/10
★★★★★
based on 569 published reviews
★★★★★
based on 569 published reviews
Latest customer reviews
4/5
★★★★☆
Fine
Remi R.
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5/5
★★★★★
First order, with really convenient delivery options! From ordering to delivery, everything was handled quickly and efficiently. Thank you very much!
Quentin F.
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5/5
★★★★★
Customer service is attentive and responsive, the order was sent on time and the problem of reception was dealt with very pleasantly.
Perrine L.
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5/5
★★★★★
Impeccable ordering and service
Valerie L.
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5/5
★★★★★
Delivery on time, very friendly person on the phone to add a note with the bottle! perfect.
Pierre-alexandre K.
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5/5
★★★★★
Perfect!
Lionel P.
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4/5
★★★★☆
Perfect product, as ordered and delivered as expected.
Christophe L.
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3/5
★★★☆☆
Excessive shipping costs, and choice of delivery date not respected.
Benjamin C.
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Answer from
La Bouteille Dorée
Hello, We have received your notice indicating excessive shipping costs and a delivery date that was not respected. As for the delivery date, you had chosen COLISSIMO for delivery on Saturday 16/06. However, as we indicate on the site, this carrier does not guarantee a delivery date or time. We replied to you on 11/06 and suggested that, as this was your first order, you ship your order by CHRONOPOST, paying the additional cost to guarantee delivery by Friday 15/06/2018 at the latest. Your order was indeed delivered on 15/06/2018. It therefore seems to me that we did everything possible, by warning you and incurring additional costs, to deliver your package for Father's Day and that the delivery date was met. We also informed you that if you imperatively wished delivery on Saturday 16/06/2018, the cost of delivery would be €25. This cost is the one that CHRONOPOST charges us for a Saturday morning delivery and we do not mark it up. It may seem high, but we have no control over it and it is comparable to the prices offered by other brands. For your information, during Father's Day, we offered Monday to Friday delivery at €4 for orders of €50 or more, and free delivery for orders of €80 or more, which I'm sure you'll agree are perfectly reasonable delivery charges. We hope we have given you sufficient explanations and remain at your disposal for any further information you may require. Yours faithfully Customer Service
4/5
★★★★☆
Good but delivery costs too high if you want to fix the delivery date
Philippe M.
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5/5
★★★★★
The scheduled date was met.
François S.
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4/5
★★★★☆
Very fast delivery Compliant order Very fast response to question asked
Sandra C.
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5/5
★★★★★
Fast service
Yannick K.
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5/5
★★★★★
Fast delivery as expected
Ludovic R.
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5/5
★★★★★
Very nice box well packed and received very quickly. I am very satisfied!
Coralie J.
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5/5
★★★★★
Very well
Vincent B.
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5/5
★★★★★
Super , bravo !
David R.
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5/5
★★★★★
Very good
Loïc C.
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4/5
★★★★☆
Effective, but the personalized word was forgotten.
Alexandre T.
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5/5
★★★★★
For a first order, everything went well (speed of delivery in particular), I'll be back for sure.
Lionel M.
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5/5
★★★★★
Very good!
Isabelle P.
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5/5
★★★★★
Great
Steve S.
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5/5
★★★★★
Easy and with no unpleasant surprises. Just as you'd hoped!
Régis G.
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5/5
★★★★★
Right address
Jacques L.
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5/5
★★★★★
Efficient service, on-time delivery, quality products.
Fabrice L.
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5/5
★★★★★
Super site!!!
Hélène S.
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5/5
★★★★★
Very quick delivery and the boxes are super pretty.
Pierre H.
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5/5
★★★★★
Just one thing to say: don't change a thing! Impeccable customer service, even in complicated situations (parcel lost in the post). I can't rate the product at the moment, I'll have to let it rest a bit for that.
Richard C.
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5/5
★★★★★
Nice selection! I was delivered in 48h. Nothing to say.
Guillaume R.
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5/5
★★★★★
Good site
Karine J.
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4/5
★★★★☆
Pleasant, abundant site. I like the idea of themes (to be developed, then: literature, film noir...)
Julien V.
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