C.
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5
/5
★★★★★
Fast, friendly, simple
Christophe R.
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5
/5
★★★★★
Pleasant site
Valerie P.
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5
/5
★★★★★
Fast service and correct order. Perfect.
André M.
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4
/5
★★★★☆
Complicated on the phone but fine on the computer
Emmanuelle Eugénie C.
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5
/5
★★★★★
Very responsive. Perfect from order to delivery!
Frédéric H.
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5
/5
★★★★★
A good site.
Pierre P.
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4
/5
★★★★☆
Fine
Philippe M.
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Cédric C.
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5
/5
★★★★★
Transactions from abroad are not always easy (I live in the USA). But there were absolutely no problems, the delivery went as planned and my father was very happy to receive his magnificent box of wine. The selection is also very good!
Lise A.
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5
/5
★★★★★
Good choice of gift boxes
Sebastien B.
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5
/5
★★★★★
Makes a great gift
Sébastien G.
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4
/5
★★★★☆
Following a data entry error, I realized in my order tracking that the delivery address had not been correctly recorded. I sent a message to the site, which was very responsive and replied within half an hour! Fast, trouble-free delivery.
Karine G.
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5
/5
★★★★★
Serious, good choice and punctual in delivery. I would recommend without hesitation.
Walter C.
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5
/5
★★★★★
What was a shame was the delivery was a day late and badly delivered. My surprise effect was ruined.
Maria A.
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Answer from La Bouteille Dorée
We had sent your parcel on June 6th as you had requested, so we are as disappointed as you are about this delayed delivery. The carrier has acknowledged its error and, as compensation, we are reimbursing the shipping costs. Yours faithfully Customer Service
5
/5
★★★★★
Very fast and very well packaged: all that's left to do is drink!
Julien B.
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4
/5
★★★★☆
The site is very good. The only thing that annoyed me a little was the number of emails received (5 emails) for an order.
Samuel L.
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5
/5
★★★★★
Offers a wide selection of whisky
Arnaud E.
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